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Grand Mercure Yatsugatake Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Lobby
A modern interior with large windows, multiple seating areas, and a central coffee table.
A modern indoor swimming pool with a clear view of the outdoors, a tiled floor, and a ceiling with a geometric pattern.
Front of property
Premium bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501
  • Place, Kaiooizumi Onsen Panoramanoyu
    ‪18 min walk‬
  • Place, Kiyosato Highland Park
    ‪11 min drive‬
  • Place, Heidi's Village
    ‪31 min drive‬

Room options

View all photos for Standard room, Modern Japanese Style Room

A hotel room with a large bed, a small round table, and two orange pillows.

Standard room, Modern Japanese Style Room

7.0 out of 10
Good
(21 reviews)
  • 388 sq ft
  • Sleeps 8
  • 4 Twin Futons
  • Free WiFi

View all photos for Standard Room (2 Twin Beds and 1 Sofabed)

Standard Room (2 Twin Beds and 1 Sofabed) | Premium bedding, down comforters, in-room safe, desk

Standard Room (2 Twin Beds and 1 Sofabed)

  • 388 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

8.0 out of 10
Very good
(9 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

A hotel room with two beds, a desk, a chair, a lamp, a picture on the wall, and a window with a view of a mountain.

Classic Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • 388 sq ft
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Executive Room (2 Twin Beds and 2 Extra Beds)

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Room (2 Twin Beds and 2 Extra Beds)

8.2 out of 10
Very good
(17 reviews)
  • 388 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Junior Suite, 2 Twin Beds and 4 Extra Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds, Mountain View

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 2 Twin Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

Premium bedding, down comforters, in-room safe, desk

Classic Room (Japanese-Western Style. 2 Twin Beds and 3 Futon Beds)

  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds (1 Extra Bed)

Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds (1 Extra Bed)

  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

A hotel room with two beds, a desk, and a window with curtains.

Standard Room (Japanese-Western Style. 2 Twin Beds and 2 Futon Beds)

  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

A neatly folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Family Suite, Japanese-Western Style, 2 Twin Beds and 4 Futon Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Classic Room (2 Twin Beds and 1 Sofabed)

Premium bedding, down comforters, in-room safe, desk

Classic Room (2 Twin Beds and 1 Sofabed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

A modern lounge area with a long sofa, a coffee table, and wall-mounted decor.

Classic Room (2 Twin Beds,1 Sofabed and 1 Extra bed)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Executive)

A hotel room with a bed, two seating areas, a window with curtains, and a wall-mounted light fixture.

Family Room, Multiple Beds (Executive)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

Hokuto

Located 2.8 mi (4.5 km) from Doryu Waterfall, Grand Mercure Yatsugatake Resort & Spa is within a 10-minute drive of other popular attractions like Kiyosato Highland Park. This 250-room, 4-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Kaiooizumi Onsen Panoramanoyu - 18 min walk - 1.0 mile
  • Kiyosato Highland Park - 11 min drive - 4.0 miles
  • Nakamura Keith Haring Collection - 25 min drive - 9.2 miles
  • Suntory Hakushu Distillery - 28 min drive - 11.7 miles
  • Heidi's Village - 31 min drive - 12.4 miles

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪il nonno pizzeria - ‬11 min walk
  • ‪パン食堂 PUT - ‬18 min walk
  • ‪cafe&restaurant 葉凪 - ‬10 min walk
  • ‪炭火処 心粋 - ‬11 min walk
  • ‪八ヶ岳パイ工房 - ‬6 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

A full-service spa, free WiFi in public areas, and an outdoor tennis court are featured at Grand Mercure Yatsugatake Resort & Spa. There's free parking and a free train station shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this hot springs hotel include a free kid's club, an arcade/game room, and a library.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and safes are also available. Housekeeping is available on request.
Hot springs and an outdoor tennis court are featured at the hotel.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

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KIYOSATO KOGEN RESORT
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 144 reviews
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The price is $96
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 3800 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Are free cancellation options available at Grand Mercure Yatsugatake Resort & Spa?

