Days Inn High Prairie3.0 out of 5.0
Recent guest reviews
Toilet ran all night. Room heater noisy. Staff was very friendly etc. Restaurant was good food and value and open late.
Smoking room - brutal. I didn't know you could even still smoke in a hotel. I don't care about the smell, though it's not overly pleasant, but it seems like a HUGE fire risk. Won't stay here again.
On Friday June 30, 2017 at about 10:00pm my friend and I decided to get a room for a couple nights after traveling for over 8 hours. We have stayed here before and enjoyed our previous stay, not this time. upon walking in the women behind the desk did not stand up and greeted us with what do you need, my friend stated that we would like a room for 2 nights, only at that point did this women stand up and looked very annoyed. She should have been happy to see new faces seeing the parking lot was quite empty. She then announced our room number aloud as she handed our keys to us, and pointed to the elevator. The elevator was so disgusting, dirty & smelly. The room at check is was not bad a few little detail checks, a few hairs on the bathroom floor, the carpet could have been vacuumed a bit better and the air unit did not work. At breakfast on both mornings, nothing was filled, and the same women was working, however was nowhere to be found to ask for things to be filled. after the second night we checked out and went camping for a night with family, we then retuned the following morning to check back in, the young man was very pleasant and made us feel welcome, we checked in around 8:00am, had a shower and was off for the day, upon returning to our room we noticed that the towels that we used along with the bathmat were missing and not replaced, I found it funny why they would clean a clean room, again the same areas as the first room needed more attention. I went down to the desk to get more towels, the same women was working again, she noticed me walking to the desk but she was busy having a smoke outside and I stood at the desk for over 5 minutes. When she did com it I was greeted with What do you need!, I said that our towels were removed from our room but not replaced, she said well they did not get the laundry done so not sure if there were any to give me. I said then take some out of an empty room. I waited for another 5 minutes and then went back to my room. Breakfast the next 2 mornings was better, the young man who checked us in the second time was working and everything was filled and clean. This hotel needs to train there staff on how to act in this industry, and what is expected of them. We will never be back and we will advise everyone we know that is traveling. One final note, the showers are equipped with curved shower rods to keep the curtain away from your body, these are not installed correctly, they are set too far into the tub it actually makes the tub smaller.
This hotel is very much what you would expect for small town Alberta. However, the price charged ($139.00) was ridiculous for a single queen room here. It was comparable to a motel where the most I'd pay is $99 a night. It is basic, but clean. There appeared to be no way to regulate the temperature except for the giant AC/Heat unit by the window. The fan in my unit (217) made loud, sporadic noises and high pitched whirling noises. Needless to say I couldn't sleep with it on and turned it off which resulted in a stiffling hot room. Not too magical. The internet speed was horrific and I could not respond to basic email on my work computer due to how long it took to process.
Low end property with poor to non-existant Internet. Competitive property nearby (Peavine Inn) is much better.
This hotel needs a facelift. Just looks tried and old. But clean. They really need to update the table and lighting for working. It was like what you expect at a cheap motel. Internet is monitored for use. I work a lot, logging into the computer at our office. In no time it slowed down to next to nothing. Very frustrating. The check-in staff needs to be more informative. I had not stayed here for many years. I had to ask all the questions about breakfast, etc.
Waited in the lounge for someone to take my order for 20 mins.bad service,good food heater in the hallway is blowing hot air and very loud. Hard time sleeping
Rooms were ok, Breakfast was omelet in the refrigerator reheated in the microwave. Two of the three room lights did not work. WiFi was horrible, I thought I was using dial-up. It took 20 minuets to upload a 5 page word document.
We booked several rooms as part of a group booking. Emailed confirmations were received. Hotel then cancelled our bookings without even notifying us. Worse than being forced to scramble and find rooms an hour away for a group of 15 was the lack of acknowledgement and professionalism by hotel management. It appeared that for them cancelling confirmed reservations without even notifying us was an acceptable practice.
Not a bad hotel. Staff are friendly. Hotel is dated, but clean. My biggest issue is the lighting in the room. Very dark, too dark to work at the desk, way too dark to read in bed. Other than that, this hotel is not a bad place to spend the night.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 112 reviews