Sheraton Hsinchu Hotel4.5 out of 5.0
Recent guest reviews
Spent 2 days on a business trip in Hsinchu. I really enjoyed this hotel. Convenient location, great staff, very comfortable rooms. Nice pool, sauna, and gym.
We arrived to have no clue about telecommunications. Luckily their front desk staff was very patient and helpful. He gave us information in details, as trivial as directions to numbers of convenience stores and how to purchase phone cards to make local and long distance calls. We really appreciated the assistance which subsequently helped us accomplished the millions of phone calls we needed to make. The hotel was booked through Orb--z with a special price as if we had made the booking locally on our own it would have cost us no less than $400 USD and we got the beautiful top of the class spaciousroom with ADA for less than $150. The only downside was that they got the billing wrong and charged on my credit card for the room while Orb--z already charged it online. I had to call them and asked them to look into it. It took them a whole day to finally figured it out with the travel agency. When they responded and called me back the staff was not as courteous as their front office. I suppose the training they received was different. Nevertheless, I did get credited back the additional charge so there was no more issue. I will definitely stay there again when return to visit Hsinchu ~
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 544 reviews