Grand Mercure Yatsugatake Resort & Spa provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on Jul 2, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Mercure Yatsugatake Resort & Spa?

This hotel is located in Hokuto within a short 15-minute walk of Kaiooizumi Onsen Panoramanoyu. You'll also find Yatsugatake-Chushinkogen Quasi-National Park and Kiyosato Highland Park within a short drive.

Will I be able to park at Grand Mercure Yatsugatake Resort & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Grand Mercure Yatsugatake Resort & Spa?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Mercure Yatsugatake Resort & Spa have a casino?

No, Grand Mercure Yatsugatake Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Mercure Yatsugatake Resort & Spa?

No, there is no indoor pool at this hotel.

Is Grand Mercure Yatsugatake Resort & Spa good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, hot springs, and a full-service spa.

Are there hot tubs at Grand Mercure Yatsugatake Resort & Spa?

No, there isn't a spa tub at this hotel.

Does Grand Mercure Yatsugatake Resort & Spa have a restaurant that serves breakfast?

Yes, Grand Mercure Yatsugatake Resort & Spa serves buffet breakfast for a surcharge each morning at Le SENSORIEL.

Will Grand Mercure Yatsugatake Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Yatsugatake Resort & Spa though service animals are welcome.

Are there connecting rooms at Grand Mercure Yatsugatake Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Grand Mercure Yatsugatake Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Mercure Yatsugatake Resort & Spa.

Does Grand Mercure Yatsugatake Resort & Spa offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Mercure Yatsugatake Resort & Spa.

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 228 out of 537 reviews
Rating 8 - Good. 191 out of 537 reviews
Rating 6 - Okay. 69 out of 537 reviews
Rating 4 - Poor. 33 out of 537 reviews
Rating 2 - Terrible. 16 out of 537 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

sueann

Liked: Amenities
Very nice staff and family friendly amenities!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matsukane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families ! Would come again !
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yue

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and always a great buffet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful activities for the kids and a fabulous breakfast. We greatly enjoyed our stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Otieno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic star gazing
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Kohei

Liked: Property conditions & facilities
Disliked: Cleanliness
Good for the remaining day to stay
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
This property is very dated and rundown. Hotel staff is friendly and helpful. We did not eat at the hotel as a seed pricey compared to our local options.
Stayed 1 night in Mar 2026
Verified

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some entertainment of Starry sky wad very unique. Food quality was very good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is always fresh with local ingredients. Never fails to impress us.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kids activety was very good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Patrick

Liked: Staff & service
Breakfast was great! Our floor just needs updating
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and big room. Excellent facilities and lobby. Friendly staff and very nice to have welcome drink．
Stayed 2 nights in May 2024
Verified

8/10 Good

Sara

Liked: Amenities
Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great performance for the price

Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Wai Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms is clean and comfy. The Onsen is okay, just too many people go for Onsen at night time. Breakfast is good and lots of choice. This hotel is good for family with kids. Parking spaces is not enough.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Lie Fa

like this grand mercure very much. super spacious and new . kids facilities are awesome. and tatami is comfort. satisfying with alll, very recommended for family trip.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

TEPPEI

Disliked: Amenities
So everything are new and clean!
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Sylvia

Disliked: Amenities
Old rooms, a lot of Chinese Group, children and very loud.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応◎ 子供連れは退屈しないホテルです！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keizo

Liked: Cleanliness, staff & service, property conditions & facilities
部屋のトイレ、風呂、エアコンが古い
Stayed 2 nights in Mar 2026
Verified

8/10 Good

NORIAKI

Liked: Cleanliness, amenities, property conditions & facilities
施設、スタッフ等全体的には良かったです。 乳児、未就学児が多く、静かに落ち着いて過ごしたい方には不向きだと思います。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Takahiro

Liked: Cleanliness, amenities, property conditions & facilities
２泊したので、少し食事のメニューが変わると嬉しかったです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋から富士山や、八ヶ岳が見えて良かったです
Stayed 1 night in Mar 2026