Quality Inn & Suites

2.5 star property
Eco-certified hotel with free breakfast connected to the convention center in High Level

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, desk, iron/ironing board, WiFi
Bar (on property)
Vending machine
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
9704 97 St, High Level, AB, T0H1Z0
  • Mackenzie Crossroads Museum and Visitors Centre
    ‪17 min walk‬
  • High Level Sports Complex
    ‪17 min walk‬
  • High Level Community Park
    ‪4 min drive‬
  • High Level, AB (YOJ)
    ‪10 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Queen Suite Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

High Level

Within a short walk of High Level Outdoor Ice Rink, Quality Inn & Suites is within a mile (2 km) of Mackenzie Crossroads Museum and Visitors Centre. This 66-room hotel has conveniences like free breakfast, free self parking, and a gym. Located centrally in High Level, it's connected to the convention center and also close to High Level Sports Complex and R.E. Walter Memorial Aquatic Centre.

What's nearby

  • High Level Outdoor Ice Rink - 12 min walk - 0.7 miles
  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk - 0.9 miles
  • High Level Sports Complex - 17 min walk - 0.9 miles
  • High Level Community Park - 4 min drive - 2.1 miles
  • Fox Haven Golf Course - 4 min drive - 2.3 miles

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬9 min walk
  • ‪Subway - ‬18 min walk
  • ‪Boston Pizza - ‬3 min drive
  • ‪Matt's Pizza 2014 Ltd - ‬11 min walk
  • ‪Pizza Hut - ‬18 min walk

About this property

Quality Inn & Suites

Eco-certified hotel with free breakfast connected to the convention center in High Level
Guests of Quality Inn & Suites have access to a nightclub, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, dining areas, and sitting areas are also standard.
Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Nightclub

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
  • 2 total (40 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Frequently asked questions

Is a free cancellation option available at Quality Inn & Suites?

Quality Inn & Suites provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites?

As of May 2, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on May 12, 2025 start from $120.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Quality Inn & Suites?

This hotel is located in High Level, a short 17-minute walk from Mackenzie Crossroads Museum and Visitors Centre and also 17 minutes on foot from High Level Sports Complex. You'll also find High Level Outdoor Ice Rink and R.E. Walter Memorial Aquatic Centre less than a mile away.

Is parking available on site at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Quality Inn & Suites have a casino?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Inn & Suites?

There are many amenities for couples at this hotel, including a fireplace as well as a bar and a restaurant.

Does Quality Inn & Suites have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Yes, Quality Inn & Suites serves free continental breakfast at Stardust Steakhouse.

Will Quality Inn & Suites allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn & Suites for a fee of CAD 20 per pet, per night. A deposit of CAD 100 per stay is collected.

Does Quality Inn & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is High Level, AB (YOJ), which is 7.6 mi away (10 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 82 out of 222 reviews
Rating 8 - Good. 75 out of 222 reviews
Rating 6 - Okay. 35 out of 222 reviews
Rating 4 - Poor. 18 out of 222 reviews
Rating 2 - Terrible. 12 out of 222 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
My regular stay in High Level. Has all I require for an overnight stay. Enjoyed a really good meal in the restaurant. The room was cosy with fireplace for heat! Young lady that welcomed us at the check-in counter was very pleasant and helpful. Highly recommended.
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Stayed 4 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and quiet. The check in was fast and courteous. The restaurant in the motel has great food especially the pizza and ribs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Bradley D.

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay while on the road, restaurant is fantastic. Eat the pizza
Stayed 1 night in Sep 2024

6/10 Okay

Brandi

Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property and we loved the very friendly staff at the front desk and the engaging server at the restaurant. The food was excellent in the resto as well. The room was well appointed with a gas fireplace, which would be quite cheery during a winter or late fall stay. We would definitely stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Kyle

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Shower has a mind of its own. Little to no service. And creepy people wandering around
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and most pleasant hotel experience me and my family had. Best breakfast includes by far! Great staff! Hospitality at its best! Clean and quiet rooms, double entrance. Fireplace, AC, shower is awesome! Quality Inn rocks!
Stayed 1 night in Oct 2024

8/10 Good

Randal

Liked: Cleanliness
High Level hotels are comparatively high priced considering the age of condition of the facility
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenna, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Norman

Traveled with partner
Liked: Staff & service
Room was relatively clean, although the air conditioner was very dirty and unbelievably noisy when it kicked into operation, had to turn it off for the night as it was to loud to get a proper sleep. The thermostat was hooked up backwards, lowering the thermostat increased the heating and raising the thermostat decreased the heating to the room, very easy fix, just change the wires on the thermostat to get it to working properly. Other customers leaving at 5am very noisy slamming doors. Breakfast was very good with a good assortment of eggs, sausage, hash browns, toast, cereal, and juices. Check in and check out staff very friendly and knowledgeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dwayne, Yellowknife

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Audrey

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not the cleanest Carpet in room disgusting
Stayed 1 night in Jul 2024

4/10 Poor

Denise

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an old musty smell and the air freshener was smelly. Black beetles coming from the drain in the bathroom. Room furniture was filthy needed to be steam cleaned. Just an old building with a coat of fresh paint. Mirror had fingerprints. Staff were friendly and helpful Would never stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Norman

Business traveler
This is my regular stop for an overnight stay. Personnel is friendly and helpful.I like the individual fire places in the cold months. Sometimes loud road noise is a disadvantage to staying there. All in all a decent place to stay.
Stayed 1 night in Jun 2024

4/10 Poor

Rajyashri

See above
Stayed 1 night in Jun 2024