Cocoon Hotel du Commerce3.5 out of 5.0
Recent guest reviews
This is a quaint village hotel with a restaurant and bar on the first floor. We were unsure of what to expect. We were pleasantly surprised to find in our room modern furnishings, a large bathroom with double sinks, a bubble tub, rain shower head, comfortable bed, and state of the art lighting controls. Our room overlooked the village. We ate as a group at the restaurant and the food was good; the chocolate mousse dessert was excellent. Stores in the village close by 6pm so try to plan your arrival and departure if you would like to shop. Definitely one to put on your list. Customer service was also very good.
We stayed one night. In advance I requested gluten free bread. On checking in, the receptionist referred to the "gluten free room". The reference seemed unnecessary but I figured this at least meant my request had been received and would be satisfied. On the night of arrival I requested at reception Bathrobes in order to use the spa. I was given one and was told the other would be brought to my room in 2 mins. As the spa is only open 4 until 8 my husband and I went to reception a number of times to follow up, being told different things every time. After 40 minutes and a number of trips to reception we got the second bathrobe. Breakfast the next morning was simply terrible - dried out tasteless scrambled egg and fatty greasy bacon were the only hot options- certainly not a 4 standard. Not even a 3 star standard. I requested gluten free bread and was met with the response that I should have ordered in advance. I explained that I had and was eventually given an open packet of chewy stale cracottes. Houffalize is a lovely little town, our room was nice. It's just a shame that the service and the breakfast were so bad.
This hotel was great! The restaurant was amazing French cuisine and the staff was so helpful and nice. The sauna and hot tub was very relaxing. Room was comfortable and clean. The town of Houffalize was so nice and friendly. We really enjoyed our stay here and would definitely come back!
we went for a winter photo reportage to Houfflaize and surroundings. This was the hotel that was recommended by Travelbird... We stayed 3 days, 2 night . This was an excellent recommendation... We can recommend it !
Visited to commemorate the anniversary of the bulge. Picked the hotel as it is relatively close to Bastogne, just down the n30. The hotel looks like it just went through a refurbishment of the rooms. The rooms are modern and comfortable. Additionally, the restaurant is a gem! I have to say that I had one of the best sirloin steaks that I've ever had... definitely worth the money. Additionally, the tall blonde waiter (sorry, didn't get his name) who worked the evening of the 10th of December was a star...
We stayed at this hotel for the Band of Brothers reunion in Bastogne. After such an emotional experience, the friendly service, comfort of our large room and downstairs bar area was a blessing. Food is outstanding. We will come back for a longer stay as the surrounding Ardennes area is gorgeous.
Really nice hotel - rooms nice. Excellent view out our window. Had breakfast in the morning which was really good - good selection. There were not a lot of people working there but our needs were taken care of.
This is a small hotel with local flair. The service was great. The food for breakfast was nice. The coffee was OK. The wifi worked well. This was a nice stay while passing through the area. I would stay here again.
The room was booked and was at the higher priced end of the accomodation scale for this location. We were pleased to get a top floor room with comfortable bed and excellent bathroom with spa-bath and twin-head shower. The breakfast buffet was also of good quality, however the coffee was aweful! It was being served in small thermos jugs filled from larger thermos containers filled at the start of the morning. This is totally unacceptable for a 4-start establishment in my opinion.
This hotel is a great location to stay if you are traveling to see battle sites from the Battle of the Bulge. Virtually no traffic and easy access to significant sites. The hotel restaurant is very good, but their breakfast offerings are superb! The staff is friendly and helpful. I've stayed here two times several years apart and it is a reliable, great place to stay.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Cocoon Hotel du Commerce places you 14.3 mi (23.1 km) from Bastogne Historical Centre and 14.3 mi (23.1 km) from American Memorial. This 36-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. Battle of the Bulge Museum and La Roche-en-Ardenne Castle are also within a 30-minute drive of this Houffalize hotel.
Free hot/cold buffet breakfast is served each morning from 8:00 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.
Cocoon Hotel du Commerce's 36 rooms provide desks. Guests can enjoy free WiFi and TVs. Hair dryers are also included.
Cocoon Hotel du Commerce features a spa tub, a sauna, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a meeting room, a computer station, and free newspapers.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 233 reviews