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Windsor Hotel

3.0 star property

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Photo gallery for Windsor Hotel

Exterior
In-room safe, blackout drapes, iron/ironing board (on request)
Breakfast area
Lobby sitting area
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
49 Marine Drive, Hermanus, Western Cape, 7200
  • Place, Village Square
    ‪5 min walk‬
  • Place, Old Harbour
    ‪5 min walk‬
  • Place, Whale Museum
    ‪5 min walk‬

Room options

View all photos for Economy Room (non-sea facing)

Economy Room (non-sea facing) | In-room safe, blackout drapes, iron/ironing board (on request)

Economy Room (non-sea facing)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, blackout drapes, iron/ironing board (on request)

Standard Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

In-room safe, blackout drapes, iron/ironing board (on request)

Standard Twin Room, 2 Twin Beds, Sea View

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed, Sea Facing

In-room safe, blackout drapes, iron/ironing board (on request)

Standard Double Room, 1 King Bed, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 King Bed

View from room

Standard Double Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hermanus

Located in Hermanus City-Centre, Windsor Hotel is within a 10-minute stroll of sights such as Whale Museum and Village Square. This 70-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and free self parking.

What's nearby

  • Shopping Centre - 3 min walk - 0.2 miles
  • Village Square - 5 min walk - 0.3 miles
  • Old Harbour - 5 min walk - 0.3 miles
  • Whale Museum - 5 min walk - 0.3 miles
  • Hemel-en-Aarde Valley - 5 min drive - 1.8 miles

Restaurants

  • ‪Pear Tree - ‬7 min walk
  • ‪Mikro Coffee Co - ‬7 min walk
  • ‪The Wine Glass - ‬3 min walk
  • ‪Shell - ‬3 min walk
  • ‪Oskars Cafe & Bakery - ‬8 min walk

About this property

Windsor Hotel

Guests of Windsor Hotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. A stay here includes free parking. Front-desk staff can assist with concierge services, securing valuables, and luggage storage. Additional amenities include a computer station, free newspapers, and a picnic area.
54-cm LCD TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1896
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Windsor Hermanus
Windsor Hotel Hermanus
Windsor Hotel Hotel
Windsor Hotel Hermanus
Windsor Hotel Hotel Hermanus

Frequently asked questions

What can I see around Windsor Hotel?

This hotel is situated in Hermanus City-Centre, just steps from Shopping Centre and Whale Museum, and within a short walk of Old Harbour. You'll also find Village Square and Hoy's Koppie less than a mile away.

Will I be able to park at Windsor Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Windsor Hotel feature a casino at the property?

No, Windsor Hotel doesn't have a casino.

Is there an indoor pool at Windsor Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Windsor Hotel?

Couples will appreciate amenities like an ocean-view restaurant, a bar/lounge, and concierge services at this hotel.

Does Windsor Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Windsor Hotel feature a restaurant that includes a breakfast menu?

Windsor Hotel offers breakfast for a surcharge though there is no restaurant.

Does Windsor Hotel allow pets to stay free of charge?

No, pets aren't allowed at Windsor Hotel though service animals are welcome.

Does Windsor Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Windsor Hotel?

Yes, some guestrooms at Windsor Hotel offer a balcony.

Windsor Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 257 reviews
Rating 8 - Good. 110 out of 257 reviews
Rating 6 - Okay. 49 out of 257 reviews
Rating 4 - Poor. 15 out of 257 reviews
Rating 2 - Terrible. 10 out of 257 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional hotel in central Hermanus
Stayed 1 night in Aug 2022
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel, friendly helpful staff, great views and 3 whales sighted.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
An extremely clean and comfortable hotel in great position for everything Hermanus has to offer. And those magnificent sea views.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and going above and beyond.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Dhevandren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience at Windsor hotel and Hermanus

We had a wonderful stay at the Windsor Hotel. Perfectly positioned in Hermanus. Close to all the beautiful restaurants and whale watching points. Would definitely return to Windsor hotel.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Find…

A fantastic find. Lovely welcome to hotel by very friendly lady on reception. Great, clean, welcoming hotel in the best location. We had two nights here and would have stayed longer if plans allowed. Will stay again!!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Bridgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always worth it!!

