Best Western Maple City Inn

2.5 star property
Hotel in Hornell with free breakfast and a fitness center

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Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Indoor pool
Business center
Free buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪3 min walk‬
  • Place, St. James Hospital
    ‪5 min drive‬
  • Place, Alfred University
    ‪20 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hornell

Best Western Maple City Inn places you within a leisurely stroll of Hornell Erie Depot Museum and Railhead Brewing Company. This 62-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Hornell Erie Depot Museum - 3 min walk - 0.2 miles
  • Railhead Brewing Company - 13 min walk - 0.7 miles
  • St. James Hospital - 5 min drive - 2.7 miles
  • Alfred University - 20 min drive - 13.2 miles
  • Letchworth State Park - 58 min drive - 38.9 miles

Getting around

  • Elmira, NY (ELM-Elmira - Corning Regional) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Paddy's Pub & Grill - ‬6 min walk
  • ‪The Max - ‬18 min walk
  • ‪Applebee's Grill + Bar - ‬5 min drive

About this property

Best Western Maple City Inn

Hotel in Hornell with free breakfast and a fitness center
At Best Western Maple City Inn, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to midnight.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Frequently asked questions

What is there to do within easy reach of Best Western Maple City Inn?

This hotel is located in Hornell, a short 7-minute walk from Hornell Erie Depot Museum and also 13 minutes on foot from Railhead Brewing Company. You'll also find Veterans Memorial Park and Canacadea State Forest within a short drive.

Is there parking available at Best Western Maple City Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western Maple City Inn have a casino on the premises?

No, Best Western Maple City Inn doesn't have a casino.

Is there an indoor pool at Best Western Maple City Inn?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and midnight.

What amenities will couples enjoy at Best Western Maple City Inn?

Couples staying at this hotel will appreciate amenities like an indoor pool and free breakfast plus some guestrooms include free Internet access.

Does Best Western Maple City Inn have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Maple City Inn have a restaurant with a breakfast menu?

Best Western Maple City Inn offers free buffet breakfast though there is no restaurant.

Will Best Western Maple City Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Maple City Inn for a fee of USD 40 per accommodation, per day. A deposit of USD 40 per day is collected.

Does Best Western Maple City Inn have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Best Western Maple City Inn?

No, there aren't any guestrooms with balconies at Best Western Maple City Inn.

Best Western Maple City Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 692 reviews
Rating 8 - Good. 257 out of 692 reviews
Rating 6 - Okay. 78 out of 692 reviews
Rating 4 - Poor. 34 out of 692 reviews
Rating 2 - Terrible. 14 out of 692 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Staff & service
I had to cancel my reservation a week before the trip. No one answered the phone and they still assume I was there. They will not respond to a message from Expedia. Would never recommend this hotel to anyone!!
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Stayed 4 nights in Jun 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Old and dated.
Stayed 1 night in Mar 2025

8/10 Good

Tserendorj

Stayed 4 nights in Jun 2025

6/10 Okay

Tamera

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was very good. Clean room, friendly staff. Breakfast left a lot to be desired!
Stayed 2 nights in May 2025

10/10 Excellent

JANORYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angelo

Stayed 1 night in May 2025

8/10 Good

Mickie

Traveled with family
The pool
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Gloucester

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place for your family

Hey, beautiful experience
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Amenities
Great stay, rooms are very clean and comfortable, very friendly staff, Tracy is very attentive and welcomed us with fresh coffee when we arrived!
Stayed 1 night in May 2025

10/10 Excellent

Ezekiel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great hotel stay to come see my people at Alfred State College
Stayed 2 nights in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, convenient restaurants, and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Nothing
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jourdan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and close to our destination.
Stayed 2 nights in Apr 2025

6/10 Okay

Donna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was slow in the evening. Person was fine just seemed overwhelmed. Additional morning/check out staff helpful. Room was large and as described. A definite plus and was clean. Refrigerator was larger than most and microwave was also a nice size. Bathroom products good quality. The hotel area is not one I would stay in again. Our room faced someone’s back yard. Parking was limited. We arrived at night and didn’t see until am. Didn’t get to have breakfast other guests were hovering and stacking food and we had a time limit. This was part of college visit and we have been staying at different hotels and types. This best western was nice and if in a different area would recommend more.
Stayed 1 night in Apr 2025

10/10 Excellent

Jara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable at a great price
Stayed 1 night in Apr 2025

2/10 Terrible

julian

Disliked: Staff & service
I have been trying to get a hold of staff via the phone to query reservation and its been a day i havent gotten through
Stayed 1 night in Mar 2025