Clean room; pretty good breakfast; friendly staff.
Pretty nice hotel for the money. There was some kind of water leak in the wall so a part of the carpet was wet for the three days we were there, but it wasn’t a huge deal. The breakfast area was really messy, but it was really busy too so maybe they just fell behind. Otherwise I’d say it was what I expected.
Friendly staff, great location
We had a Oder coming from the toilet
Everything was nice and clean and the lady who does the cleaning and breakfast service was fantastic.
The property was close to the downtown area. Unfortunately the hotel smelled like cigarettes, it was outdated, the jetted tub needed to be cleaned, and the plumping was poor (faucets leaked, toilet and sink drained slowly).
Very good hotel in quiet area. Big and clean room. 5 minute drive to city center. Minimal breakfast due to covid-19. Price was right on a Sunday night. Nice staff. Recommended.
It was very clean and the staff was very kind. It’s very close to downtown Saugatuck. The location was a quiet, clean area, and safe.
Manager was amazing and took very good care of us from making sure the room key worked to welcoming us to the pool area. Continental breakfast was nicely setup each day with a variety of food options. We would come back here in a minute!
PROPERTY WAS CLOSE TO SAUGATUCK, COULD DRIVE OR A 20 MINUTE WALK
Great location, clean, good breakfast. GREAT OVERALL CALUE!
The breakfast area wasn't clean. The room was okay. The location was good.
Close to downtown. Somewhat clean—bathroom quite gross and worn looking. Breakfast was good—great variety of choices. For the price, not a great deal.
Property is located close to town but rooms in need of updating. Carpets were worn and shower curtain was dirty.
Nice, clean hotel. Room was nicely done, too. Our fairly spacious room had a fireplace with view of trees out our window. Good elevator. Coffee was excellent! Only problem was that the pool water was so cold I couldnt go in past my knees. This has never happened to me before.
We looked for a hotel close to Saugatuck. We chose this one for the location, reviews and price for the high season. It was alright. Bed was comfortable, room stayed cool with the hot temperature. The thing I didn't like was their was a very strong smell of mildew in the bathroom/shower area. Maybe they need to change the shower curtains more often. Also seemed over priced for what you get.
The hotel needs a massive face lift. Your are paying for the location and that is it. I can't believe how much I paid for a 2 star hotel. The hotel staff was the only nice thing about this hotel. Breakfast was terrible.
Ok hotel for a night or 2 near saugatuck --- hotel is a bid dated but it does the job as the location is excellent.
Best Western Plaza Hotel Saugatuck places you within a 10-minute stroll of Clearbrook Golf Club and Roan and Black Contemporary Gallery. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free self parking.
Start your day off right with a free continental breakfast.
Guests can expect to find WiFi and TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Refrigerators, coffee makers, and ironing boards are also available.
At Best Western Plaza Hotel Saugatuck, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a spa tub, a business center, and laundry facilities.
Clean room; pretty good breakfast; friendly staff.
Pretty nice hotel for the money. There was some kind of water leak in the wall so a part of the carpet was wet for the three days we were there, but it wasn’t a huge deal. The breakfast area was really messy, but it was really busy too so maybe they just fell behind. Otherwise I’d say it was what I expected.
Friendly staff, great location
We had a Oder coming from the toilet
Everything was nice and clean and the lady who does the cleaning and breakfast service was fantastic.
The property was close to the downtown area. Unfortunately the hotel smelled like cigarettes, it was outdated, the jetted tub needed to be cleaned, and the plumping was poor (faucets leaked, toilet and sink drained slowly).
Very good hotel in quiet area. Big and clean room. 5 minute drive to city center. Minimal breakfast due to covid-19. Price was right on a Sunday night. Nice staff. Recommended.
It was very clean and the staff was very kind. It’s very close to downtown Saugatuck. The location was a quiet, clean area, and safe.
Manager was amazing and took very good care of us from making sure the room key worked to welcoming us to the pool area. Continental breakfast was nicely setup each day with a variety of food options. We would come back here in a minute!
