It was not clean and it had flees. We left the facility.
Gross rooms and did not feel safe at all
Staff was good under pressure, a lot was happening and the desk clerk was calm and attentive
Pool was nice. Room was mediocre at best. They didn't have any coffee
The hotel badly needs a refresh
The only complaint I have is the towel issues. Seems they had a very busy weekend and towels were being washed and we had to asked a few times for it. But overall it was good. The front desk staffs were very nice, professional, and tried their best to help as much as possible.
The room was very clean and was priced okay. They accept dogs so that was the main perk for me traveling.
This was an inexpensive safe place to stay on the island. It was close to many restaurants and shopping. Staff was very friendly and helpful. Would stay again.
Allowed an early check-in. Stay here every year but this time standard room had no refrigerator or microwave.
Dirty rooms !!! I cut my stay short i left Saturday morning
It was very clean and peaceful & pet friendly
Comfortable beds, nice sheets and decent towels. Pool was nice. Good water pressure and nice to have a mini fridge. Good location. Property could use some tlc (paint, pressure washing, minor repairs). Good last minute option for us on Hilton Head.
Nothing
The property is in need of renovations. We spent one night and transferred to a different hotel. The staff was great, they acknowledged the shortcomings and rectified them.
Horrible. The areas of the hotel were not clean. Outside trash bins were overflowing. My room was only serviced Once during my stay.
The staff was good but the room itself was terrible it wasn’t clean it had a lil odor and the room next door was in bad shape they had a dryer running all night trying to clean it up so much noise....
Red Roof Inn Hilton Head Island places you within 2 miles (3 km) of popular sights like Palmetto Dunes Club and Coligny Beach. This 111-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
31-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free local calls and desks are other standard amenities. Weekly housekeeping is available.
Guests of Red Roof Inn Hilton Head Island enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. This hotel also has an ATM.
It was not clean and it had flees. We left the facility.
Gross rooms and did not feel safe at all
Sorry you were not satisfied with your stay.
Staff was good under pressure, a lot was happening and the desk clerk was calm and attentive
Thank you for your response.
Pool was nice. Room was mediocre at best. They didn't have any coffee
We sincerely apologize for the issues you reported with the condition of your room. We are disappointed to learn that Red Roof fell short of our goals in this instance and appreciate that you have taken the time to share your concerns with us. Thank you again for bringing this to our attention. Red Roof takes pride in providing superior service, and feedback like yours helps us take steps to prevent similar problems in the future. We hope you will give us the opportunity to better serve you at Red Roof Inn the next time your travel plans require lodging.
The hotel badly needs a refresh
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HILTON HEAD ISLAND. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
The only complaint I have is the towel issues. Seems they had a very busy weekend and towels were being washed and we had to asked a few times for it. But overall it was good. The front desk staffs were very nice, professional, and tried their best to help as much as possible.
We appreciate your comments regarding your recent stay at the RED ROOF INN HILTON HEAD ISLAND. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time you come I will make sure you have all the towels you need.
The room was very clean and was priced okay. They accept dogs so that was the main perk for me traveling.
We appreciate your comments regarding your recent stay at the RED ROOF INN HILTON HEAD ISLAND. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
This was an inexpensive safe place to stay on the island. It was close to many restaurants and shopping. Staff was very friendly and helpful. Would stay again.
Sorry you were not satisfied with your stay.