When it’s affordable we always like to stay at Windsor because of the lovely breakfast as well as the location and the fact that it is just a lovely place! We loved the renovations!!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Jun 2022
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience overall, excellent location and sea views. Bottled water should be provided in rooms per day per person as a standard requirement with this rating. Coffee in rooms and for breakfast is disappointing.
Stayed 3 nights in Jan 2023
Verified

2/10 Terrible

andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally walked into the room and checked out immediately. The room was supposedly non smoking but it stank of smoke. No restaurant open either.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Muhammad

Disliked: Staff & service

Hermanus Windsor

Peace be upon you, The stay was fine except friendliness of kitchen staff serving breakfast. My wife had a simple request asking for a potato rosti. The response was not professional. Also on day 2 there was a very foul smell coming from the toilets on ground level close to the reception. Other than that, stay was ok. Kind regards
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

K

Disliked: Staff & service

Very unaccommodating accommodation

I had booked to go to the Windsor Hotel with friends visiting from the UK. Unfortunately I ended up having unplanned spinal surgery the week before and despite a letter from my Dr the Windsor Hotel was totally unaccommodating and flatly refused to allow me to cancel one of the rooms on the booking. Shame on them. Our friends from the UK however did still go, their comments were 'it's OK if you like hotels geared up for coach groups of tourist.'. I will be sharing my experience with friends both in UK and abroad and on social media as people should know what sort of establishment this is.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura nel centro di Hermanus, noi abbiamo scelto una camera vista mare e la consiglio panorama bellissimo e dal letto avevamo la possibilità di vedere le balene. Segnalo solo che manca l’ascensore per cui noi eravamo al 3 piano e con i bagagli è stato un po’ faticoso anche se il personale dell’hotel è stato molto disponibile . Buona colazione internazionale per cui assolutamente la consiglio (è presente un comodo parcheggio gratuito)
Stayed 1 night in Jul 2023
Verified

8/10 Good

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

El hotel como bien se estipula en los comentarios se encuentra en frente de los alcantilados de Hermanus, donde puedes ver ballenas. No solo sus vistas son buenas al océano, sino la limpieza y servicio es muy bueno, lo aconsejo 100%.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Close to the downtown area. Along the shoreline. Interesting historic pictures.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

junovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

23 yr anniversary

Simply amazing a TV lost it's channels and when staff couldn't fix we got upgraded to a sea view with working channels what a bonus.
Grotto sunset
Room with view
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Nadja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who checked us In was very unfriendly. The room looked nothing like the pictures. The room had a funny smell, the bath tub was dirty and the sheets on the bed had old blood stains on them. Not to mention there were ants all over our room. I don’t recommend this hotel to anyone.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Laurie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We did not stay here after checking in. There was a horrible smell in the lobby area and the hotel rooms are no better than a Motel 6. Very disappointing. We found a very nice place to stay just down the road for much less money as well!
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Rene

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was at first allocated dismal room in annex in backyard reception uninterested and unhelpful.complained and refused room so was allocated decent room in hotel Had booked well in advance why was I sent to the backyard up a lot of stairs with no help with luggage a young man volunteered to help he was only staff member who was friendly.Will not go there agIn
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

This hotel has lovely old school charm and the view of the ocean is just unmatched. We saw whales from our bedroom window everyday. The hotel is within walking distance of all the restaurants. The walking trail also starts right in front of the hotel. We had a lovely stay.
Stayed 1 night in Sep 2021
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good Only negative was we were refused a drink from the bar at 2030 Before government curfew. Not very friendly.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

David Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Centrally situated, professionally run and good value for money. We would stay there again.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, clean and great location!
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient place for access to Hermanus town, and with views out over the ocean this was great place to stay. The rooms were pleasant, airy and light - and like the rest of the hotel, clean and well kept. The staff very friendly & helpful.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Hennie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room 310 severe damp smell from bathroom, spoiling and otherwise fantastic trip.
Stayed 1 night in Feb 2020