Disney's Hilton Head Island Resort3.5 out of 5.0
Disney's Hilton Head Island Resort3.5 out of 5.0
Recent guest reviews
We stayed from 9/4-9/6. While everyone we encountered from housekeeping and the front desk was friendly, there was no actual follow up on any issues other than a smile and nod. When we got to our room, we laid down for a nap because we had been traveling all night. Less than 40 minutes after checking in a member of housekeeping walked in our room without knocking. After realizing we were in the room she was apologetic but didn’t leave?! She continued to proceed into our room just telling us she had to replace something in the closet. Within an hour after that, our door opens without knocking AGAIN with someone from engineering. He at least stopped in the doorway and apologized but said he had to replace our refrigerator. Since we had already been interrupted once we asked that he please come back and later and he scoffed “ok, I guess.” How we were made to feel guilty after someone entered our room twice without knocking is beyond me. At some point that day we flipped a pillow over and there was dried blood on it. When we were heading out for dinner we stopped at the desk and let them know about the people coming in our room and requested the pillow be changed. We received an “oh, that’s weird”. We came back from dinner around 10 and our pillow had not been changed so we left it on the floor for the night. On the day of check out, at11:01 AM, someone from the desk called to “make sure we’re actually checking out because check out is 11 AM and engineering needs to get to the room for maintenance.” We had to ask multiple times over 2 days to have a disgusting issue dealt with and now we are getting rushed out because all of a sudden maintenance and housekeeping timeliness is an issue? Like I said, everyone was friendly however there was no actual service follow up to back that up. We have been DVC members for 20 years and are just now starting to explore the other DVC resorts outside DW.This is our first and definitely last experience at this location. In similar fashion to the rest of our stay, we followed up with a phone call and email to the General Manager and never heard anything.
We are with the Disney Vacation club, but please know that you don't need to be members of the DVC. We went the resort for Thanksgiving as a get away from the area. We arrived, drove up to the lodge and saw a cast member wearing a white mouse glove. That set the tone. There are 2 kinds of lodging, the typical hotel with elevator service or villas, which are like little apartment, with a kitchen which have steps. We stayed in a villa and it was very comfortable. The Disney store and quick service food area are close by, There are activities going on almost all the time, even though It was Thanksgiving. We went to the necklace making and Christmas card making, plus Christmas trivia. There are outside games to play, along with a boardwalk leading to the intracoastal waterway. It was very windy day and the water was whitewashing badly but still very pretty.There is a marina in front of the property and had people who had already put up Christmas lights and inflatables. There is a beach house over at the ocean area that is serviced by a team, if you can drive or ride a bike. It is a big building with 2 eating areas, a sitting area, bathrooms, a pool and splash pad and access to the beach. It was a very nice place, the Disney cast members were very friendly and helpful. We were all amazed at how clean the place was. Although there are no costume characters there,, there is Shadow, the resort dog. It was a very special place with the typical Disney magic nd we intend to return next year.
Spent my Thanksgiving Vacation here and loved it!! So many family friendly amenities and the staff was super frienedly. Everything was just a short drive away and there were shuttles available upon request. I will be back!!
We are Disney vacation members and we stay here every two years. Great location for daytrips to Charleston, Beaufort, and Savannah. Pool House is awesome. Free shuttle. Right on the marina, where there are fantastic restaurants and shopping. Golf courses are very close and arrangements can be made at the front desk. Very quiet setting.
Our annual sibling get together was held here (thanks to the generosity of my sister who is a member) and we found everything to be just wonderful. Very friendly and knowledgeable receptionists greeted us and got us settled in our rooms--comfortable and clean. The grounds were lovely and the restaurants on site were delicious. We took advantage of the north and south tours of the island with MIKE. What an absolute treat he is. Very knowledgeable about the history of the island, etc. and just a wonderful man. Hope to see him next time around. The guys played golf and loved the condition of the courses.
This was my first experience to Hilton Head. I was traveling through and decided to use some DVC points to check out the resort. It is a very cool area. Directly in front of the hotel is a long stretch of food, bar, shopping, etc. There is a grocery store nearby and so, so many phenomenal restaurants. I did not make it to their beach area.
One of the great things about staying at a DVC property is the magical service. This was our first time to DHH and our family group of 9 loved it. Perfect place to relax. Ages ( 4, 8, 16, 16, 39, 39, 48, 49, 69).
This was our third stay here, as we are DVC members, and we fall in love more with each stay. We loved it so much that we want to make it a new family tradition and go every fall. It is so picturesque & their customer service is top-notch!! It's the perfect family getaway with kids of all ages. Whether you're looking for a quiet getaway or one full of activity, Disney's Hilton Head Island Resort is the place to visit!! Just a quick note that the villas are all up a flight of stairs, even for the first floor villas. You would need to request the main building for villas with elevator access.
You could have been staying at any three to four star resort. The only connection to Disney is in the name. Units are nearly three stories and no lifts, which is not good when you are lugging around heavy bags. As you drive to your unit in the complex there appears to be no one to help. The rooms are good and the food prices at the pool cafe are reasonable.
This was our second time back at this resort! We loved our stay so much last year that we unanimously decided to return this year!! Upon check in, “a little Disney Magic” occurred and we were upgraded from our studio room to a 2 bedroom/2 bathroom suite. Holy moly, was this a sweet upgrade!! There was a king bed in one bedroom that had its own large bathroom with a jetted tub and a separate shower. The other bedroom was the size of our studio last year and had 2 full sized beds and it’s own bathroom. There was a large kitchen/living area and a lovely patio! We were in upgrade heaven! The room was clean and fully stocked with dishes, utensils, a washer/dryer, and laundry detergent. We would book this again for our next trip!! The resort itself is packed with family friendly activities! There’s a fun schedule of events all day that changes daily! Pick and choose what you want to do to suit your needs! The property has hammocks, bocce, shuffleboard, bean bag toss, grills, a ping pong table, foosball, a large pool with a water slide, restaurant, and mercantile store on site. There is a separate private beach house on the water that also has a large pool, restaurant, pool table, ping pong table, large clean bathrooms with showers (and shampoo/conditioner). The beach towels are plentiful at both pools. There’s so much to do, no one can be bored here! All of the cast members are friendly and Hilton Head is gorgeous! We’ll be back again!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Disney's Hilton Head Island Resort places you next to Arts Center of Coastal Carolina and within a 10-minute walk of Pirate's Island Adventure Golf. This 123-room, 3.5-star resort has 3 restaurants along with conveniences like an outdoor pool and free in-room WiFi. It's on the beach and also near Singleton Beach and The Village at Wexford.
Enjoy dining at Tide Me Over, one of 3 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. Start each morning off right with cooked-to-order breakfast served for a fee.
A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a balcony, a sofa bed, and a microwave.
Disney's Hilton Head Island Resort features an outdoor pool, a children's pool, and a fitness center. Free self parking and paid valet are available, and there's also a free beach shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a spa tub, an outdoor tennis court, and free WiFi in public areas.
Reviews from Trip Advisor
91.0% of guests recommend this hotelTotal of 1080 reviews