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Comfort Inn Franklin

2.5 out of 5.0

Recent guest reviews

The room was clean and comfortable and the breakfast was good. We were visiting friends who live in the area and its location was great for exploring the area around Franklin. The staff were friendly and accommodating. We would definitely stay here again.

Over the years I have stayed at this location on numerous occasions and would have given them an average rating - a little pricey for the quality of the room. This time they overcharged on the bill and while agreeing to correct it have repeatedly failed to do so. While the overcharge was minimal, if they are doing it to every customer, and it appears they are doing so, it speaks to me of deception and dishonesty. When visiting family or doing business in the Franklin area in the future, I do not plan on using this motel.

This hotel was very nice. It was clean and comfortable. The only complaint is there is no restaurant or shop in the hotel. The room has a microwave but if you can't get food what are you microwaving, and no supermarket nearby.

We stayed at this Comfort Inn for the solar eclipse, and were pleasantly surprised as neither of us had utilized a Comfort Inn previously (we prefer Hilton). The front desk and other staff were very friendly and welcoming. The room was well appointed and clean. A microwave and fridge were available in the room and the bed was quite comfortable. Breakfast was fairly standard, with a few hot items, breads, cereals, and such. The location is excellent, there are several restaurants within walking distance as well as a grocery store. Waterfalls, hiking, downtown Franklin, and many fun touristy things are just a short drive away. Would stay again!

I think when they realized they were going to be in the path of totality they decided to jack up the rates. Ok stay. Room A/C was loud, front desk less than friendly. Breakfast area was dark and cramped. Probably won't return.

This hotel was great. The location was conviently located, clean, and the staff friendly and helpful. Breakfast staff was super friendly. A little pricey but it was eclipse weekend and our rates were secured more than 8 months in advance. Other guests were charged unfairly in our view.

Between the day time and night time staff everyone was so kind and helpful. My husband arrived at the hotel earlier than I did and they allowed him a really early check in, so he didn't have to wait around. Also, I am having a really hard pregnancy and my husband had a class until noon and they also allowed me to do a late check out.

DO NOT STAY HERE!!! RIP OFF!!! The front desk quoted me $136 for one night and when I checked out the next day I was charged $275 for two nights. They refuse to show me the receipt I signed quoting the price of $136 because they know their employee will be caught in a lie!

Room was clean, spacious and the carpet felt very clean (the carpet is a very big thing with me). Was not real impressed with the pool area. An indoor pool but the windows were all open and had no screens had several large flying visitors while we were in the pool. Yuck.

Went to Franklin NC to see the Beach Boys with a group of people, and stayed at the Comfort Inn. The check-in was fast and easy. The staff were very friendly,and helpful.The lobby, rooms and out side looked clean and well cared for. The beds were comfortable,bath room very clean. Check-out was quick. Would stay here again.

313 Cunningham Rd Franklin NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Casino

Comfort Inn Franklin places you within 3 miles (5 km) of popular attractions like Scottish Tartans Musuem and Franklin Gem and Mineral Museum. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, a casino, and an indoor pool. It's in central Franklin and also close to Smoky Mountain Center for the Performing Arts.


Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 10 AM.


All of Comfort Inn Franklin's 60 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and satellite TV. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also available.

Property features

Comfort Inn Franklin features a casino, a nightclub, and an indoor pool. If you decide to drive, there's free parking. Multilingual staff is on hand to answer questions. Additional amenities include a fitness center, free WiFi in public areas, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 233 reviews