This time the Staff was terrible, the bulding is good but the attention from the Staff NOT.
Great location, nice to move around the city and close to some stores.
Nothing was new for a hotel , and i didn't have a problem being there .
Decent for the price. Beds were good! Pool isn't open and no hot breakfast buffet, only continental because of covid. They say they are following cdc guidelines but I'm skeptical. Front desk staff didn't wear masks nor did the housekeeping staff. We wiped down our room so we felt fine.
Excellent location between Charleston and Savannah.
Close to Belfair. Check in was easy Beds were clean and comfortable
Incredibly clean, bright, welcoming, and stylishly designed!
They have a terrible room cleaning policy. They come by your room before 8 am and if you have a Do not Disturb sign, they will not clean your room. They leave a bag with a new towel and some shampoo and a note telling you to place your dirty towels and trash in the hallway. Even when we requested to have the room cleaned when we left for the day at 11 am, they did not come clean it. The clerk did not seem to care when we complained. The employees where also very loud in the hallway in the early morning hours.
I don't like paying full price for a room when there is a known issue. According to the manager, some of the bathrooms have been renovated, and others have not. We got a room that had a bathtub that was rusted, cracked and looked like a health hazard. We were not given a concession, but paid the same price as guests who had an upgraded bathtub. Unacceptable. Also, "free breakfast" should not mean low rate food. That price is factored into the cost of the room, so either charge more or have fewer selections that provide a quality meal.
How it was very off in distance great location very nice friendly staff fast check in
Needs cleaning, mold damage, maintenance issues , pool closed, elevator makes all different noises
Room looked very nice and upscale. Needed to be vacuumed better, called the front desk and they offered a different room. Just asked to send someone up to vacuum and they did within 5 mins. Beds are comfortable, bathroom was clean, lots of power outlets and the AC worked great. Housekeeping did a great job tidying up the room while we weren't there for the next night. If you need to head out the door before 6:15am like we did for MCRD Parris Island activities, the breakfast is not available, only coffee.
We enjoyed our stay at Comfort Suites. Staff were very friendly and those who worked the breakfast area we quick to service you if anything was low or depleted on the Breakfast bar.
Clean, convenient, room nice sized. Staff friendly. Hotel easily accessible.
Front desk and Breakfast staff were excellent. Housekeeping was poor. Room had stained curtains . Used towels left in room after room service done. Did not replace coffee cups and coffee. Only had room cleaned twice during 9 day stay, so may have been better on other days. But stained curtains should not have been present on check in. Bed and linen was very comfortable but couch in room wasn't very comfortable. Breakfast selections were OK but not great.
Located in Belfair, Comfort Suites Bluffton - Hilton Head Island is 2.7 mi (4.3 km) from Tanger Outlets Hilton Head. This 78-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's connected to a shopping center in central Bluffton, and a short drive from Crescent Pointe Golf Club and Rose Hill Golf Club.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 78 soundproofed accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Comfort Suites Bluffton - Hilton Head Island features a gym, free WiFi in public areas, and a meeting room. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
This time the Staff was terrible, the bulding is good but the attention from the Staff NOT.
Thank you for your response.
Great location, nice to move around the city and close to some stores.
Thank you for your feedback. We hope to see you again soon.
Nothing was new for a hotel , and i didn't have a problem being there .
Thank you for your feedback.
Decent for the price. Beds were good! Pool isn't open and no hot breakfast buffet, only continental because of covid. They say they are following cdc guidelines but I'm skeptical. Front desk staff didn't wear masks nor did the housekeeping staff. We wiped down our room so we felt fine.
Thank you for your feedback. Due to covid we are following state guidelines which have made our pool and fitness room closed till further notice. We do apologize about the inconvenience and hope to see you again.
Thank you so much for taking the time to share your feedback with us. We appreciate your business and look forward to seeing you again soon!
Excellent location between Charleston and Savannah.
Thank you staying at the Comfort Suites Hilton Head Island Area in Bluffton, SC. We are glad that you enjoyed the midway stop between Charleston and Savannah. We look forward to having you on your next visit in the area.
Close to Belfair. Check in was easy Beds were clean and comfortable
Nothing delights us more than hearing from happy guests! Our clean and cozy accommodations are the foundation of every exceptional visit, and it thrills us that we exceeded your expectations. Please, spend time at Comfort Suites Hilton Head Island again the next time you're in the area!
Thank you for choosing Comfort Suites Hilton Head Island Area! We hope you'll give us a chance to earn that last star the next time you're in town. Best wishes!
Thank you for your review. We apologize for any inconvenience while staying with us. We hope you will give us another shot to show that our staff is great. Again, thank you.