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Riva Boutique Hotel & Restaurant

Property class: 3

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Photo gallery for Riva Boutique Hotel & Restaurant

Handrails in stairways
Property video
Point of interest
Exterior
Signature Room | In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • Place, John Muir Way - West
    ‪1 min walk‬
  • Place, Helensburgh Leisure Centre
    ‪3 min walk‬
  • Place, Hill House
    ‪2 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature Room

Signature Room | Individually decorated, individually furnished, desk, laptop workspace

Signature Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

7.0 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Helensburgh

Riva Boutique Hotel & Restaurant places you within a 15-minute drive of popular attractions such as Loch Lomond and The Trossachs National Park and SEA LIFE Loch Lomond Aquarium. This 14-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • John Muir Way - West - 1 min walk - 0.1 miles
  • Helensburgh Leisure Centre - 3 min walk - 0.2 miles
  • Hill House - 2 min drive - 1.0 mile
  • Loch Lomond and The Trossachs National Park - 13 min drive - 9.1 miles
  • Loch Lomond - 15 min drive - 9.7 miles

Getting around

  • Helensburgh Central Station - 3 min walk
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪The Ashton - ‬4 min walk
  • ‪Ardencaple Hotel - ‬3 min drive
  • ‪The Clyde Bar - ‬3 min walk
  • ‪Sugar Boat - ‬3 min walk
  • ‪The Henry Bell - ‬3 min walk

About this property

Riva Boutique Hotel & Restaurant

Guests of Riva Boutique Hotel & Restaurant enjoy features like free WiFi in public areas. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can enjoy free WiFi and flat-screen TVs. Electric kettles, desks, and wardrobes or closets are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $132
Apr 29 - Apr 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Frequently asked questions

Are free cancellation options available at Riva Boutique Hotel & Restaurant?

Riva Boutique Hotel & Restaurant provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Riva Boutique Hotel & Restaurant?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Riva Boutique Hotel & Restaurant on Apr 29, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Riva Boutique Hotel & Restaurant?

This hotel is located in Helensburgh and just steps from John Muir Way - West and Helensburgh Leisure Centre. You'll also find Hill House and Glenarn Gardens within a short drive.

Will I be able to park at Riva Boutique Hotel & Restaurant?

No, this hotel doesn't offer parking.

Does Riva Boutique Hotel & Restaurant have a casino at the property?

No, Riva Boutique Hotel & Restaurant doesn't have a casino.

Will I find an indoor pool at Riva Boutique Hotel & Restaurant?

No, there is no indoor pool at this hotel.

Is Riva Boutique Hotel & Restaurant a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does Riva Boutique Hotel & Restaurant have a hot tub?

No, this hotel doesn't have a spa tub.

Does Riva Boutique Hotel & Restaurant have a restaurant with a breakfast menu?

Yes, Riva Boutique Hotel & Restaurant serves continental breakfast each morning for a surcharge from its restaurant.

Will Riva Boutique Hotel & Restaurant allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Riva Boutique Hotel & Restaurant for a fee of GBP 15 per accommodation, per stay. The property also provides food and water bowls. A deposit of GBP 25 per stay is collected.

Does Riva Boutique Hotel & Restaurant have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riva Boutique Hotel & Restaurant?

The closest major airport to Riva Boutique Hotel & Restaurant is Glasgow International Airport (GLA), which is 20.5 mi away (41 minutes by car).

Can I book a room with a balcony at Riva Boutique Hotel & Restaurant?

No, you won't find guestrooms with balconies at Riva Boutique Hotel & Restaurant.

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 338 reviews
Rating 8 - Good. 82 out of 338 reviews
Rating 6 - Okay. 49 out of 338 reviews
Rating 4 - Poor. 18 out of 338 reviews
Rating 2 - Terrible. 16 out of 338 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good selection of drinks in bar. All staff efficient and friendly. My diet was catered for with particular items purchased for my breakfast. Room was cosy and comfortable. Loved the selection of LPs and record player in room.
Stayed 1 night in Jan 2026

2/10 Terrible

Gordon

Stayed 1 night in Jan 2026

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

2/10 Terrible

Lorraine

Stayed 1 night in Oct 2025

10/10 Excellent

Naga

Stayed 1 night in Oct 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service
PICK THE RIVA!! Wonderful staff, cute, comfortable, cozy rooms.
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a superior King room but unfortunately the room seemed like an average size with no view (there was a wall directly outside our window blocking sun/sky view). Apart from that the stay was great, the room was clean and the breakfast was nice with good selection of foods and drinks. Loved the later checkout time at 11AM. Hotel was very quiet and in an amazing location.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room,quiet. Helpful staff. Very adequate continental breakfast. Helensburgh has places worth visiting notably Hill House and the midget submarine museum.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

