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Recent guest reviews

Such lovely people working! They did a great job getting us quickly in and out.

The accommodations were great. The room was large, including the bathroom. The only thing I would change was the breakfast. When staying at other Comfort Inns, the breakfast offered a better selection. This one was due to COVID

Overall disappointed with hotel. Bed was not that comfortable and the noise from above and surrounding rooms made it hard to sleep even with earplugs. Free breakfast was very disappointing with lukewarm coffee and little food selection. Biggest problem was that we were told we would be given a military discount but then didn’t bc the room rate already had a code attached to it. I would have been fine with that if I was told up front about it. However, the lady that checked us in said she would take care of it and never did. I would NOT recommend staying here.

Comfy bed! Friendly staff. Only complaint was laundry machine broken so couldn’t wash clothes.

Hotel smelled as if it had been flooded or underwater at some point. Not to sure what had happen but the smell was absolutely terrible and made it almost impossible to sleep.

We booked this hotel because we were going to see a concert at the Auditorium a few miles away. That was a great convenience, first of all! Then we considered the pool for our oldest son who is training for high school swim season. It was cool & morning time but no worries because it is warm & indoors! Also we considered the breakfast they offer with your stay! Waffles (2) flavors that you pour into the iron and make, biscuits, toast, eggs, sausage, cereals, yogurts, fruit & bagels. The room was clean and the beds were very comfortable & clean! The pillows (nice nice). The bathroom was also clean, large and has toiletries in it. Possibly we had a remodeled room downstairs? If we are back for another show, we are staying with them again!

Very friendly staff, clean rooms, comfortable beds, good breakfast choices, and convenient to walk to store or restaurants. Definitely eat at Willeys BBQ next door!!

It was average. There was a guest eating breakfast with no shoes on. The room was so hot we had to leave the air conditioner on the entire time. The indoor heated pool had been drained, but not mentioned when booking. This was the main reason we chose this hotel. Our window view was blocked by a portion of the hotel's roof extension.

The breakfast staff were very friendly and helpful. Did not have a need to rely on other staff which means that there were no problems.

It was ok. The staff were nice. It was clean. Pool was ok. Fitness room had cheap equipment in it but they worked. TV was missing in fitness room. The only issue we had was when they cleaned our room the first morning and we came back from a race and my husband needed a shower they did not have clean towels yet for our room. One would think that you would have at least 2 sets of towels per max # of guests per room for each room so while one was in the wash the other could be in the room.

Generally the hotel was clean and the staff friendly. The overhead light was out in the business office i.e. small room off the lobby with a chair and computer. The staff did not even offer to plug in a lamp to set on the "desk" so I could see the keyboard while using the compuer. Staff members saw that I had a small flashlight between my teeth so I could type. The breakfast staffer were very nice and friendly. They kept the room clean and food replenished.

Cunningham Rd Franklin NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Comfort Inn Franklin places you within 3 miles (5 km) of popular attractions like Scottish Tartans Musuem and Franklin Gem and Mineral Museum. This 60-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6 AM to 10 AM.


Rooms

All 60 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Comfort Inn Franklin enjoy a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn Franklin

Everyone (11) Couples (3) Family (1) Other (1)
5
Family

Such lovely people working! They did a great job getting us quickly in and out.

By on Apr 10, 2021

4
Everyone

By on Mar 29, 2021

5
Everyone

By on Oct 2, 2020

5
Everyone

By on Aug 4, 2020

5
Everyone

The accommodations were great. The room was large, including the bathroom. The only thing I would change was the breakfast. When staying at other Comfort Inns, the breakfast offered a better selection. This one was due to COVID

By , from Shelby, NC on Jun 25, 2020

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for choosing Comfort Inn your home in the mountains!!!

5
Everyone

By on Apr 16, 2019

Review comment responded on Jun 3, 2019

Thank you for choosing Comfort Inn your home in the mountains!!!

2
Everyone

Overall disappointed with hotel. Bed was not that comfortable and the noise from above and surrounding rooms made it hard to sleep even with earplugs. Free breakfast was very disappointing with lukewarm coffee and little food selection. Biggest problem was that we were told we would be given a military discount but then didn’t bc the room rate already had a code attached to it. I would have been fine with that if I was told up front about it. However, the lady that checked us in said she would take care of it and never did. I would NOT recommend staying here.

By on Nov 12, 2018

5
Everyone

Comfy bed! Friendly staff. Only complaint was laundry machine broken so couldn’t wash clothes.

By on Oct 1, 2018

3

hotel was nice but had horrible smell of wet carpe

Everyone

Hotel smelled as if it had been flooded or underwater at some point. Not to sure what had happen but the smell was absolutely terrible and made it almost impossible to sleep.

By , from CO on Jul 7, 2018

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