Four Seasons Resort The Nam Hai, Hoi An, Vietnam5.0 out of 5.0
Recent guest reviews
As soon as we arrived here we welcomed so warmly. We had a beautiful 2 bedroom villa overlooking the sea and the villa itself was very comfortable with beautiful amenities. There are 3 magnificent pools to laze around and the grounds of the resort are well maintained. There are bicycles and staff with buggies to take the guests around the resort. The staff is so friendly and the manager, David, was wonderful. He made time to talk with us and mad sure we wer being looked after well. There is a shuttle to take the guests to Hoi An and back a few times a day. Would definitely recommend the Four Seasons for a luxury holiday lidsy destination.
From the first arrival, one is bathed in total luxury: from the landscaping to the breathtaking view of the pool and surrounding gardens and restaurants, this is a six-star, ultra-luxe experience! Food is of the highest quality...The rooms are splendid, the service silent and professional...If you want to have the massage/ body treatments of your lifetime, you must do it here! Did not want to leave...seriously.....
From a moment you step into the hotel property, everything is absolutely perfect. Food is superb, service is amazing and private beach is beautiful. Will stay here again. Don't go anywhere else. Stay at Four Seasons if you are going to Hoi An. It is pricy but you won't regret it.
Simply superb... attentive and friendly staffs. A great place to be! Highly recommended for anyone who's looking for a place to relax. A visit to the Spa on arrival will set the mood and tantalize your taste buds with the many local delicacies in Le Sen in a romantic setting. Tips for dining- white rose , pork ribs and Vietnamese spring rolls are a must! Not forgetting the butter chicken with basmati rice best enjoyed by the beach bar after a round of water sport.
Couldn't fault a thing!! Suites were idyllic.. beach deserted and clean.. staff were impeccable and attentive, the pools were warm to swim in, the bikes assigned to all rooms were a fun way to explore the resort The SPA was refreshing and relaxing .. Will definitely return .. loved it :)
Had a fantastic four day break here in an ocean front villa. So lovely! It's a beautifully maintained property (rooms, grounds etc) in a terrific location. Rooms are spread out so even though there are neighbouring villas, you don't notice. Loved the grown ups only pool and having my own bicycle to get around the property. Staff were friendly and professional without being intrusive. Just a short trip into Hoi An. Definitely would stay again and also recommend it to others.
The hotel's property was absolutely stunning. The staff members and managers were extremely friendly and very interactive. The service was excellent as well as the food ! There were three swimming pools out of which one was for kids and family. The beach and the sea were an amazing site . However , the rooms were surrounded with frogs , insects and geckos out of which some entered the room. Although, all together the stay was brilliant and I definitely recommend this place !
This is an excellent resort. We spent seven nights here and came away feeling like a king and queen. We stayed in a pool villa, with its associated trappings of additional luxury. The realization that this was going to be special started at Da Nang airport with the complimentary car transfer to the resort. Earlier in our tour we were driven around Hanoi and Ha Long Bay in a Toyota minivan - nothing special but it does the job. As we greet our driver to take us to the resort we are shown to a BMW X5, which is in black and emblazoned with the resort’s logo. As we depart the airport I manage to make use of the in-car wi-fi on my iPhone. This is nuts! As a guest in a pool villa you can enjoy using any of the six BMWs available to take you into Da Nang or Hoi an. All you need to do is give your butler six hours notice of where you need to go and at what approximate time. There is also a free shuttle bus into Hoi An leaving and returning at fixed times. As you arrive at the resort you are whisked to a waiting golf cart to check you in to the resort in you villa. As we arrived after dark we could not see much of the resort. Inside the grounds for our villa we are greeted by our butler for the week; a young lady called Linh. There are some documents to sign and we are shown around our two building villa. The sheer size of the two buildings takes your breath away as you try to take in just how much space you have been allocated. To be honest, it felt a little embarrassing to have so much space for two people. We are shown the basic facilities of the rooms and we are then left to try and work out where everything is. The concept of the Pool Villas is to have an identical ‘living room’ and a variable number of ‘accommodation’ rooms. Pool Villas range from one to FIVE bedrooms! This is why our living room seemed huge at first (it has a table that can seat eight people). We found that we tried to keep the ‘living room’ as clear as possible. It could be easy to ‘spread out’ but it’s a pain to try and find a missing phone charger. The sleeping area is contrived to be identical to a typical Vietnamese ‘Nha Ruong’ (or ‘house of panels’) with a raised central section (‘phan’ – a multipurpose stage where the family greets visitors, eats meals and sleeps) containing a desk area, sunken bath and the bed. Getting in and out of the bed requires the flexibility of an Olympic gymnast. It’s bad enough with the mood lighting but when there is no lighting it’s terrifying until you get a feel for where all the steps are. After unpacking we strolled up to the central area to find a bar for a quick drink and a light meal. This proved to be a small challenge because there are no direction signs for anything in this resort. All of the buildings in the reception zone are laid out with perfect symmetry but you have to stumble around in the dark to try and find what might appear to be a bar. We found it, but we were confused by the layout of this place. Daylight brings some meaning to the resort as we take our morning stroll around a deserted Nam Hai so we could get our bearings. Now it all makes sense. The resort has a very quiet ambiance about it and the grounds look very well cared for. The whole resort has been built using ‘phong thuy’ (Vietnamese feng shui) and it shows its best colours during the incredible sunrises, visible from the patio next to your private 40’ swimming pool. The layout of the pool villa is such that there is a great deal of privacy within its grounds. Our villa had thirteen palm trees, spaced to give a