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Ramada Encore by Wyndham Whale Cove

4.0 star property
Suburban hotel with an outdoor pool and a restaurant

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Photo gallery for Ramada Encore by Wyndham Whale Cove

Outdoor spa tub
View from room
Apartment, 3 Bedrooms | Living area | LED TV, DVD player
Apartment, 3 Bedrooms | Individually decorated, individually furnished, desk, blackout drapes
LED TV, DVD player

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Hot Tub
  • Kitchen
  • Laundry

Explore the area

Map
68 Pulgul Street, Urangan, QLD, 4655
  • Great Sandy Straits Marina
    ‪7 min walk‬
  • Reefworld Aquarium
    ‪10 min walk‬
  • Urangan Pier
    ‪19 min walk‬
  • Hervey Bay, QLD (HVB)
    ‪6 min drive‬

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Room options

View all photos for 2 Bedroom Apartment

Individually decorated, individually furnished, desk, blackout drapes

2 Bedroom Apartment

9.4 out of 10
Exceptional
(13 reviews)
  • 829 sq ft
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

Individually decorated, individually furnished, desk, blackout drapes

1 Bedroom Apartment

9.4 out of 10
Exceptional
(10 reviews)
  • 829 sq ft
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, 2 Single Beds, 2 Bedroom Suite, Non-Smoking

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

One-Bedroom Queen Suite-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, 1 Double Bed, 2 or 4 Single Beds, 3 Bedroom Townhouse, Non-Smoking

  • Sleeps 6
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Hervey Bay

Located in Urangan, Ramada Encore by Wyndham Whale Cove is within a 10-minute walk of popular sights such as Esplanade and Great Sandy Straits Marina. This 20-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Esplanade - 3 min walk - 0.2 miles
  • Great Sandy Straits Marina - 7 min walk - 0.4 miles
  • Reefworld Aquarium - 10 min walk - 0.6 miles
  • Urangan Pier - 19 min walk - 1.0 mile
  • Hervey Bay Botanic Garden - 19 min walk - 1.0 mile

Getting around

  • Hervey Bay, QLD (HVB) - 6 min drive

Restaurants

  • ‪Hervey Bay Airport - ‬6 min drive
  • ‪Dayman General Store - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Migaloo's Cafe Urangan Pier - ‬20 min walk
  • ‪Kondari - ‬20 min walk

About this property

Ramada Encore by Wyndham Whale Cove

Suburban hotel with an outdoor pool and a restaurant
At Ramada Encore by Wyndham Whale Cove, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. There's free parking and limo/town car service. Helpful staff can provide tour or ticket assistance and a safe deposit box at the front desk. Additional amenities include an arcade/game room, express check-in, and express check-out.
Guests can expect to find free WiFi and wired Internet, plus LED TVs with digital channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchens, washers/dryers, and sitting areas are also standard. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: AUD 20 for adults and AUD 15 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2007
  • Renovated entire property - June 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 47
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 10 AM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 20 for adults and AUD 15 for children
  • Late check-out fee: AUD 47 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-5 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Whalecove Resort
Whalecove Resort Urangan
Whalecove Urangan
Whalecove Resort
Ramada Encore by Wyndham Whale Cove Hotel
Ramada Encore by Wyndham Whale Cove Urangan
Ramada Encore by Wyndham Whale Cove Hotel Urangan

Frequently asked questions

Is a free cancellation option available at Ramada Encore by Wyndham Whale Cove?

Ramada Encore by Wyndham Whale Cove provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near Ramada Encore by Wyndham Whale Cove?

This hotel is situated in Urangan within a 10-minute walk of Esplanade, Great Sandy Straits Marina, and Reefworld Aquarium. You'll also find Hervey Bay Botanic Garden and Urangan Pier less than a mile away.

Is there parking available at Ramada Encore by Wyndham Whale Cove?

Yes, secured self parking is offered for free at the hotel.

Does Ramada Encore by Wyndham Whale Cove have a casino on the premises?

No, Ramada Encore by Wyndham Whale Cove doesn't have a casino.

Will I find an indoor pool at Ramada Encore by Wyndham Whale Cove?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Ramada Encore by Wyndham Whale Cove?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an outdoor pool.

Does Ramada Encore by Wyndham Whale Cove have a hot tub?

Yes, this hotel has a spa tub.

Does Ramada Encore by Wyndham Whale Cove feature a restaurant that includes a breakfast menu?

Yes, Ramada Encore by Wyndham Whale Cove serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ramada Encore by Wyndham Whale Cove allow pets to stay free of charge?

