6/10 Okay
Katie H.
Jun 18, 2025
Liked: Cleanliness
The location is truly excellent. Walk out straight to the beach, having 2 pools, being able to walk to many great restaurants and shops. It cannot be beat! We had a multi generational family and it was really great for all of us - kids, teens, adults. The overall property is nice, but you can tell the common areas get a lot of use.We had a number of issues with our unit. Most things inside were very used and in need of an update. The lights flickered in the main space and we ultimately just shut them off. There is not enough comfortable living room seating for the number of people that can sleep in the unit. It’s just 1 sofa, and 2 small chairs that aren’t very comfy. One of the toilets didn’t work, we called and they said they’d send someone and we never heard more. We didn’t want to be tied to the unit all day so just didn’t use that toilet. The listing advertises an indoor pool (huge perk on a rainy day with kids!) but it was not that at all - there was an indoor lap simulator The lights in the hallways didn’t turn on until late in the evening, long after the halls were pretty dark. The elevator was also finicky at best, and we ultimately carried many bags up and down stairs. I realize much of this is a frustration with the overall property but I feel it is important feedback for the property mgmt companies representing the units. We love Hilton head and loved this location but ultimately will not rent this unit again unless it gets a full update.
Katie H.
Stayed 4 nights in Jun 2025
