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Recent guest reviews

We had a one bedroom condo and it had plenty of room, the kitchen was well equipped with all the basic essentials. All in all it was quite comfortable. The decor is a little dated but that’s okay. The staff were all friendly and professional. My only complaint was that it has apparently not had a deep cleaning for some time, the decorative items all had a lot of dust, the floors were dirty, my socks were were black on the bottom after walking around a bit. Even so, I would consider staying there again.

Great location. Rooms were spacious and clean. Pool area was nice.

The bath top was dirty and the bed sheet did not seem like help us change new one

Needs an update and more transparency around additional costs, which really add up because everything is an additional cost including basic amenities like parking, using the gym, etc.

Nothing is included in ur price including fitness center and parking which I feel should be included , Poor quality for amount paid , along with pipe exploding in room . They did compensate for what was damage but just not the best experience overall ..,

We were not told we had to sign up for an activity at check in as it was obvious she wanted to get to next guest rushing through the paper. When we attended not having signed up we were told someone else could have our chairs so we weren’t even allowed to watch

It was ocean front hotel. Very crowded and the closeness of ocean front wasn't so close. Also we called in advance for rooms next to each other and were on different floors. The next day we had rooms on the same floor but very far away. Still a very nice hotel.

We had a lot of trouble figuring out the television. And other then that it was nice

Pics seem better than actual place. People are lovely though. Mahalo !

We enjoyed everything about this resort. Cleanliness, polite, beautiful etc.

The employees were really nice. The amenities were great.

Lower Honoapiilani Hwy Lahaina HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Fitness center

Aston Kaanapali Shores places you within 3 miles (5 km) of popular attractions like Kaanapali Beach and Whalers Village. This 463-room, 3.5-star condo resort welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each condo has an array of amenities, including a washer/dryer, a microwave, and a refrigerator. An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an oven, a stovetop, and a rice cooker. Housekeeping is available on request.


Property features

Guests staying at Aston Kaanapali Shores enjoy access to 2 outdoor pools, a fitness center, and a spa tub. Self parking is offered for USD 9 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach condominium resort include a sauna, free WiFi in public areas, and conference space.

Room options

Standard Room, 1 Bedroom, Resort View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 Bedroom, Ocean View

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Bedrooms, 2 Bathrooms, Garden View

1 King Bed and 2 Twin Beds | Sleeps 6

Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

1 King Bed and 2 Twin Beds | Sleeps 6

Guest reviews for Aston Kaanapali Shores

Everyone (54) Couples (226) Business (1) Family (184) Other (18) Friends (21)
4
Family

We had a one bedroom condo and it had plenty of room, the kitchen was well equipped with all the basic essentials. All in all it was quite comfortable. The decor is a little dated but that’s okay. The staff were all friendly and professional. My only complaint was that it has apparently not had a deep cleaning for some time, the decorative items all had a lot of dust, the floors were dirty, my socks were were black on the bottom after walking around a bit. Even so, I would consider staying there again.

By on Mar 2, 2020

Review comment responded on Mar 3, 2020

Aloha Anonymous! Thank you for your review. We are very glad to hear that your personal kitchen, ideal location, and our friendly staff enhanced the quality of your vacation. We are currently refreshing our units at this time. It would be a great pleasure to welcome you again! Mahalo.

4
Family

Great location. Rooms were spacious and clean. Pool area was nice.

By on Feb 13, 2020

Review comment responded on Feb 16, 2020

Aloha Anonymous. We are so glad you enjoyed your vacation stay, and were comfortable in your accommodations as well as appreciated our beautiful and ideal location. We hope to welcome you again in the future, and invite you to book with Aston Hotels & Resorts directly as this will ensure that you continue to receive updated accommodations and the full spectrum of amenities and services we provide for our guests! Mahalo, and a hui hou (until next time).

2
Family

The bath top was dirty and the bed sheet did not seem like help us change new one

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Aloha Yolo! We appreciate the time you took to share a review. We will be addressing this issue with management. We hope to welcome you again in the future! Mahalo.

3
Everyone

Needs an update and more transparency around additional costs, which really add up because everything is an additional cost including basic amenities like parking, using the gym, etc.

By on Jan 30, 2020

Review comment responded on Feb 4, 2020

Aloha! We appreciate the time you took to share a review. We do partner with our business partners ProPark and Kaanapali Fitness Center to provide you a competitive discounted rate compared to other properties that do charge a parking fee and fitness center access. We hope to welcome you again in the future. Mahalo.

5
Everyone

By on Jan 12, 2020

Review comment responded on Jan 14, 2020

Aloha, Anonymous! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

2
Family

Nothing is included in ur price including fitness center and parking which I feel should be included , Poor quality for amount paid , along with pipe exploding in room . They did compensate for what was damage but just not the best experience overall ..,

By on Dec 26, 2019

Review comment responded on Dec 26, 2019

Aloha Jackie, Thank-you for taking the time to share your constructive comments on your recent stay with us. We truly value your feedback as we continue to strive for excellence at our resort on the beautiful North Ka'anapali Beach. Your observations serve as a very valuable tool in determining what areas we need to improve. Please accept our sincerest apology for the shortcomings and discrepancies described in your review. Both fitness center and parking is managed by Kaanapali Fitness Center and Propark that we do partner with to provide you with a discount of their services. Your opinion is appreciated and very important to us. We do hope that you allow us the opportunity to create a memorable experience if your travel plans bring you back to the island of Maui. Mahalo and warmest aloha.

4
Everyone

By on Nov 30, 2019

Review comment responded on Dec 2, 2019

Aloha! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We would love to welcome you again in the future! Mahalo.

1
Everyone

By on Nov 7, 2019

Review comment responded on Nov 8, 2019

Aloha, Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations. Our goal is to create a memorable experience for our guests and it appears that we clearly missed the mark in this instance. We truly value your business and appreciate your honest feedback. Should future travel bring you back to Hawaii, we hope that you will give us another chance and allow us the opportunity to create a memorable experience. Mahalo.

5
Everyone

By on Oct 31, 2019

Review comment responded on Oct 31, 2019

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo.

4
Everyone

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Aloha! We appreciate the time you took to share a review, and are so glad to hear that you enjoyed your stay. We would love to welcome you again in the future! Mahalo.

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