No, pets aren't allowed at Ramada Encore by Wyndham Whale Cove though service animals are welcome.

Are there connecting rooms at Ramada Encore by Wyndham Whale Cove?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ramada Encore by Wyndham Whale Cove?

The closest major airport to Ramada Encore by Wyndham Whale Cove is Hervey Bay, QLD (HVB), which is 3.3 mi away (6 minutes by car).

Are there rooms with balconies that I can book at Ramada Encore by Wyndham Whale Cove?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden or pool views.

Ramada Encore by Wyndham Whale Cove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 327 reviews
Rating 8 - Good. 99 out of 327 reviews
Rating 6 - Okay. 32 out of 327 reviews
Rating 4 - Poor. 17 out of 327 reviews
Rating 2 - Terrible. 4 out of 327 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service
A
Stayed 2 nights in Feb 2025

4/10 Poor

Courtney

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Looked like it hadn’t been vacuumed when we got there on the Thursday aircon was hot
Stayed 2 nights in Feb 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Stayed 1 night in Jan 2025

6/10 Okay

Lars

Traveled with family
Liked: Property conditions & facilities
Great pool. 2 bedroom suite tired. Worn couches. Stained carpets. Dishwasher broken. Great location. Quiet. Only issued one set of keys which is challenging for a family.
Stayed 3 nights in Jan 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay, staff very friendly and you can use both of the site facilities. the undercover parking was great for the wet weather, room was good and stay was good.
Stayed 6 nights in Jan 2025

6/10 Okay

Abishek

Traveled with family and small children
Liked: Staff & service
Booked 2 bedroom suite and both didn't had aircon and it was not mentioned in room description.
Stayed 1 night in Jan 2025

8/10 Good

Ioana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Kids enjoyed the pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with resort feel
Stayed 3 nights in Dec 2024

8/10 Good

April

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Cleaners need to up their game!!!

Overall the place was good, had my own carport space to park under which is great. Apartment was a decent size. Only thing I’ll fault is the cleaning. My toilet wasn’t cleaned. The was 💩 on the side and it needed a good scrub. I had to go out and get something from Woolies to clean it. When you’ve done a long drive the last thing you want to do is clean the toilet in your room you’re paying good money to stay in…
Stayed 5 nights in Nov 2024

10/10 Excellent

Dianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a upgrade to a three bedroom townhouse. Was great having such a big apartment. Nice place to stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, thanks.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long Weekend stay

Room was very clean and very comfortable. Great location close to Marina, Boat Club and a couple of restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Hayley

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment ,shame about the shower

Stayed for 3 nights in a really nice apartment with individual touches , nice furnishings the only down side was the shower. It was over a small bath that was not very wide making it awkward to wash properly. If the bath/shower was replaced with a walk in unit the Apartment would tick all the boxes.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family space to spreas out anx relax.

Our 2br unit was fantastic. Was really well appointed, comfortable and spacious. Would definately stay here again. Loved thw ping pong table and pool/bbq area too.
Stayed 2 nights in Sep 2024

6/10 Okay

Bernard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first apartment they put us in had a shower over bath. This is not acceptable because of my medical conditions and they did assure us that we had a walk in shower. They put us in another apartment which was quite good. Then we had to move to another suite for the last night so most of our last day was moving to another building.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some of the lamps didn’t work - bulbs blown?? Shower over bath- not easy for older people.
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Front of house staff were excellent. And went out of their way to assist, choosing the right room for me, plus assistance with IT things. Will go and stay there again
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break away.

Townhouse at Ramada Whale Cove was adequate for our stay. Didn't like the fact though that garage entrance door and main timber entrance door don't have any insect screening into home and not sealed well to prevent cockroachs entering the living spaces. We had the buffet breakfast offered at Smokey Joes, it was dissapointing to us adults, kids didn't notice with their basic breakfast choosing. Pastries were undercooked, chewy and tasteless, bacon wasn't cooked well. Pancakes flat and flavourless. More like a flat crepe in texture. The one and only poached egg left in the container for myself at the time was cold but cooked well. Overall very average for what we expected from the Ramada. Family was dissapointed also that the children couldn't ride their small bikes inside the property grounds near our townhouse. Wouldn't stay at Whale Cove again as not very family friendly and basic overall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaylea

Stayed 2 nights in Jul 2024

10/10 Excellent

Jemma

Stayed 1 night in Jul 2024

6/10 Okay

Annie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately property was not very clean and had dirty towels left in a room. Pool was not heated although stated it would be. Location was good.
Stayed 1 night in Jul 2024