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Recent guest reviews

Misleading 5 stars hotel. Its true standards only worth 2 to 3 stars rating. Very old and beat up hotel.

Nice servicing staff, nice facilities and convenient location. Will stay again on the next return trip to Saigon.

I like this nice and comfortable hotel in HCM. I keep coming back to this hotel because of its staff, facilities and services. Excellent location. Check-in and check-out are very fast. Thank you.

Major renovation underway. So, it will most likely be a better place to stay in a few months.

It is not worth to stay in this hotel. I have been in this hotel 3 times since 2000, nothing updated, same old, getting worse, mold in washroom, curtain, ceiling......carpet is old and smelling. Breakfast is average, Pho soup, congee are cold, taken forever to get a cup of Vietnamese style filter coffee. Nice & Grand lobby and breatfast area to sit but it can be more personal touch when servicing that make you welcome. Staying at many different hotels so far in Asia. This one is a disappointment eventhough it can be easily improved.

Nice staffs, hotel is in rundown condition, smelly carpet in hallway. Room windows are dirty, the sound from local bar is heard in the room.

Superb location, right at the heart of the city. I will definitely recommend to my friends

Fairly nice hotel with great location! Backpackers street is very close, and we were able to enjoy almost everything in HoChiMin City.

My wife and I went there for a sight seeing trip and to attend a wedding. Stayed ten days. The hotel was outstanding for this part of the world. The staff treated us like royalty. We stayed in the Residence Deluxe rooms (upper floors) and were pleased. It is worth the extra costs as we got a great breakfast buffet and evening managers reception included. We did use the spa and pool facilities and were pleased with both. Food was very good at motel. It is noisy from the constant traffic around the hotel but we knew that and it just added to the ambiance of going to Ho Chi Min City. For those who have not been to Vietnam the prices for food, transportation, and shopping is very low compared to other parts of the world, and the hustle and bustle of the city fascinate me. Don't be afraid to wander around the city and shop or sight see. Vietnamese are friendly and fascinated with American citizens. Although we did not speak the local language we had no trouble communicating with the locals.

Very nice hotel with attentive and helpful staff. Room was very comfortable and we had time to use the beautiful pool area. Close to the night market and good coffee houses. The breakfast buffet was gigantic with an incredible array of foods.

The view from our room was beautiful. They upgraded our room from a standard to a premium.

It very nice hotel staff all nice but security at front door is very bad.

76 Le Lai Street, District 1 Ho Chi Minh City

Hotel highlights

  • Walking distance to Pham Ngu Lao Backpacker Area and Ben Thanh Market
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in District 1, New World Saigon Hotel is a short distance from popular attractions such as Ben Thanh Market and September 23 Park. This 5-star hotel has 533 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi. Centrally located in Ho Chi Minh City, the hotel is also a short walk from Bui Vien Walking Street and Takashimaya Vietnam.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:30 AM.


Rooms

New World Saigon Hotel's 533 rooms provide free bottled water, safes, and phones. Guests can expect free WiFi and 43-inch LCD TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At New World Saigon Hotel, guests enjoy features like an outdoor pool, a fitness center, and a sauna. Valet parking is VND 250000 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for VND 1292500 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and express check-out.

Room options

Residence Club Premier King Room

1 King Bed | Sleeps 3

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 3

Premier Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for New World Saigon Hotel

Everyone (11) Couples (2) Family (1)
3
Everyone

By on Jan 5, 2020

Review comment responded on Jan 6, 2020

Dear valued customer, Thank you for sharing your thought to our hotel. We appreciate your rating us and look forward to welcoming you back to the hotel. Best regards, Eddy Sarton General Manager

5
Everyone

By on Sep 15, 2019

Review comment responded on Sep 16, 2019

Dear valued customer, Thank you for excellent rating our hotel. We are happy to know that you enjoyed your stay with us and we hope to be of service you soon. Best regards, Karim Klaa Acting General Manager

2
Everyone

Misleading 5 stars hotel. Its true standards only worth 2 to 3 stars rating. Very old and beat up hotel.

By , from USA on Dec 4, 2018

Review comment responded on Dec 31, 2018

Dear Dave, Thank you for taking the time to share your experience at our Hotel and we regret that we have not been able to meet your expectations during your recent visit. We are now upgrading the physical hardware and feel optimistic that once completed will provide the hotel with a renewed image. We hope that you will consider staying with us again to witness our improvement. Best regards, David Wicker General Manager

5
Everyone

Nice servicing staff, nice facilities and convenient location. Will stay again on the next return trip to Saigon.

By on Jul 27, 2018

Review comment responded on Aug 26, 2018

Dear valued customer, Thank you for posting an excellent review. It's great to hear that you felt our hotel accommodated your expectations. We look forward to welcoming you back again in the near future. Best regards, David Wicker General Manager

5
Everyone

I like this nice and comfortable hotel in HCM. I keep coming back to this hotel because of its staff, facilities and services. Excellent location. Check-in and check-out are very fast. Thank you.

By on Jul 11, 2018

Review comment responded on Jul 13, 2018

Dear valued customer, Many thanks for your stellar review. It is very lovely to read your compliments about our hotel including staff, facilities, location and service. It would be a pleasure to welcome you back soon again. Best regards, David Wicker General Manager

3

great location

Everyone

Major renovation underway. So, it will most likely be a better place to stay in a few months.

By on Mar 25, 2018

2

low 5* hotel standard.

Everyone

It is not worth to stay in this hotel. I have been in this hotel 3 times since 2000, nothing updated, same old, getting worse, mold in washroom, curtain, ceiling......carpet is old and smelling. Breakfast is average, Pho soup, congee are cold, taken forever to get a cup of Vietnamese style filter coffee. Nice & Grand lobby and breatfast area to sit but it can be more personal touch when servicing that make you welcome. Staying at many different hotels so far in Asia. This one is a disappointment eventhough it can be easily improved.

By , from Toronto on Feb 16, 2018

3
Everyone

Nice staffs, hotel is in rundown condition, smelly carpet in hallway. Room windows are dirty, the sound from local bar is heard in the room.

By , from Tyler,TX on Dec 3, 2017

Review comment responded on Dec 15, 2017

Dear David, Thank you for your feedback regarding our hotel's staff. We are now in the process of planning for our upcoming renovation plan and take your comments on board. We hope to be of service you again. Best regards, David Wicker General Manager

4

great hotel

Everyone

Superb location, right at the heart of the city. I will definitely recommend to my friends

By , from hcmc on Jan 29, 2017

5
Everyone

Fairly nice hotel with great location! Backpackers street is very close, and we were able to enjoy almost everything in HoChiMin City.

By on Jan 3, 2017

Review comment responded on Jan 6, 2017

Dear valued customer, What a delight to see that you had a good experience with our hotel. I would like to take this opportunity to thank you for your kind remarks, especially our strategic location. We look forward to welcoming you back to Saigon soon. Best regards, David Wicker General Manager

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