aja Strandhotel Bansin

Family fun on the beach, with indoor pool, near Tropenhaus Bansin

Choose dates to view prices

Photo gallery for aja Strandhotel Bansin

Indoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Front of property
Lobby
Front of property
Pillowtop beds, free minibar, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
Bergstrasse 30, Seebad Bansin, Heringsdorf, MV, 17429
  • Bansin Beach
    ‪1 min walk‬
  • Tropenhaus Bansin
    ‪11 min walk‬
  • Heringsdorf Pier
    ‪7 min drive‬
  • Heringsdorf (HDF)
    ‪23 min drive‬

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Room options

Junior Suite, 1 Double Bed with Sofa bed, Non Smoking, Beachfront

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Double Room Land Side with Balcony

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, 1 Bedroom, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, Partial Sea View

  • 258 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, 1 Bedroom, Garden View

  • 624 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room ("Springer" - one stay, various rooms)

  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Seebad Bansin

Tropenhaus Bansin is a short stroll from aja Strandhotel Bansin, and other popular attractions like Heringsdorf Pier are within a few miles (5 km). This 100-room hotel welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Bansin Beach - 1 min walk - 0.0 miles
  • Tropenhaus Bansin - 11 min walk - 0.6 miles
  • Heringsdorf Pier - 7 min drive - 2.7 miles
  • Ahlbeck Beach - 9 min drive - 3.0 miles
  • Ahlbeck Pier - 11 min drive - 4.0 miles

Getting around

  • Bansin Seebad Station - 4 min drive
  • Heringsdorf (HDF) - 22 min drive

Restaurants

  • ‪Stadtbäckerei Junge - ‬15 min walk
  • ‪GOSCH Sylt im Beachhouse - ‬7 min walk
  • ‪Strandimbiss Seebär - ‬7 min drive
  • ‪Restaurant Bernstein - ‬8 min drive
  • ‪Eis-Villa-Stein - ‬7 min drive

About this property

aja Strandhotel Bansin

Family fun on the beach, with indoor pool, near Tropenhaus Bansin
Guests of aja Strandhotel Bansin enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 16 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 45 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include a gym, a sauna, and free WiFi in public areas.
26-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Pillowtop beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free minibar items, tablet computers, and sitting areas are also standard. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German, Polish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered self parking on site (EUR 16 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Bistro & Bar Patio
  • Bistro & Bar Patio
  • Gabbiano

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Piano
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 March, EUR 2.50 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 6 years of age.
  • A tax is imposed by the city: From 1 November - 31 December, EUR 2.70 per person, per night. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 16 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
Tax ID - DE261353619
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • Tax ID number is DE261353619.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travel Charme Strandhotel Bansin
Travel Charme Strandhotel Bansin Heringsdorf
Travel Charme Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin Hotel Heringsdorf
Travel Charme Strandhotel Ban
aja Strandhotel Bansin Hotel
Travel Charme Strandhotel Bansin
aja Strandhotel Bansin Heringsdorf
aja Strandhotel Bansin Hotel Heringsdorf

Frequently asked questions

Are free cancellation options available at aja Strandhotel Bansin?

Aja Strandhotel Bansin provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at aja Strandhotel Bansin?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at aja Strandhotel Bansin on Jun 1, 2025 start from $200.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around aja Strandhotel Bansin?

This hotel is located in Heringsdorf, just steps from Islands of the Baltic Sea and Bansin Beach, and within a short walk of Usedom Nature Park. You'll also find Tropenhaus Bansin and Heringsdorf Beach less than a mile away.

Is parking available on site at aja Strandhotel Bansin?

Yes, secured parking is offered for EUR 16 per night with in/out privileges. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is there a spa at aja Strandhotel Bansin?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and Ayurvedic treatments.

Does aja Strandhotel Bansin feature a casino at the property?

No, aja Strandhotel Bansin doesn't have a casino.

Will I find an indoor pool at aja Strandhotel Bansin?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is aja Strandhotel Bansin good for couples?

This beachfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at aja Strandhotel Bansin?

No, but guests can enjoy a steam room at this hotel.

Does aja Strandhotel Bansin have a restaurant with a breakfast menu?

Yes, aja Strandhotel Bansin has 2 restaurants, and serves breakfast for a surcharge.

Will aja Strandhotel Bansin allow pets to stay free of charge?

No, pets aren't allowed at aja Strandhotel Bansin though service animals are welcome.

Does aja Strandhotel Bansin have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to aja Strandhotel Bansin?

