The communication with the property manager was poor. When I contacted him with a concern about the parking he was condescending and rude. He later messaged me information that was a little too late to help with my situation. Although the front desk attendant was kind and understanding to our situation and did everything she could to help my family. Now some things you should know before booking this stay, as stated parking is not included but available on the premises on a first come first serve basis at $37 a night and remember only if spaces are available on the premises otherwise you park a few blocks away at $40 a night. Also, since this room is privately owned, you do not get any services you normally have at a hotel such as cleaning of the room or additional toiletries and towels that may need to be replenished if you have an extended stay. Also, the ac stopped working on the last day and once again since it is a privately owned room the front desk could not assist. There are 4 washers and 4 dryers available but are always in use but why should you have to wash towels while on vacation right? My intention of this review is to to help any of those that are considering booking this room since the description leaves out these facts.Thankfully my family and I didn’t let this change our vacation vibe and we enjoyed all of the beauty of the island.