The staff was very friendly and the property was in excellent condition. We did see bugs or ants in the room. The front desk said they would take care of them.
Side door malfunctioned
I would like to say Thank you to all the Staff that work there it has been a good two night... thank you..
When I asked the front desk clerk about receiving my Hilton Honor rewards for choosing to stay at a Hilton Hotel , I was informed that I would NOT be receiving any rewards because I booked thru a third party room sales. I explained I had been a Hilton Honors member for over 5 years and have been a loyal customer and that was why I choose to stay with Hilton. I was visiting Texas for my mom's funeral and needed air transportation and a rental car as well as a room for three days. I feel as if I was penalized because of some agreement Hilton has with a third party sales group. As a loyal Hilton honors member I was staying at a Hilton hotel. Should I choose Marriot next time I make a package trip to another state? Please advise.
The room and hotel was clean. Plenty of plugs to charge all of my electronic needs. What you expect from a Hamtpon Inn
I chose it for the location. It looks just like all the others I have stayed at. Nice staff, clean room. Everything you would expect. I asked for transportation to the airport and they said they would order a "taxi." What I got was a town car that cost $120! Not nice!
just a work trip.
Hampton Inn & Suites Houston Katy places you within a 10-minute drive of popular sights such as LaCenterra at Cinco Ranch and TopGolf Houston. This 69-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
All 69 soundproofed accommodations feature a separate bedroom. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
At Hampton Inn & Suites Houston Katy, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
The staff was very friendly and the property was in excellent condition. We did see bugs or ants in the room. The front desk said they would take care of them.
Side door malfunctioned
I would like to say Thank you to all the Staff that work there it has been a good two night... thank you..
When I asked the front desk clerk about receiving my Hilton Honor rewards for choosing to stay at a Hilton Hotel , I was informed that I would NOT be receiving any rewards because I booked thru a third party room sales. I explained I had been a Hilton Honors member for over 5 years and have been a loyal customer and that was why I choose to stay with Hilton. I was visiting Texas for my mom's funeral and needed air transportation and a rental car as well as a room for three days. I feel as if I was penalized because of some agreement Hilton has with a third party sales group. As a loyal Hilton honors member I was staying at a Hilton hotel. Should I choose Marriot next time I make a package trip to another state? Please advise.
The room and hotel was clean. Plenty of plugs to charge all of my electronic needs. What you expect from a Hamtpon Inn
I chose it for the location. It looks just like all the others I have stayed at. Nice staff, clean room. Everything you would expect. I asked for transportation to the airport and they said they would order a "taxi." What I got was a town car that cost $120! Not nice!
Thank you so much for your feedback and bringing the ants to our attention so we could remedy that issue right away. It's wonderful guests like you that make this job so rewarding! Hope to see you again real soon!