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Sure Hotel by Best Western Hilden-Duesseldorf

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Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

A spacious restaurant with high ceilings, a central bar area, and multiple seating options including booths and tables.
A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a minibar.
A modern bar area with a wooden bar counter, bar stools, and a variety of bottles and glasses on shelves.
A modern hotel lobby with a reception desk, seating area, and a large abstract painting on the wall.
A multi-story hotel with a prominent sign, a well-lit street, and a clear road layout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Schwanenstr. 27, Hilden, NW, 40721
  • Place, Hildorado
    ‪16 min walk‬
  • Place, Cologne Cathedral
    ‪36 min drive‬
  • Place, Messe Düsseldorf
    ‪39 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪35 min drive‬

Room options

View all photos for Business Room, 1 Twin Bed

A door with a sign promoting a green cleaning initiative.

Business Room, 1 Twin Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Business Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a minibar.

Business Room, 1 Double Bed

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed

A bottle of Plaza Signature Extra Trocken champagne in a decorative holder, with two empty champagne flutes beside it, set on a table in a hotel room.

Junior Suite, 1 Double Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Multiple Beds

A hotel room with a bed, two armchairs, a small table with a bottle and glasses, and curtains with a floral pattern.

Junior Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a desk with a chair, a TV, and a wardrobe.

Standard Room, Multiple Beds

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A door with a sign promoting a green cleaning initiative.

Standard Room, 1 Twin Bed

  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a chair, a small table with a fruit bowl, and a nightstand with a vase of flowers.

Standard Room, 1 Double Bed

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, 1 Twin Bed (Quiet Location)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Comfort Room, 1 Twin Bed (Quiet Location)

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

A hotel room with a double bed, two bedside tables, a nightstand, a chair, and a desk with a computer.

Comfort Room, 1 Double Bed (Quiet Location)

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room Business

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Double Room Business

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE BUSINESS

  • Sleeps 4
  • Free WiFi

View all photos for 1 Double Bed, Business Room, Safe, Mini Bar, Free W-Lan, Coffee Maker, Air-Conditioned

A hotel room with a large bed, a desk with a laptop, a chair, a TV, and a minibar.

1 Double Bed, Business Room, Safe, Mini Bar, Free W-Lan, Coffee Maker, Air-Conditioned

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Hilden

Sure Hotel by Best Western Hilden-Duesseldorf is located 2.9 mi (4.7 km) from Benrath Palace and within a 10-minute drive of Rhine. This 93-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hildorado - 16 min walk - 0.9 miles
  • Konigsallee - 29 min drive - 15.2 miles
  • LANXESS Arena - 32 min drive - 23.1 miles
  • Cologne Cathedral - 36 min drive - 25.0 miles
  • Messe Düsseldorf - 39 min drive - 23.5 miles

Getting around

  • Düsseldorf-Benrath Station - 6 min drive
  • Hilden Süd S-Bahn - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪Feingusti By Casaluci`s - ‬5 min walk
  • ‪Röstzeit - ‬3 min walk
  • ‪Olive - ‬2 min walk
  • ‪Woyton - ‬7 min walk
  • ‪Pizza Mario's - ‬4 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Guests of Sure Hotel by Best Western Hilden-Duesseldorf enjoy free WiFi in public areas, a business center, and express check-in. Self parking is available for EUR 15.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a vending machine.
Guests can expect to find LED TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and desks. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 15 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in room
  • Elevator (31 inch wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for EUR 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Uncovered self parking fee: EUR 15.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Frequently asked questions

What's there to see around Sure Hotel by Best Western Hilden-Duesseldorf?

This hotel is located in Hilden, close to Benrath Palace, Classic Remise Duesseldorf, and Mitsubishi Electric Hall. Rhine is also within a driving distance of 3.8 mi.

How much does it cost to stay at Sure Hotel by Best Western Hilden-Duesseldorf?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Hilden-Duesseldorf on Sep 7, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Sure Hotel by Best Western Hilden-Duesseldorf?

Yes, uncovered parking is offered for EUR 15 per night. Though parking is limited parking, an electric car charging station is also available.

Does Sure Hotel by Best Western Hilden-Duesseldorf have a casino?

No, Sure Hotel by Best Western Hilden-Duesseldorf doesn't have a casino.

Is there an indoor pool at Sure Hotel by Best Western Hilden-Duesseldorf?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sure Hotel by Best Western Hilden-Duesseldorf?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a courtyard view and a minibar.

Does Sure Hotel by Best Western Hilden-Duesseldorf have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sure Hotel by Best Western Hilden-Duesseldorf have a restaurant that serves breakfast?

Yes, Sure Hotel by Best Western Hilden-Duesseldorf serves buffet breakfast for a surcharge each morning at Amber's Restaurant.

Does Sure Hotel by Best Western Hilden-Duesseldorf allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sure Hotel by Best Western Hilden-Duesseldorf for a fee of EUR 20.00 per pet, per night. The property also provides food and water bowls.

Does Sure Hotel by Best Western Hilden-Duesseldorf have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Sure Hotel by Best Western Hilden-Duesseldorf?

The closest major airport to Sure Hotel by Best Western Hilden-Duesseldorf is Düsseldorf Intl. Airport (DUS), which is 18.3 mi away (31 minutes by car). Another top airport is Düsseldorf (MGL-Düsseldorf - Mönchengladbach), which is located 29.7 mi away (43-minute drive).

Are there rooms with balconies at Sure Hotel by Best Western Hilden-Duesseldorf?

No, there aren't any guestrooms with balconies at Sure Hotel by Best Western Hilden-Duesseldorf.

Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 187 reviews
Rating 8 - Good. 81 out of 187 reviews
Rating 6 - Okay. 35 out of 187 reviews
Rating 4 - Poor. 4 out of 187 reviews
Rating 2 - Terrible. 5 out of 187 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, staff friendly, large breakfast buffet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Emiliano

Liked: Cleanliness, staff & service, amenities
Good services, old rooms, nice restaurant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Nice hotel, use it frequently when on business in the area. clean, decent breakfast, whats more to ask!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really good hotel. Pretty clean and in nice area. Beds were good and staff were friendly.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Mert

Disliked: Staff & service
Good location, cold people
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Central part of town was an easy walk.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Annie

That hotel needs a make over. The front desk is the only area they renovated after the storm. The rooms and bathrooms need a well needed refresh with everything. Location is great I’ve been staying there for 14 years at least once a month in the last 2 years.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, property conditions & facilities
I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service
We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Yasin Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goood
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

John

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Annie

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Nicolaj

Liked: Cleanliness, property conditions & facilities, room comfort

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Nettes Personal, tolle Lobby und Restaurant, Zimmer älter aber sehr gepflegt, sehr gutes Preis-Leistungs-Verhältnis.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Florian

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sauber und Einrichtung in der Lobby und Frühstücksbereich. Nette Mitarbeiter.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service
Quarto limpo! Funcionários atenciosos! Pequeno almoço muito bom! Localização mesmo no centro de Hilden!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lars-Åke

Liked: Cleanliness, staff & service, amenities
Mysigt rum och hotell ., jättebra frukost!!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Horst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles wunderbar
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Myung Hee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
유럽 여행중 주차 고민 없이 젤 편하게 체크인 한 곳 호탤도 깨끗하고 작원이 친절했다 강추!!!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren sehr zufrieden.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Alexandra

Liked: Staff & service
Das Frühstück war ausreichend und gut. Die Betten waren sehr bequem.
Stayed 1 night in Apr 2025

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