6/10 Okay

Susan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The twin room that we stayed in needed maintaining in many areas, rusty bathroom bin and toilet brush holder, lots of black mould in the shower, taps loose and sink taking a long time to drain. We also felt that the see through glass door to the en-suite allowed no privacy. Live TV were pixelated luckily we could watch Wi-Fi channels. There also needs to be a second bedside lamp. The communal areas of the hotel could do with a really good clean and the breakfast was very basic.
Stayed 2 nights in Sep 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Tina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved rooms 3 times because rooms were not fit for purpose. The first rooom had no water coming through the basin hot tap at all (and had a view over wasteland and derelict buildjngs). The second room sash window wouldn't close and the heating did not work, making the room freezing cold, and smelling greasy because the kitchen extractor fan was directly outside. The third room was a tiny twin (we had booked a double bed!) with a dreadful view of a drain pipe and metal trellis covered in fake greenery and false lawn. The shower tile grouting was filthy yellow.
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Swipe Left

This hotels investment in their social media campaign has paid off big time. While there are lots of Instagram opportunities, the actual stay was not impressive. The room was VERY very very small but also had ridiculously high ceilings so it was a strange optical illusion. The mattress was lumpy with some strange cover- I was going to look at what it consisted of but then thought I better not. The record players are decorative only. The windows must stay open because it’s very hot but then you hear the traffic signal blaring. Make sure you get down to breakfast early- they set out 4 slices of ham, 4 slices of cheese, a few pastries, and some cold boxes of cereal- if you’re not one of the lucky ones then there’s nothing left. We did not feel that our vehicle was safe as there is no parking lot. It was extremely disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Average - Positives & Negatives

Postives- Room was small but very clean. Bed very comfortable. Staff very friendly. Nice bar area for drinks. Negatives- Shower didn’t work spoke to staff but never got fixed during our stay. Continental breakfast very basic tea/coffee from a flask, luke warm & sitting for long time. Pastries not fresh.
Stayed 2 nights in Aug 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Weekend stay

Location was great, Room was dirty, the bathroom specifically with fresh mould growing in many areas of the shower and dirt , hair etc all around the toilet , room not hoovered during our stay, Was was very average and even had to return a salad because it had be served on the main plate which was very hot so salad was wilted and warm, when replaced the same salad had just been put on a cold plate. The bed was well overdue needing replacement.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing week

We spent 5 days at Riva . The staff were very friendly and helpful. The hotel if very easily accessible from the train station. If we were ever in Helensburgh again we would certainly stay Thanks to all the staff for their kindness
Stayed 4 nights in Jul 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay with great food

Hotel was amazing very good service, great food and great breakfast, amenities where very good, record player, fan, coffee machine in room great touch. Very welcoming. However room was very small but amenities made up for it.
Stayed 1 night in Jul 2025

8/10 Good

Mrs Iryna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, close to a river walk.
Stayed 1 night in Jun 2025

6/10 Okay

Sharron, Montara

Traveled with partner
Liked: Staff & service
The room was tiny! The bed was soft & sloping & we both awoke several times in the night due to its discomfort. The view was of some abandoned buildings at the back of the hotel. The food was mediocre.
Tiny room!
Ugly view!
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 2 nights in Apr 2025

4/10 Poor

david

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The tiny bedroom was a joke. three quarter bed in a single bedroom is not fit as a double. No wardrobe, no mirror and no room to move around or get changed. Advertised as breakfast included but failed to say it was only continental. Feel robbed Never again
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, friendly staff and a great location.
Stayed 1 night in Jun 2025

4/10 Poor

Sophie

Disliked: Room comfort
We were lucky to visit Scotland when we were having lovely weather about 20 degrees. However our room was on the top floor which meant it was very hot. The window wouldn't open very wide due to the design and the curtains. There was a fan in the room but it was just blowing the hot air around. It would have been nice if the room was attempted to have been cooled prior to our arrival. We were also next to the laundry room and the washing machines were spinning at gone 22:30 at night making everything in the room shake. Appreciate this may be a one off occurrence but it did severely impact our stay especially as we were struggling to sleep in the heat anyway. I let the hotel know in the mornight, but didn't feel they were apologetic and just said it's unusual weather. If visiting in summer months it's worth bearing in mind.
Stayed 1 night in May 2025