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Comfort Inn Franklin

2.5 out of 5.0
Overview Reviews Amenities & Policies
313 Cunningham Rd, Franklin, NC
1-844-663-2269
3.6
out of 5
Average Guest Review
See all 11 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Couples

Recent guest reviews

Overall disappointed with hotel. Bed was not that comfortable and the noise from above and surrounding rooms made it hard to sleep even with earplugs. Free breakfast was very disappointing with lukewarm coffee and little food selection. Biggest problem was that we were told we would be given a military discount but then didn’t bc the room rate already had a code attached to it. I would have been fine with that if I was told up front about it. However, the lady that checked us in said she would take care of it and never did. I would NOT recommend staying here.

Comfy bed! Friendly staff. Only complaint was laundry machine broken so couldn’t wash clothes.

Hotel smelled as if it had been flooded or underwater at some point. Not to sure what had happen but the smell was absolutely terrible and made it almost impossible to sleep.

We booked this hotel because we were going to see a concert at the Auditorium a few miles away. That was a great convenience, first of all! Then we considered the pool for our oldest son who is training for high school swim season. It was cool & morning time but no worries because it is warm & indoors! Also we considered the breakfast they offer with your stay! Waffles (2) flavors that you pour into the iron and make, biscuits, toast, eggs, sausage, cereals, yogurts, fruit & bagels. The room was clean and the beds were very comfortable & clean! The pillows (nice nice). The bathroom was also clean, large and has toiletries in it. Possibly we had a remodeled room downstairs? If we are back for another show, we are staying with them again!

Very friendly staff, clean rooms, comfortable beds, good breakfast choices, and convenient to walk to store or restaurants. Definitely eat at Willeys BBQ next door!!

It was average. There was a guest eating breakfast with no shoes on. The room was so hot we had to leave the air conditioner on the entire time. The indoor heated pool had been drained, but not mentioned when booking. This was the main reason we chose this hotel. Our window view was blocked by a portion of the hotel's roof extension.

The breakfast staff were very friendly and helpful. Did not have a need to rely on other staff which means that there were no problems.

It was ok. The staff were nice. It was clean. Pool was ok. Fitness room had cheap equipment in it but they worked. TV was missing in fitness room. The only issue we had was when they cleaned our room the first morning and we came back from a race and my husband needed a shower they did not have clean towels yet for our room. One would think that you would have at least 2 sets of towels per max # of guests per room for each room so while one was in the wash the other could be in the room.

Generally the hotel was clean and the staff friendly. The overhead light was out in the business office i.e. small room off the lobby with a chair and computer. The staff did not even offer to plug in a lamp to set on the "desk" so I could see the keyboard while using the compuer. Staff members saw that I had a small flashlight between my teeth so I could type. The breakfast staffer were very nice and friendly. They kept the room clean and food replenished.

Cunningham Rd Franklin NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Comfort Inn Franklin places you within 3 miles (5 km) of popular attractions like Scottish Tartans Musuem and Franklin Gem and Mineral Museum. This 60-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served each morning from 6 AM to 10 AM.


Rooms

All 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and satellite TV. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Comfort Inn Franklin features free WiFi in public areas, conference space, and a business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4
$84* Per night/room Jan 27 - Jan 28

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Franklin

Everyone (7) Couples (3) Other (1)
4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for choosing Comfort Inn your home in the mountains!!!

5
Everyone

By on Apr 16, 2019

Review comment responded on Jun 3, 2019

Thank you for choosing Comfort Inn your home in the mountains!!!

2
Everyone

Overall disappointed with hotel. Bed was not that comfortable and the noise from above and surrounding rooms made it hard to sleep even with earplugs. Free breakfast was very disappointing with lukewarm coffee and little food selection. Biggest problem was that we were told we would be given a military discount but then didn’t bc the room rate already had a code attached to it. I would have been fine with that if I was told up front about it. However, the lady that checked us in said she would take care of it and never did. I would NOT recommend staying here.

By on Nov 12, 2018

5
Everyone

Comfy bed! Friendly staff. Only complaint was laundry machine broken so couldn’t wash clothes.

By on Oct 1, 2018

3

hotel was nice but had horrible smell of wet carpe

Everyone

Hotel smelled as if it had been flooded or underwater at some point. Not to sure what had happen but the smell was absolutely terrible and made it almost impossible to sleep.

By , from CO on Jul 7, 2018

4

convenient @ the comfort :)

Everyone

We booked this hotel because we were going to see a concert at the Auditorium a few miles away. That was a great convenience, first of all! Then we considered the pool for our oldest son who is training for high school swim season. It was cool & morning time but no worries because it is warm & indoors! Also we considered the breakfast they offer with your stay! Waffles (2) flavors that you pour into the iron and make, biscuits, toast, eggs, sausage, cereals, yogurts, fruit & bagels. The room was clean and the beds were very comfortable & clean! The pillows (nice nice). The bathroom was also clean, large and has toiletries in it. Possibly we had a remodeled room downstairs? If we are back for another show, we are staying with them again!

By , from georgia on Sep 3, 2017

5

clean, friendly staff, affordable, and convenience

Everyone

Very friendly staff, clean rooms, comfortable beds, good breakfast choices, and convenient to walk to store or restaurants. Definitely eat at Willeys BBQ next door!!

By , from TN on Aug 30, 2016

2

no swimming for me!

Couples

It was average. There was a guest eating breakfast with no shoes on. The room was so hot we had to leave the air conditioner on the entire time. The indoor heated pool had been drained, but not mentioned when booking. This was the main reason we chose this hotel. Our window view was blocked by a portion of the hotel's roof extension.

By on Dec 17, 2012

3

very friendly, would stay again

Couples

The breakfast staff were very friendly and helpful. Did not have a need to rely on other staff which means that there were no problems.

By on Jun 21, 2011

3

not bad

Couples

It was ok. The staff were nice. It was clean. Pool was ok. Fitness room had cheap equipment in it but they worked. TV was missing in fitness room. The only issue we had was when they cleaned our room the first morning and we came back from a race and my husband needed a shower they did not have clean towels yet for our room. One would think that you would have at least 2 sets of towels per max # of guests per room for each room so while one was in the wash the other could be in the room.

By on May 22, 2011

Comfort Inn Franklin

313 Cunningham Rd, Franklin, NC 28734
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