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Parkhotel Hitzacker

Hotel with a full-service spa, near Old Customs House

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Photo gallery for Parkhotel Hitzacker

Breakfast, lunch, dinner served; international cuisine
Exterior
Indoor pool
Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

View in a map
Am Kurpark 3, Hitzacker, NI, 29456
  • Place, Hitzacker Castle
    ‪9 min walk‬
  • Place, Old Customs House
    ‪13 min walk‬
  • Place, Hitzacker Archaeological Centre
    ‪19 min walk‬

Room options

View all photos for Standard Single Room

Bathroom sink

Standard Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Hitzacker

Parkhotel Hitzacker places you within a mile (2 km) of popular attractions like Old Customs House and Hitzacker Archaeological Centre. This 90-room hotel welcomes guests with free breakfast and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Hitzacker Castle - 9 min walk - 0.5 miles
  • Old Customs House - 13 min walk - 0.7 miles
  • Hitzacker Archaeological Centre - 19 min walk - 1.0 mile
  • Jod Sole Spa - 31 min drive - 24.9 miles
  • Leuphana University of Lüneburg - 50 min drive - 35.9 miles

Getting around

  • Hitzacker Station - 5 min drive
  • Hamburg Airport (HAM) - 114 min drive

Restaurants

  • ‪McDonald's - ‬12 min drive
  • ‪Cafe Am Michaelshof - ‬11 min drive
  • ‪Elbterrassen - ‬6 min drive
  • ‪Rollys TruckerStop - ‬7 min drive
  • ‪Eiscafé Venezia - ‬17 min walk

About this property

Parkhotel Hitzacker

Hotel with a full-service spa, near Old Customs House
Guests staying at Parkhotel Hitzacker enjoy access to a full-service spa, an indoor pool, and a sauna. Free parking is included with your stay. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a library.
Guests can expect to find free WiFi and TVs. Bathrooms offer hair dryers and free toiletries. Free newspapers, safes, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavillon

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 460 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 12 per pet, per day
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 30.00
  • Cribs/infant beds are available for EUR 30.0 per night

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts debit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Parkhotel Hitzacker
Parkhotel Hotel Hitzacker
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hitzacker
Parkhotel Hitzacker Hotel Hitzacker

Frequently asked questions

Are free cancellation options available at Parkhotel Hitzacker?

Parkhotel Hitzacker provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What can I see around Parkhotel Hitzacker?

This hotel is located in Hitzacker, a short 10-minute walk from Hitzacker Castle and also 11 minutes on foot from Elbhöhen-Wendland Nature Park. You'll also find Elbe and Old Customs House less than a mile away.

Is parking available on site at Parkhotel Hitzacker?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Parkhotel Hitzacker?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Ayurvedic treatments, body scrubs, and mani/pedis.

Does Parkhotel Hitzacker feature a casino?

No, Parkhotel Hitzacker doesn't have a casino.

Is there an indoor pool at Parkhotel Hitzacker?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Parkhotel Hitzacker?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Parkhotel Hitzacker have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Parkhotel Hitzacker feature a restaurant that includes a breakfast menu?

Yes, Parkhotel Hitzacker serves free full breakfasts at Pavillon each morning.

Does Parkhotel Hitzacker allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Parkhotel Hitzacker for a fee of EUR 12 per pet, per day.

Are there connecting rooms at Parkhotel Hitzacker?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Parkhotel Hitzacker?

No, you won't find guestrooms with balconies at Parkhotel Hitzacker.

Parkhotel Hitzacker Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 27 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grant, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Just passing through, nice comfortably and friendly staff
Stayed 1 night in May 2018

10/10 Excellent

Bernadette, Clitheroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our stay in Hitzacker

The hotel was lovely. Friendly staff who spoke English. The restaurant was very good and a great choice for breakfast. Catered for my gluten free needs. A little out of town but that was not a problem to us. Well worth a visit.

4/10 Poor

Berit, Sweden

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Grotty old hotel with nice restaurant & location

Hotel with a nice restaurant, but apart from that this was a dump. The bed in our room was in fact a sofa bed, probably from the seventies, worn like a hammock and uncomfortable. The whole hotel is in severe need of some TLC. Most of it does not seem to have been maintained much for decades. Spa was a grotty couple of pools and a sauna (that was Clean and ok).

