The property was close to the downtown area. Unfortunately the hotel smelled like cigarettes, it was outdated, the jetted tub needed to be cleaned, and the plumping was poor (faucets leaked, toilet and sink drained slowly).
Very good hotel in quiet area. Big and clean room. 5 minute drive to city center. Minimal breakfast due to covid-19. Price was right on a Sunday night. Nice staff. Recommended.
It was very clean and the staff was very kind. It’s very close to downtown Saugatuck. The location was a quiet, clean area, and safe.
Manager was amazing and took very good care of us from making sure the room key worked to welcoming us to the pool area. Continental breakfast was nicely setup each day with a variety of food options. We would come back here in a minute!
PROPERTY WAS CLOSE TO SAUGATUCK, COULD DRIVE OR A 20 MINUTE WALK
Great location, clean, good breakfast. GREAT OVERALL CALUE!
The breakfast area wasn't clean. The room was okay. The location was good.
Close to downtown. Somewhat clean—bathroom quite gross and worn looking. Breakfast was good—great variety of choices. For the price, not a great deal.
Property is located close to town but rooms in need of updating. Carpets were worn and shower curtain was dirty.
Nice, clean hotel. Room was nicely done, too. Our fairly spacious room had a fireplace with view of trees out our window. Good elevator. Coffee was excellent! Only problem was that the pool water was so cold I couldnt go in past my knees. This has never happened to me before.
We looked for a hotel close to Saugatuck. We chose this one for the location, reviews and price for the high season. It was alright. Bed was comfortable, room stayed cool with the hot temperature. The thing I didn't like was their was a very strong smell of mildew in the bathroom/shower area. Maybe they need to change the shower curtains more often. Also seemed over priced for what you get.
The hotel needs a massive face lift. Your are paying for the location and that is it. I can't believe how much I paid for a 2 star hotel. The hotel staff was the only nice thing about this hotel. Breakfast was terrible.
Ok hotel for a night or 2 near saugatuck --- hotel is a bid dated but it does the job as the location is excellent.
The hotel is a short distance from Saugatuck and Douglas. Very doable. We were just there overnight so did not do a whole lot in the area. We did go downtown for dinner, then drove over to Douglas for a look around. In the morning we went to Saugatuck park for a walk on the dunes. All very easy to get to from the hotel. Breakfast was fine. Facilities were very clean.
Easy 6-7 minute drive into downtown Saugatuck... about 10 minutes to Oval Beach. Only 25 minutes from Holland, which also has a really cool downtown area. Staff was welcoming and accommodating- our room was comfortable and spacious. I was here for work - this was a very budget-friendly option to mix work and a little bit of play time too!
Too expensive for no elevator, they're working on it. The back door is broken, that's a safety issue. Breakfast area needs a makeover. Looks like a bunch of slop thrown together. Not a pleasant experience.
Staff was great. Motel slightly worn as it is not new, but everything clean and functional. A little ways out of town but we very much like it like that! Homey. Inviting pool/whirlpool area. Vending machines full and easy to get to. We will stay here again.
the owner called me a few weeks back and asked how many rooms I needed and I said 3 he said you have 4 under your name, I said I only have confirmation #'s for 3. He said I will take one off. When we arrived he only had 2 under my name, I said I confirmed with you for 3. He did find us one more room, and said I don't know about tomorrow, I said we are not moving or leaving. Then we proceeded to each pay for our own rooms, and I thought he tore up my charge information and we made a new one under the people who were paying. 2 rooms were charged correctly, I got my credit card statement and one of the rooms was still on it. and the one person who we saw him run the charge thru and she signed for it never got billed. so we don't know how that happened and we were not aware there was no elevator, had to lug everything up the stairs.
Room very clean and comfortable! No elevators to go second foors. Serving coffee all day,but always warm never hot.
Best Western Plaza Hotel Saugatuck places you within a 10-minute stroll of Clearbrook Golf Club and Roan and Black Contemporary Gallery. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.
Start your day off right with a free continental breakfast.
All 52 rooms provide refrigerators, coffee makers, and ironing boards. Guests can expect to find WiFi and TVs with cable channels. Bathrooms offer hair dryers and designer toiletries.
At Best Western Plaza Hotel Saugatuck, guests enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, laundry facilities, and a garden.
The property was close to the downtown area. Unfortunately the hotel smelled like cigarettes, it was outdated, the jetted tub needed to be cleaned, and the plumping was poor (faucets leaked, toilet and sink drained slowly).
Very good hotel in quiet area. Big and clean room. 5 minute drive to city center. Minimal breakfast due to covid-19. Price was right on a Sunday night. Nice staff. Recommended.
It was very clean and the staff was very kind. It’s very close to downtown Saugatuck. The location was a quiet, clean area, and safe.
Manager was amazing and took very good care of us from making sure the room key worked to welcoming us to the pool area. Continental breakfast was nicely setup each day with a variety of food options. We would come back here in a minute!
PROPERTY WAS CLOSE TO SAUGATUCK, COULD DRIVE OR A 20 MINUTE WALK
Great location, clean, good breakfast. GREAT OVERALL CALUE!
The breakfast area wasn't clean. The room was okay. The location was good.
Close to downtown. Somewhat clean—bathroom quite gross and worn looking. Breakfast was good—great variety of choices. For the price, not a great deal.
Property is located close to town but rooms in need of updating. Carpets were worn and shower curtain was dirty.
