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Chez Loan Hotel

3.0 star property
Hotel with a full-service spa, steps from Trang An Scenic Landscape Complex

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Photo gallery for Chez Loan Hotel

Relax by the serene pool surrounded by lush greenery and a mountainous backdrop.
Cozy retreat with a large bed, desk, and kitchenette area, featuring exposed beams and brick walls.
Relax in a serene outdoor space surrounded by lush greenery and potted plants, with a charming white picket fence and a majestic tree.
Traditional home surrounded by lush greenery, featuring a wooden door and a banana tree above the entrance.
Enjoy a serene view from the large window, framed by a door and bamboo-patterned curtain.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Dam Khe Village, Ninh Hai, Hoa Lu, Tam Coc, Bich Dong, Hoa Lu, Ninh Binh
  • Tam Coc Bich Dong
    ‪13 min walk‬
  • Thung Nham Bird Garden
  • Hang Múa
    ‪11 min drive‬

Room options

About the neighborhood

Hoa Lu

Chez Loan Hotel places you next to Trang An Scenic Landscape Complex and a short stroll from other popular sights like Tam Coc Bich Dong. This 3-star hotel has 25 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Tam Coc Bich Dong - 13 min walk - 0.7 miles
  • Bich Dong Temple - 4 min drive - 1.2 miles
  • Hang Múa - 11 min drive - 3.7 miles
  • Ninh Binh Walking Street - 12 min drive - 6.6 miles
  • Gate to Trang An Ecological Tourist Area - 13 min drive - 5.7 miles

Restaurants

  • The Banana Tree Hostel - Kitchen & Bar
  • Bamboo Bar And Restaurant
  • Aroma - Fine Indian Cuisine
  • The Long Restaurant
  • Buddha Belly

About this property

Chez Loan Hotel

Hotel with a full-service spa, steps from Trang An Scenic Landscape Complex
Guests of Chez Loan Hotel enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. Other amenities at this spa hotel include a business center, a library, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Balconies or patios, minibars, and electric kettles are also available. Limited housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and manicures and pedicures.

Languages

English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 68,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chez Loan

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 68000.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chez Loan Hotel Ninh Binh
Chez Loan Ninh Binh
Chez Loan Hotel Hoa Lu
Chez Loan Hoa Lu
Hotel Chez Loan Hotel Hoa Lu
Hoa Lu Chez Loan Hotel Hotel
Hotel Chez Loan Hotel
Chez Loan
Chez Loan Hotel Hotel
Chez Loan Hotel Hoa Lu
Chez Loan Hotel Hotel Hoa Lu

Frequently asked questions

What's there to do near Chez Loan Hotel?

This hotel is located in Hoa Lu, a short 1-minute walk from Trang An Scenic Landscape Complex and also 13 minutes on foot from Tam Coc Bich Dong. You'll also find Hang Múa and Thung Nham Bird Garden within a short drive.

Is there parking available at Chez Loan Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Chez Loan Hotel?

There is a full-service spa available for guests to enjoy and services include massages, mani/pedis, and body scrubs.

Does Chez Loan Hotel include a casino at the property?

No, Chez Loan Hotel doesn't have a casino.

Is there an indoor pool at Chez Loan Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Chez Loan Hotel?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a full-service spa.

Does Chez Loan Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chez Loan Hotel have a restaurant that serves breakfast?

Yes, Chez Loan Hotel serves buffet breakfast for a surcharge each morning at Chez Loan.

Does Chez Loan Hotel allow pets to stay for free?

No, pets aren't allowed at Chez Loan Hotel.

Does Chez Loan Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Chez Loan Hotel?

Yes, every guestroom at Chez Loan Hotel comes with a balcony with some featuring river or garden views.

Chez Loan Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place. Big room, comfy bed, nice pool, good breaky, friendly staff and dogs
Stayed 1 night in Dec 2018

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

The hotel was at the far end of the centre of town where all the restaurant and shops are. There is no elevator, so be ready to lug your suitcase up the stairs. Despite advertising "WIFI in room", the signal in the room was very weak and was not working. There is also a paper with info in the room saying wifi is only available in the lobby. The room was damp, really damp. Our paper itinerary was wet a few hours in, the bedsheets are damp/wet. The bathroom is tiny and the shower sprays towards the whole bathroom, so when using the toilet, your feet will be wet. Not sure why that is considering it was not humid outside when we were there. Overall, I do not recommend staying here as there are many other hotels/guesthouses that are much much nicer along the main strip of town. This is more of a 1star hotel, not a 3 star as advertised.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel: Super accueillant, parle français. Nous a donné pleins de conseils de visite et a la fin de la journee on a pu prendre une douche alors que lon avait fait le check out le midi. Restaurant : je deconseil, nous y avons mangé un midi puis un soir vraiment pas terrible. Mettez votre argent ailleurs
Stayed 1 night in Mar 2020

10/10 Excellent

Celine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait!!!

