Comfort Inn Franklin2.5 out of 5.0
This hotel is most popular for:
Recent guest reviews
We booked this hotel because we were going to see a concert at the Auditorium a few miles away. That was a great convenience, first of all! Then we considered the pool for our oldest son who is training for high school swim season. It was cool & morning time but no worries because it is warm & indoors! Also we considered the breakfast they offer with your stay! Waffles (2) flavors that you pour into the iron and make, biscuits, toast, eggs, sausage, cereals, yogurts, fruit & bagels. The room was clean and the beds were very comfortable & clean! The pillows (nice nice). The bathroom was also clean, large and has toiletries in it. Possibly we had a remodeled room downstairs? If we are back for another show, we are staying with them again!
Very friendly staff, clean rooms, comfortable beds, good breakfast choices, and convenient to walk to store or restaurants. Definitely eat at Willeys BBQ next door!!
It was average. There was a guest eating breakfast with no shoes on. The room was so hot we had to leave the air conditioner on the entire time. The indoor heated pool had been drained, but not mentioned when booking. This was the main reason we chose this hotel. Our window view was blocked by a portion of the hotel's roof extension.
The breakfast staff were very friendly and helpful. Did not have a need to rely on other staff which means that there were no problems.
It was ok. The staff were nice. It was clean. Pool was ok. Fitness room had cheap equipment in it but they worked. TV was missing in fitness room. The only issue we had was when they cleaned our room the first morning and we came back from a race and my husband needed a shower they did not have clean towels yet for our room. One would think that you would have at least 2 sets of towels per max # of guests per room for each room so while one was in the wash the other could be in the room.
Generally the hotel was clean and the staff friendly. The overhead light was out in the business office i.e. small room off the lobby with a chair and computer. The staff did not even offer to plug in a lamp to set on the "desk" so I could see the keyboard while using the compuer. Staff members saw that I had a small flashlight between my teeth so I could type. The breakfast staffer were very nice and friendly. They kept the room clean and food replenished.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 231 reviews