PLAZA INN Heilbronn

3.5 star property

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Photo gallery for PLAZA INN Heilbronn

Daily continental breakfast for a fee
A hotel room with a bed, a desk with a laptop, a red chair, a mirror, and a vase with flowers.
Sauna
Bar (on property)
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kastellstrasse 64, 64, Heilbronn, BW, 74080
  • Place, experimenta - Das Science Center
    ‪8 min drive‬
  • Place, Heilbronn Deutschhof
    ‪9 min drive‬
  • Place, Städtische Museen Heilbronn museums
    ‪9 min drive‬

Room options

Standard Single Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Standard Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Comfort Single Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Comfort Double Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Comfort Quadruple Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Premium Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About the neighborhood

Heilbronn

PLAZA INN Heilbronn places you within a short walk of Casino Chuck A Luck and within a mile (2 km) of Knorr Arena. This 3.5-star hotel has 107 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym. Located centrally in Heilbronn, it's connected to a shopping center and also close to BuGa beach and experimenta - Das Science Center.

What's nearby

  • BuGa beach - 4 min drive - 1.1 miles
  • Knorr Arena - 7 min drive - 1.3 miles
  • experimenta - Das Science Center - 8 min drive - 1.5 miles
  • Heilbronn Deutschhof - 9 min drive - 1.5 miles
  • Städtische Museen Heilbronn museums - 9 min drive - 1.5 miles

Getting around

  • Heilbronn Böckingen Sonnenbrunnen Station - 11 min walk
  • Heilbronn-Böckingen Vocational School Center Station - 19 min walk
  • Stuttgart Airport (STR) - 62 min drive

Restaurants

  • ‪Hartmans - ‬4 min drive
  • ‪Lehner's Wirtshaus - ‬5 min drive
  • ‪La Taverna - ‬3 min drive
  • ‪Böckinger Pizza und Kebap Haus - ‬14 min walk
  • ‪Stretta Cafe / Bar - ‬5 min drive

About this property

PLAZA INN Heilbronn

Guests staying at PLAZA INN Heilbronn enjoy a gym, a sauna, and free WiFi in public areas. Self parking is offered for EUR 10.00 per night. The front desk has multilingual staff that can help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include express check-out, a terrace, and laundry facilities.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include minibars, electric kettles, and hair dryers. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 10 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 8 for children aged 6-11
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (35 inch wide door)
  • Handrails in stairways (29 inches high)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 3 floors
  • Designated smoking areas (fines apply)
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children aged 6 to 11
  • Secured self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

PLAZA INN Heilbronn Hotel
PLAZA INN Heilbronn Heilbronn
Best Western Hotel Am Kastell
PLAZA INN Heilbronn Hotel Heilbronn

Frequently asked questions

What's there to see within easy reach of PLAZA INN Heilbronn?

This hotel is located in Heilbronn within a short 14-minute walk of Casino Chuck A Luck. You'll also find experimenta - Das Science Center and Heilbronn Deutschhof within a short drive.

How much does it cost to stay at PLAZA INN Heilbronn?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at PLAZA INN Heilbronn on Jul 9, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at PLAZA INN Heilbronn?

Yes, secured parking is offered for EUR 10 per night. Bicycle parking is also available for guests.

Does PLAZA INN Heilbronn have a casino at the property?

No, PLAZA INN Heilbronn doesn't have a casino.

Will I find an indoor pool at PLAZA INN Heilbronn?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at PLAZA INN Heilbronn?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at PLAZA INN Heilbronn?

No, but guests can enjoy a sauna at this hotel.

Does PLAZA INN Heilbronn have a restaurant with a breakfast menu?

Yes, PLAZA INN Heilbronn serves continental breakfast each morning for a surcharge from its restaurant.

Will PLAZA INN Heilbronn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at PLAZA INN Heilbronn for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at PLAZA INN Heilbronn?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at PLAZA INN Heilbronn?

No, there aren't any guestrooms at PLAZA INN Heilbronn that offer a balcony.

PLAZA INN Heilbronn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 248 reviews
Rating 8 - Good. 107 out of 248 reviews
Rating 6 - Okay. 47 out of 248 reviews
Rating 4 - Poor. 16 out of 248 reviews
Rating 2 - Terrible. 6 out of 248 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast in Europe
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best western = best hotel
Stayed 3 nights in Jun 2023
Verified

8/10 Good

martin

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay ,but surprised that only meal in restaurant was pizza.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Christophe

Liked: Staff & service, property conditions & facilities, room comfort

Hotel good, in the main building especially

WIfi OK in the main building, inefficent in part of the annex, otherwise good hotel, nice staff, parking OK and breakfast very good
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

AYATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stuff is very kind. room is very beautiful!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Leider gab es nur Aufbacksemmel. Bei diesem Frühstückspreis ist das nicht ok.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Oleg