The closest major airport to aja Strandhotel Bansin is Heringsdorf (HDF), which is 11.4 mi away (22 minutes by car). Another top airport is Peenemuende (PEF), which is located 23.9 mi away (38-minute drive).

Can I book a room with a balcony at aja Strandhotel Bansin?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy sea or garden views.

aja Strandhotel Bansin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews
Rating 8 - Good. 8 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zufrieden

im laufe der Jahre hat die Qualität des Hauses nachgelassen. Es geht bei den Hauslatschen los, bei Sekt und Kaviar weiter und den Laptop auf dem Zimmer gibt es auch nicht mehr ( ist wohl dem Diebstahl geschuldet ) aber mit der App war nicht viel anzufangen ,die Infos waren sehr spärlich. Das Haus selber,die Lage ,das Personal,die Sauberkeit,die Qualität der Speisen sind ausgezeichnet und entsprechen dem Ruf Ihres Hauses , ich werde Ihnen auch weiterhin treu bleiben.
Stayed 7 nights in Oct 2023

10/10 Excellent

Dagmar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war mit 3 Freundinnen in diesem Hotel. Wir hatten 2 DZ mit Frühstück gebucht und einen Parkplatz. Angefangen vom Ein Check bis zum Aus Check, dem gesamten Service war alles in allerbester Ordnung und Qualität !
Stayed 3 nights in Oct 2022

6/10 Okay

Hans Otto

Stayed 3 nights in Jul 2021

10/10 Excellent

Peter, Gotha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, Sauberkeit und Wohlfühlen wird hier GROSs geschrieben. Traumhaft.
Stayed 5 nights in Aug 2020

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Strandhotel

Ein schön gelegenes Hotel direkt am breiten Strand von Bansin. Das Hotel befindet sich am ruhigeren Ende der Stadt und ich habe dies sehr genossen. Die mitarbeitenden im Hotel waren ausgesprochen freundlich und dies auch in einer sicherlich nicht einfachen Coronabedingten Zeit, kurz bevor die Insel „geräumt“ wurde. Das Zimmer war sauber und ordentlich, einziger Wermutstropfen für mich war ein für ein Hotel dieser Qualität relativ überschaubarer Saunabereich.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Ina, Wandlitz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkte Strandlage, toller Sektempfang, schönes Zimmer mit Meerblick, äußerst freundliches Personal in allen Abteilungen, großer, wunderschöner Pool, Tiefgarage.
Stayed 1 night in Nov 2018

10/10 Excellent

Elisabeth, Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Sehr freundlicher Empfang, reibungsloser Check-in mit Begrüßungsgetränk, wundervolles Zimmer, sauber und gemütlich. Wellnessbereich genial, Pool mit Blick aufs Meer. Alles sauber und zweckmäßig. Rundherum zufrieden. Einziger Kritikpunkt: Beim Frühstück im Restaurant werden auch Eierspeisen etc. auf Wunsch zubereitet. Sehr lecker, jedoch funktioniert die Abluft nicht gut, so dass der ganze Raum unangenehm nach Gebratenem riecht.
Stayed 5 nights in Oct 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Außenterasse mit Seeblick

Tiefgarage hat viel Platz, Check-In ist effektiv mit gleichzeitigen Erzählungen zur Geschichte, Sauna und Pool 30`C ist definitiv zu empfehlen, Hotel ist gut gelegen mit vielen Restaurants im fußläufigen Bereich, Frühstück darf man nicht verpassen, auch wenn nur bis max. 10:30 Uhr
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestlage!

Das Hotel bietet einen idealen Ausgangspunkt für ausgiebige Spaziergänge am Meer und verfügt über einen schönen Wellness-Bereich zur anschließenden Entspannung.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig gode cykelruter. Dejlig beliggenhed, tæt på stranden
Stayed 4 nights in Aug 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always the Sun

Immer schön auf DER Sonneninsel Deutschlands.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mit Bitten wird an der Rezeption unfreundlich umgegangen. Unkulant
Stayed 1 night in Feb 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in ruhiger Lage am Ortsrand
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes Ambiente ruhig gelegen, Service für die Kategorie (4+) Verbesserungsfähig. Nur eingeschränkter Barbetrieb unter der Woche
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gemütliches Hotel an der Promenade