reasonable amount of shade during the hottest part of the day. A set of steps takes you down onto the pristine sands of the beach. On this beach you can witness some of the best sunrises you will ever see. The beach is very quiet; very few guests are on the beach at any time. This is not Benidorm. You can get away with no footwear until about 9:30am. At 12:00 it’s like walking on hot coals. There are complimentary pairs of sandals in the pool villa but these were too small for my size 9 feet. The pool villa gave up its secrets of the first few days. One area of concern was the lighting; great to look at but impractical when you need to use good lighting for make-up, etc. I even moved one of the eight free-standing lights from the living room to a position near the sunken bath so my wife had a fighting chance to read a book. There are a myriad of light switches to play with. Getting all the lights out was a fun task of ‘hunt the switch’ – my favourite being the switch that illuminates the desk foot well. Another issue was the power sockets. Some of these are showing their age and are a bit loose when fitting a plug into them. Multi-adapter power sockets are a must in a place of this quality. After a few days of using my own torch to get around the bedroom I noticed that one of the statues on the desk was a torch! Other nice touches include the Bose sound system on the desk (connect to iPhone via Bluetooth), great when you’re both in the bath. The Samsung TVs can also be connected via an app to watch your own content. I have to say that wi-fi in this resort was absolutely seamless; search for ‘four seasons’ and that’s all you need. It works in all public areas as well as your pool villa and even the BMWs. There are complementary bicycles to use around the resort. This was particularly useful when heading up to Breakfast. We noticed that most of the bicycles were parked near reception in direct sunlight (all the bicycles have a stand). We stored our bicycles in the small amount of shade behind a high wall. This keeps your saddle a lot cooler! Maybe the resort needs a designated shaded area for parking your bike. Later we noticed that there is a step-free bicycle route to the restaurant for breakfast – again, with a shaded area for the bicycles (this route passes by the ‘knife and fork’ statue and down a slope on the south side of reception). As for the breakfast itself, this is the best breakfast I have ever eaten in my life. I have been travelling the world for over twenty years, both for business and pleasure and nothing that I have encountered before betters the breakfast here. It is simply stunning. There is a mix of western traditional breakfast food, the local ‘Pho’ and also ‘dim sum’. These local dishes are prepared in the middle of the restaurant in a special kitchen area. All the western dishes are prepared in the main kitchen out of site. There is a sous chef from Italy. There is HP Sauce. There is honey that you can spoon directly from a frame. My typical breakfast is as follows: tea, fresh orange juice, smoked salmon and cream cheese on a warm roll, chicken liver pate on a warm roll, ham, two artisan pork sausages, eggs ‘sunny side up’, bacon, hash browns, baked beans, a chocolate muffin and a cream doughnut. My wife loved the Roti Canai (lentils in a dhal sauce with roti – curry for breakfast!). I also liked the scrambled eggs served with truffle oil. This breakfast is perfection. We returned to the restaurant for the evening meals on some nights; again, these meals were near Michelin star quality. We did not eat at ‘La Sen’ so cannot comment. As part of our deal for staying seven nights in a Pool Villa we enjoyed a complimentary hour of massage at the Spa. This was an activity that I, and my wife, would not normally do. We did enjoy our time at the Spa (it was so relaxing that I fell asleep – twice!). Over the week the resort has some interesting events. One thing that we did was a bicycle ride into an area of paddy fields. This is done at 06:30 in the morning and lasts for an hour. You get a feel for the true, rural environment of Vietnam even though you do not venture too far off the highway. Also, the traffic at 06:30 is not too terrifying! Another aspect that we enjoyed was the wildlife on show. If you are awake at dawn (and the birds make sure that is a distinct possibility) then seeing a toad near your swimming pool is not uncommon. You have to take into account that this is a tropical climate and you’re just visiting; the wildlife is here on a full-time basis. Lastly, a word about the wonderful staff. We were initially skeptical about having butler service throughout the week. It’s something we would not normally go for. However, or butler Linh was a delight. She kept both buildings clean, served us afternoon tea (so British. . . . ) and kept us informed about cars, cocktail parties, etc. She even managed to get us a late checkout on our final day. She stayed in the background most of the time and was nowhere near as intrusive as a Sandals Butler in the Caribbean. Another staff member who went above and beyond was Vien Le in the restaurant; he was always on hand to help us out. The return trip is definitely being planned. . . . .
The Nam Hai is simply perfect on every level! The staff make you feel so special. The service is the best we've ever experienced. You should absolutely stay at this incredible resort if you get the opportunity. We cannot wait to go back!!!
From the quality and design of the room and resort to the friendly staff, we couldn't have hoped for a better experience. We will definitely return here next year. The food was delicious and there was nothing the staff could not/would not do for us.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Dien Duong, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is 2.7 mi (4.4 km) from Tra Que Vegetable Village and within a 10-minute drive of Da Nang Golf Club. This 100-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa. On the waterfront, the hotel is also close to Phuoc Lam Pagoda and Chuc Thanh Pagoda.
Enjoy dining at one of 2 onsite restaurants including The Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service.
The 100 rooms are air-conditioned and have an array of amenities, including patios, iPod docks, and sofa beds. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, coffee makers, and free newspapers are other standard amenities.
Awarded Travel & Leisure 500 status in 2015, Four Seasons Resort The Nam Hai, Hoi An, Vietnam features a private beach, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 190 per room roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 1569 reviews