Our room had a nice view of the river. We were able to sit riverside on their swing every day. The walk to Main Street was only minutes making everything accessible. Great location. Only thing I would have suggested- hot tub be added to their amenities.
Great location ! We have stayed at this hotel 4 times in the past 3 years! Get a river view room with the balcony!
Overall service was except room cleaning was almost never done. I understand apparently they are short of staff
Enjoyed our stay! It wasn’t the river view like I thought I booked but we loved the room and everyone was very nice and we just enjoyed our trip!
Such a friendly staff and friendly location. Thank you
It was old needed some upgrading. Not worrh the money per night.
Perfect location! Walking distance to everything!!!!!!
Everything was good except they did not give my receipt for the stay.and said orbitz has my receipt.It has been a week I do not have any idea how much was the total.
Great location in downtown Helen. Clean and staff was very friendly.
I loved the hospitality I was offered and how friendly everyone was. They even let me check in early. The breakfast saved us a lot of time and money.
Greet for a quick getaway. Walking distance to everything
Hotel was a bit below what we would expect from a Hampton Inn. In the process of renovation. Nice quiet location.
Upon check-in I was quite pleased with the staff and condition of the facility. It was under renovation so there were understandable things that were still being worked on, no problem. Entering the room originally I was pleased, however upon closer inspection we found at least 5 flies in the room that we had to guide out of the room. The Riverview was okay, but disappointing. We found dried feces on the toilet, and hair in the sink. There were visible areas that had not been cleaned, including corners, under the desk, refrigerator. The location was excellent and we felt more comfortable staying than going to any other hotel in the town, which all looked run down as well. Hoping with the renovations the quality of the brand can hold and more attention to cleaning is practiced.
Our stay was great. I had booked it 4 months ahead of the Great American Eclipse. It was a great spot to see the eclipse. The staff were very friendly, especially Jennifer. The hotel is in the process of being remodeled (August 2017). The pool is small, but I was not there to swim laps.
Newly remodeled, one block walk to town, walk to the Hooch, on a quiet street. Love everything about this place!
Hampton Inn Helen on the River places you next to Unicoi Hill Park and Charlemagne's Kingdom. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free breakfast is included with your stay.
Hampton Inn Helen on the River's 67 rooms are air-conditioned and provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Guests of Hampton Inn Helen on the River have access to an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Our room had a nice view of the river. We were able to sit riverside on their swing every day. The walk to Main Street was only minutes making everything accessible. Great location. Only thing I would have suggested- hot tub be added to their amenities.
Great location ! We have stayed at this hotel 4 times in the past 3 years! Get a river view room with the balcony!
Overall service was except room cleaning was almost never done. I understand apparently they are short of staff
Enjoyed our stay! It wasn’t the river view like I thought I booked but we loved the room and everyone was very nice and we just enjoyed our trip!
Thank you Anon! Glad you enjoyed your stay and hope you visit us again soon!
Such a friendly staff and friendly location. Thank you
Thank you Anon! We work hard on maintaining a high standard of quality when it comes interactions with guests. We hope to see you again soon!
thanks Anon! Do visit us again soon!