8/10 Good

Matthias

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Passt alles. Gutes Preis Leistungs Verhältnis.
Stayed 1 night in Jun 2025

8/10 Good

Raimund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Mar 2025

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Anja

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Das Gesamtpaket überzeugt. Der Wellnessbereich ist schön mit Pool, Whirlpool, Solarium, Sauna, Tauchbecken und Dampfbad. Es gibt zwei Ladesäulen für E-Kfz., einen Abstellraum für Fahrräder und auch sonst ist vieles zu Fuß zu erreichen. Das Zimmer war in Ordnung - in die Ecken und unter das Bett darf man nicht schauen, funktioniert aber alles. Das Essen und der gute Service und die niedlichen Zwerge haben uns schon zum 2. Mal hergelockt. War ein schönes Wochenende zu zweit.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities

Gern wieder

Sehr schöne, ruhige Lage oberhalb des Ortes. Schöner "grüner" Spazierweg durch den Kurgarten in den wunderhübschen Ort. Hotel äußerlich ein Zweckbau. Zimmer und Bad renoviert, gemütlich, angemessene Größe. Etwas harte Matratzen. Speiseräume sehr groß, zwar unterteilt, aber nicht anheimelnd. Empfehlenswert die Außenterrasse. Speisen ok. Beim Frühstück könnte schneller nachgelegt werden. Hallenbad und Sauna sind schon etwas älter, aber schön groß zum Schwimmen. Der Garten ist etwas verwildert, (gefällt uns sehr so) mit einigen Liegen, ruhig. Besonders erwähnenswert die Höflichkeit und Hilfsbereitschaft des gesamten Teams, man/frau fühlt sich umsorgt.
Stayed 4 nights in Sep 2023

8/10 Good

Stefan

Stayed 1 night in Nov 2022

8/10 Good

Karsten

Liked: Cleanliness, staff & service, amenities
Etwas in „die Jahre“ gekommenes Hotel, was sich an der Einrichtung und teilweise „bunten“ Zusammenstellung der Gestaltung ablesen lässt. Aber freundliches und aufmerksames Personal und sehr sauber! Sehr, sehr ruhige Lage, zu Fuß in die historische Altstadt ca. 10 Minuten.
Stayed 1 night in Sep 2022

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zwischenstopp in Hitzacker

Schönes ruhiges Hotel an der Elbe mit super freundlichem Personal. Essen im Hotel war auch sehr gut.
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Jan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die Einrichtung ist von einer unmodernen, lieblosen Zimmerausstattung geprägt. Die Zimmer wirken insgesamt kalt. Im Zimmer war - auch zur verabredeten Check-In-Zeit - noch ein starker Chlorgeruch wahrzunehmen. Offenkundig werden zudem die Schönheitsreparaturen (Streichen der Geländer etc) unterlassen. "Einzigartig" ist zudem die Auswahl der Bilder in den Fluren. Über Geschmack lässt sich aber nicht streiten... Das Personal war hingegen sehr freundlich, unkompliziert und verständnisvoll.
Stayed 1 night in Apr 2022

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles soweit gut. Allerdings sollte die Fernbedienung (Fernseher) gereinigt und desinfiziert sein
Stayed 1 night in Jul 2020

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...komme gerne wieder...

... Jetzt schon das 2x da gewesen, Essen und Bad wie immer top.... Wellness auch sehr sehr angenehm dort.... Hoffentlich ist Corona bald vorbei und man kann das leckere Frühstück s Buffet genießen.... Frühstück so aber auch sehr gut und lecker kein Wunsch bleibt offen...
Stayed 3 nights in Jun 2020

8/10 Good

Rita

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Waren sehr zufrieden

Stayed 3 nights in Jun 2020

10/10 Excellent

Heide

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Auf uns hat das SEHR freundliche Personal einen hervorragenden Eindruck hinterlassen. Trotz der Widrigkeiten der sog. Corona- Zeit sind alle ausgesprochen zuvorkommend bedient worden.Wir werden dieses Hotel ganz bestimmt wieder aufsuchen.
Stayed 3 nights in Jun 2020

10/10 Excellent

Folker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Julia, Niedersachsen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Insgesamt hatten wir ein sehr schönes, entspanntes und erholsames Wochenende im Parkhotel Hitzacker. Zwar ein bißchen in die Jahre gekommen, aber sauber. Auch das Schwimmbad und die Sauna genossen wir. Der einzige Grund warum wir u.U. nicht wieder kommen würden, waren die Betten. Sehr weich und seeehr durch gelegen. Nach der zweiten Nacht darin hatte ich große Rückenschmerzen und konnte kurz nach Sonnenaufgang nicht mehr schlafen, da Liegen darin nicht mehr möglich war. Schade! Auch der hohe Einstieg in die Duschkabine ist für ältere Menschen und solche die sich nicht mehr so gut bewegen können, ohne Hilfe nicht zu bewältigen. Positiv hervorzuheben ist jedoch die Auswahl am Frühstücksbuffett und das aufmerksame Personal.
Stayed 2 nights in Sep 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Positiv: ruhige Lage, gutes Frühstück, freundliches Personal Negativ: Zimmer war sehr stickig, warm (Fenster offensichtlich nicht geöffnet); Handtücher recht "dünne Lappen".
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
die BETTEN sind nicht zu empfehlen sind total durchgelegen hatte nach der Nacht die nicht erholsam war Rücken SCHMERZEN:Schade.sonst alles ok
Stayed 1 night in Mar 2019