Das aus drei miteinander verbundenen Gebäuden bestehende, innen hübsch gestaltete Hotel liegt an der Strandpromenade, die am Wald beginnt. Die liebevolle Führung durch die Direktorin Frau Böse ist nicht nur am Pflegezustand des Hotels sondern auch, was uns positiv auffiel, an der wohl auch für die Angestellten angenehmen Atmosphäre zu erkennen. Wir haben uns während unseres kurzen Aufenthalts über Silvester dort sehr wohl gefühlt. Das Essen war sehr gut. Als einziger Nachteil erschien uns der baulich bedingte Umstand, dass wir von unserem Zimmer zum Wellnessbereich nur durch die Hotelhalle gelangen konnten.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erholung pur an der Ostsee

Ein ruhig und direkt an der Ostsee gelegenes Hotel! Wer früh genug aufsteht, kann im Sommer das hervorragende Frühstücksbuffet auf der kleinen Terrasse mit wunderbarer Sicht aufs Meer genießen. Am Strand ist man in drei Minuten. Zahlreiche Restaurants sind zu Fuß gut zu erreichen. Vor dem Hotel beginnt Europas längste Strandpromenade, die über Heringsdorf und Ahlbeck bis nach Swinemünde in Polen führt. Vom etwas zu warmen, hauseigenen Hallenbad blickt man ebenfalls schön aufs Meer. Für die Benutzung des Wellness-Bereichs war während unserer Ferienwoche das Wetter zu schön. Wir waren lieber draußen. Man sagt, nirgendwo scheine in Deutschland die Sonne so häufig wie auf Usedom.

10/10 Excellent

Lutz, Neubrandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Kurztrip!

Kurzentschlossen an die Ostsee, die Kinder bleiben zu Haus! Einfach abschalten im Wellness-Bereich... Das Hotel hat in allem unsere Erwartung erfüllt, der Wellnessbereich ist schön und weitläufig. Badende Kinder stören nicht beim relaxen. Apropos Kinder: Unsere Kleine war nicht mit, hätte hier aber viel Spaß gehabt. Das Hotel bietet viel für kleine Kinder, die Treppe am Empfangstresen sagt viel über die Ausrichtung für kleine Gäste aus. Das Personal ist sehr nett und geschult. Das Abendbüffett und Frühstück sehr lecker und umfangreich in der Auswahl! Wir kommen auch mit Kindern wieder!

8/10 Good

Nucki, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Tage Auszeit im November - dafür genau richtig

Freundliche Mitarbeiterinnen im Service (Empfang, Frühstück, SPA). Mein Wunsch nach Zimmer im Schwimmbad-Flügel wurde erfüllt. Ich reiste an mit der Vorstellung: ausruhen, täglich schwimmen, evtl. saunieren, gut frühstücken, viel frische Luft tanken, in Ruhe und mit Muße lesen. Für einen Novemberaufenthalt eine gute Adresse, da viel Ruhe bei wenig(er) Gästen gegeben. Das setzte sich - für mich als Schwimmerin sehr angenehm - im doch eher weniger frequentierten Schwimmbecken fort. Die Möblierung im Restaurant ist für meinen Geschmack ein wenig preiswert ausgefallen. Die Qualität des Frühstücks-Speise-Angebots könnte man sicherlich verbessern (z.B. höherwertigeren Käse als Scheiben von Edamer, Gouda, Tilsiter und Stücke von Billigweichkäse; z.B. eine höherwertigere Müslisorte).

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christiane, Brandenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Wellnesshotel am Meer

Die Ostsee im Herbst - ein Ort der Ruhe und Entspannung. Besonders in diesem wirklich wunderschönen und gut organisierten Hotel. Angenehme Wellnessbehandlungen in großem Spa-Bereich mit direktem Blick aufs Meer, tolles Essen (Buffet) und angenehmer Service. Alles perfekt!

4/10 Poor

Birgit, Hessen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tophotel, inkompetentes Personal

Das Hotel liegt erstklassig und ist sehr schön ausgestattet. Von der Penthouse-Suite aus hat man einen gigantischen Blick. Alles entspricht den Erwartungen an ein 4-Sterne-Haus. Das Personal, speziell im Organisationsbereich des Empfangs ist jedoch nicht entsprechend qualifiziert. Einfache Fehlorganisationen, die sich leicht vermeiden ließen: z.B.Terminierung eines Candlelight-Dinners zur Hauptbelastungszeit des Restaurants ( liebevoll gedeckter Tisch, flankiert von Familien mit kreischenden Kleinkindern,...), äußerst mühselige Bearbeitung von Extraservice, den ich in einem 4-Sterne-Haus selbstverständlich erwarte. Insgesamt ist es sehr schade, daß unser Urlaub in diesem schönen Ambiente von Ärger, der durchaus mit etwas qualifiziertem Personal vermeidbar gewesen wäre, überschattet war.