We enjoyed our stay, service was great maybe because it was not that busy.
Very quiet, good size room, comfortable bed, friendly staff, close to town centre
Really disappointed, the room wasn’t clean at the time we arrived, the bathroom need to check the shower, and the toilet was unsecured.. not really what I expected...
Bedbugs and denial from the staff. Good location though.
It was easy to find great location close to everything beautiful staff beautiful pool nice view hotels I wish to have a refrigerator in my room for you the way you could ask for one room with il and everything was beautiful there thank you for everything
Had and extended stay. The breakfast buffet was good, but expensive.
Nice Hotel, rooms are decent and clean, staff is friendly and the breakfast buffet is excellent.
Business trip, great clean hotel.
The rooms were clean and modern but unlike their competitors you had to pay for your break fast ($20,00 US for the Buffet). I liked the a/c was quiet and worked fine, and nice design for the showers. We were asked to stay in a smokers room,but changed that to non-smoking. The Four star rating is bareky deserved, A for effort, but attention to detail is lacking.
Muy agradable. Para negocios muy recomendable. Cerca del aeropuerto y de la zona de oficinas.
Parque Madero is within 2 miles (3 km) of Hotel Lucerna Hermosillo while other popular attractions such as Hidalgo Square are within 3 miles (5 km). This 130-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:00 AM to noon.
All 130 rooms provide safes and ironing boards. TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also included.
At Hotel Lucerna Hermosillo, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and express check-in.
We enjoyed our stay, service was great maybe because it was not that busy.
Very quiet, good size room, comfortable bed, friendly staff, close to town centre
Really disappointed, the room wasn’t clean at the time we arrived, the bathroom need to check the shower, and the toilet was unsecured.. not really what I expected...
Good Afternoon Ms. Orbitz, We are pretty sorry for what happened with your reservation, we sincerely apologize for what happend. If you can provide more information to this case, so we can work on it. Helping us to improve our service. Here is my email so you can email us the info and talk with the deparments involved. We are going to be waiting for you answer. Best regards. gteshuesped.hmo@lucerna.com.mx
Bedbugs and denial from the staff. Good location though.
Hi, Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.
It was easy to find great location close to everything beautiful staff beautiful pool nice view hotels I wish to have a refrigerator in my room for you the way you could ask for one room with il and everything was beautiful there thank you for everything
Had and extended stay. The breakfast buffet was good, but expensive.
Nice Hotel, rooms are decent and clean, staff is friendly and the breakfast buffet is excellent.
Business trip, great clean hotel.
The rooms were clean and modern but unlike their competitors you had to pay for your break fast ($20,00 US for the Buffet). I liked the a/c was quiet and worked fine, and nice design for the showers. We were asked to stay in a smokers room,but changed that to non-smoking. The Four star rating is bareky deserved, A for effort, but attention to detail is lacking.
Thank you for your comments, we appreciate your preference and hope to see you soon. Have a great day.