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Sheraton Hsinchu Hotel

4.5 star property
Luxury hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Photo gallery for Sheraton Hsinchu Hotel

Exterior
Lounge
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lounge
Down comforters, Select Comfort beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302
  • FEDS Zhubei Shopping Center
    ‪7 min walk‬
  • Hsinchu County Stadium
    ‪15 min walk‬
  • Taiyuen Hi-Tech Industrial Park
    ‪2 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪42 min drive‬

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Room options

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Corner

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Corner

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zhubei

Sheraton Hsinchu Hotel places you within a leisurely stroll of FEDS Zhubei Shopping Center and Hakka Cultural District. This 770-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • FEDS Zhubei Shopping Center - 7 min walk - 0.4 miles
  • Hsinchu County Stadium - 15 min walk - 0.8 miles
  • Taiyuen Hi-Tech Industrial Park - 2 min drive - 1.9 miles
  • National Tsing Hua University - 5 min drive - 3.9 miles
  • National Chiao Tung University - 6 min drive - 4.3 miles

Getting around

  • Hsinchu High Speed Rail Station - 3 min drive
  • Taoyuan International Airport (TPE) - 38 min drive

Restaurants

  • ‪Feast (盛宴自助餐廳) - ‬1 min walk
  • ‪行政樓層貴賓廳 Sheraton Hsinchu Club Lounge - ‬1 min walk
  • ‪麥當勞 - ‬2 min walk
  • ‪星巴克 - ‬2 min walk
  • ‪好煮藝風味小館 - ‬4 min walk

About this property

Sheraton Hsinchu Hotel

Luxury hotel with a 24-hour fitness center and a sauna
Sheraton Hsinchu Hotel features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Select Comfort beds sport down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

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9.0 out of 10, Wonderful, 910 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: TWD 770 for adults and TWD 385 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast
  • Fresh Corner
  • Japaness Restaurant
  • Lobby Lounge
  • YUE Chinese Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for TWD 1100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Frequently asked questions

Is a free cancellation option available at Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see around Sheraton Hsinchu Hotel?

This hotel is located in Zhubei, a short 7-minute walk from FEDS Zhubei Shopping Center and also 16 minutes on foot from Hsinchu County Stadium. You'll also find Big City Mall and Hsinchu Zoo within a short drive.

Is there parking available at Sheraton Hsinchu Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Sheraton Hsinchu Hotel feature a casino on the premises?

No, Sheraton Hsinchu Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Hsinchu Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is Sheraton Hsinchu Hotel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sheraton Hsinchu Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Sheraton Hsinchu Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Hsinchu Hotel has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Hsinchu Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Hsinchu Hotel though service animals are welcome.

Does Sheraton Hsinchu Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sheraton Hsinchu Hotel?

The closest major airport to Sheraton Hsinchu Hotel is Taoyuan International Airport (TPE), which is about 22.3 mi away.

Are there rooms with balconies at Sheraton Hsinchu Hotel?

No, at Sheraton Hsinchu Hotel, there aren't any guestrooms that list a balcony.

Does Sheraton Hsinchu Hotel host weddings?

Take advantage of the wedding venue at Sheraton Hsinchu Hotel if you plan to say "I do" during your trip.

Sheraton Hsinchu Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 493 out of 809 reviews
Rating 8 - Good. 235 out of 809 reviews
Rating 6 - Okay. 49 out of 809 reviews
Rating 4 - Poor. 18 out of 809 reviews
Rating 2 - Terrible. 14 out of 809 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi, Fremont

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao Wen

Stayed 4 nights in Jan 2025

6/10 Okay

Hong

Traveled with family
Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Harley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveed

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024

10/10 Excellent

Yong Hoon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024

8/10 Good

yazmin

Stayed 3 nights in Jul 2024

10/10 Excellent

Yong Hoon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024

10/10 Excellent

RAVIKUMAR, San Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Kok Hin, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024

10/10 Excellent

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Jerry Jen Jui

Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kwong-Wei

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional. Very comfortable rooms. Spacious
Stayed 2 nights in Nov 2023

10/10 Excellent

Benjamin

Stayed 4 nights in Nov 2023

10/10 Excellent

Suh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023

10/10 Excellent

Kristy

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Poor sound isolation (frequent weird noise even during midnight), weak hairdryer, hard bed and bad check-in and -out experience (neither explanation of facilities during check-in nor inquiry of feedbacks during check-out) Not worth the price compared to other hotels at similar price range
Stayed 1 night in Jan 2022

8/10 Good

Cheng-You

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowd control was terrible when going to breakfast. Wait for 30mins to get into the restaurant. Food was not refilled and the options were few.
Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Charlie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

HSUEH CHANG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021