Liked: Staff & service, amenities, property conditions & facilities
Frühstück gute Auswahl, freundliche Personal, ruhige Lage
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Alles
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, amenities
Preis-Leistung perfekt.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Pere

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Cuando entramos por primera vez la habitación pese a estar arreglada estaba sucia, polvo en el baño y en la mesa. El jabón de manos estaba vacío y apenas habia un gel de baño, sin schampoo. Luego estuvimos 4 noches y pese a dejar el cartelito de porfavor limpiar cuarto, no lo limpiaban ni cambiaban las toallas, la única vez fue porque lo pedimos en recepción expresamente.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Andrea

Liked: Cleanliness
Klimaanlage defekt bei dem Wetter.Kein anderes Zimmer verfügbar. Die Klima war aber nicht erst seit diesem Tag defekt. Aufgrund der Uhrzeit und Terminen war auch keine Buchung eines anderen Hotels möglich. Kein Entgegenkommen des Hotels wegen dem Preis,weil über Expedia gebucht worden ist
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gepflegtes Hotel mit gutem Fitness-Raum und hervorragendem Frühstück.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Natascha

Liked: Room comfort

Hotel mit kleinem Insektenproblem

Der erste Eindruck des Hotels war wirklich gut. Die Zimmer sind klein, aber gemütlich eingerichtet. Das Bad wirkt neu und modern. Wir sind spät abends angereist und gleich müde ins Bett gefallen. Aber als wir morgens um 5 Uhr von "krabbeln" auf der Haut geweckt wurden, war es vorbei mit gemütlich. Das Bett und auch der Rest vom Zimmer war von Ameisen befallen. Wir haben sofort unsere Sachen zusammen gepackt und das Zimmer verlassen. An der Rezeption haben wir die Dame darauf hingewiesen, welche nur entgegnete: "Dann bis zum nächsten Mal, hoffentlich ohne Ameisen." Das ist für mich keine akzeptable Reaktion auf eine Kundenreklamation - dahingehend sollte man das Personal besser schulen. Deshalb leider keine Empfehlung.
Stayed 1 night in May 2025
Verified

8/10 Good

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Lage im Gewerbegebiet a.m.S nicht die beste Wahl, um Heilbronn zu entdecken.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel hat alle meine Erwartungen erfüllt, laut Rechnung vom Hotel kosten 2 Übernachtungen 151,77 €, bezahlt aber habe ich bei Ihnen 178,55 € ? Warum ?
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Adriana Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities

3 Tage im Best Western am Kastell Heilbronn

Alles war ok , nettes Personal.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Thomas Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten das Hotel für eine Veranstaltung am Abend gebucht und werden es bei der nächsten Veranstaltung auf jeden Fall wieder Buchen. Wir waren sehr zufrieden.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Für eine Geschäftsreise mit 1-2 Nächten sehr zu empfehlen.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberkeit und ruhig
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Emrah

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Le service a été excellent par les deux personnes à la réception.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Enttäuschendes Erlebnis in einem kalten Zimmer

Als meine Frau und ich um Mitternacht unser Zimmer betraten, wurden wir von einem unangenehm kalten Hauch begrüßt, der durch das auf Kipp stehende Fenster drang. Angesichts unserer leichten Erkältung und der kurzen Schlafzeit von nur 3-4 Stunden auf unserer Durchreise war dies äußerst frustrierend. Trotz der Möglichkeit, die Temperatur auf der Klimaanlage auf bis zu 30 Grad einzustellen, konnten wir das Zimmer einfach nicht aufwärmen. Am nächsten Tag beschwerte ich mich telefonisch beim Personal, nur um zu erfahren, dass angeblich Heizkörper vorhanden seien, die jedoch hinter den langen, schweren Vorhängen versteckt waren. In den letzten Monaten habe ich in 6-7 verschiedenen, modernen Hotels übernachtet, und alle nutzen die Klimaanlage zur Heizung. Da nach 23 Uhr kein Personal mehr im Haus war, zögerte ich, jemanden anzufordern, um weitere Unannehmlichkeiten zu vermeiden. Es ist frustrierend, 70€ für ein kaltes Zimmer zu zahlen, besonders wenn keinerlei Entgegenkommen seitens des Hotels bei der Preisgestaltung gezeigt wird. Diese Erfahrung war enttäuschend und hinterlässt einen bitteren Beigeschmack.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Gökhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt. Der Mitarbeiter Caner sollte hervorgehoben und gelobt werden. Super. Klasse
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Ulrich

Liked: Cleanliness, staff & service
Disliked: Room comfort

Zur Not ok

Betten sind leider durch und die riesen Kissen mit Kunststoffinhalt waren für uns beide nichts - das dritte Kissen war OK, aber eins für 2 Leute...?
Stayed 1 night in Mar 2024