4/10 Malo
Karen S., Gallatin
4 abr. 2025
The stay that never happened
I never actually stayed there. I'm not sure why or how this owner could rate me. My mother had a life threatening medical emergency and we had to leave immediately to say our goodbyes. When I told the host our situation, he just told me "not to worry about this, and that he understood". What he didn't tell me was that there would be no refund or even a partial refund. I continued to receive automated notifications during the days we were scheduled to be there, which he told me to ignore and that he knew we weren't there. I would have rather him just letting me know up front, so that I wouldn't be surprised later. I'm rating my overall experience as 2 stars. I didn't stay there, so I can't say anything negative about cleanliness or location or anything else. It looks like a nice place, wish we could have stayed there and not had to deal with all we did.
Karen S.
Se hospedó 3 noches en marzo de 2025