FANTASTIQUE! accueil chaleureux et en français , Loan est au petit soin pour ses hôtes , prête des vélos gratuitement et conseillé sur ce que l’on peut faire aux alentours ! Les chambres sont propres et les lits confortables, le petit déjeuner est européen avec tout ce qu’il faut , entre les crêpes , gaufres, jus de fruits frais, café, pain .... tout était parfait ! Merci Loan !
Stayed 1 night in Feb 2020

8/10 Good

Brigitte, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accueil. Chambre spacieuse et propre. Les vélos gracieusement mis à disposition sont en mauvais état.
Stayed 3 nights in Nov 2019

10/10 Excellent

stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous ne voulez pas voir des français il faut évité sinon très bien
Stayed 1 night in Apr 2019

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agreable petit hôtel bien situé à Tam Coc

Nous avons été très bien accueillis; la chambre (bungalow avec deux grands lits) était spacieuse et propre. Nous avons beaucoup apprécié l'ambiance familiale de ce petit hôtel.Bonne cuisine aussi. Beaucoup de sites à visiter tout près
Stayed 2 nights in Apr 2019

8/10 Good

ELISABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

chez Loan

très bien
Stayed 1 night in Feb 2019

2/10 Terrible

Patricio

Disliked: Property conditions & facilities, room comfort

TODO MAL

Hicimos la reserva y el pago por internet, pero cuando llegamos al hotel no había disponibilidad de la habitación familiar que habíamos contratado.
Stayed 1 night in Feb 2019

10/10 Excellent

CHRYSTELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait ;-)

Excellent accueil, petit-déjeuner et déjeuner délicieux et copieux, explications générales et conseils parfaits, le petit plus: prêt de vélo. Nous recommandons vivement, y séjourner sans hésiter.
Stayed 1 night in Jan 2019

8/10 Good

Eric, paris

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Accueil très chaleureux, mais état de propreté laissant à désirer.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour une nuit Tam Coc

Hotel pas mal situé au confluent des points à visiter.Personnel francophone amaible RAS
Stayed 1 night in Oct 2018

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super séjour très agréable ! j’ai beaucoup aimé cet endroit où on est très bien accueillit avec une équipe qui fait le maximum pour nous aider :) la piscine est très très agréable aussi pour se reposer et se rafraîchir après les visites. J’ai aussi beaucoup aimé les petits déjeuners, très copieux avec du sale et du sucrée et beaucoup de fruits ! j’ai passe un week end très sympathique
Stayed 2 nights in Jun 2018

10/10 Excellent

Camille, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

L'hotel est très bien placé pour visiter la région, nous avons eu pleins de conseils de la part du personnel concernant les lieux à visiter. Il y a des vélos à disposition ce qui est très pratique. Les chambres sont très agréables et très propres, la pisicne permet de se détendre après les visites, le personnel était très acceuillant et le restautant déflicieux. Notre séjour était parfait je recommande vivement!
Stayed 1 night in Jun 2018

8/10 Good

DA SILVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiance touristique

Proposent la réservation du transport depuis Hanoi, ce qui n'est pas négligeable. Pour notre part avons opté de la voiture "limousine", environ 11 $ trajet 1 h 30 (hôtel NIKKO Hanoi/chez Loan). Dommage que le site n'aie pas mentionné la piscine récente, nous avons regretté de ne pas en profiter le soir après excursions en vélo (prêtés par l'hôtel), car n'avions pas prévu de tenue adéquate. Belle chambre familiale, bonne cuisine, possibilité de prendre une douche après avoir rendu la chambre, parcours de vélo sympa dans les environs. Clients uniquement Français, ambiance très touristique.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Piscine

Accueil limite. Chambre familiale au dernier étage avec une bonne literie. Eclairage ni agréable, ni fonctionnel. Propreté moyen. Salle de bain basique mais propre. Vélos gratuits, piscines. Déjeuner en supplément mais copieux. Environs agréables pour faire du vélo. Parlent français. A l'accueil, ils font 36 choses à la fois et donc ne s'occupent pas correctement de vous.

8/10 Good

Jean matc, Saint ismier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une très bonne adresse

Une bonne adresse à garder sous le coude Loan toujours souriante et au petits soins Merci à toute l’équipe
Stayed 3 nights in Apr 2018

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Nous avons passez un bon moment chez Loan, dommage pour la météo pluvieuse car nous aurions bien aimé profitez de la jolie piscine. Équipe au petit soin, qui parle français et cela fait d’un bien en milieu de séjour au Vietnam ! loan m’a Même trouver une pharmacie pour achèter les équivalents de médicament en france que j’avais Besoin. Joli complexe, hôtel propre et petit déjeuner copieux ! vélos mis à disposition gratuitement‘ ce qui nous a permis de nous rendre à l’embarcadere de Tam cox et au point d’en vue des 450 marches. je conseille fortement.

6/10 Okay

Rubies, Lyon

Liked: Staff & service

Bonne situation

Hotel bien situé. Chambre simple. Super restaurant et petit déjeuner.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort

Déçus

Nous avons été déçus de cet hôtel, situé à un bon kilomètre du centre. L'accueil à été plutôt froid, le lit est petit et dur (140x190), douche accrochée dans les toilettes minuscules ( environ deux mètres carrés ), aucune parroies de protection, donc après une douche tout est inondé donc impossible d'aller au wc sans patauger et câbles électriques apparents et scotchés à 1m de la douche. Au restaurant les prix sont élevés. Ne prenez pas de jus d'orange, ils le coupent avec de l'eau. La location de scooter est très cher également (9 dollars à la journée ). Donc nous somme déçus de cet hôtel et le rapport qualité prix est très moyen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bcp francais sur place Service aussi en francais Calme et chaleureux Velo disponible
Stayed 1 night in Feb 2018

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