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Shangri-La Hefei

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Shangri-La Hefei

Executive Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)
Down comforters, minibar, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Parking included
  • Room service

Explore the area

Map
No. 256 Suixi Road, Luyang District, Hefei, Anhui, 230041
  • Anhui Museum
    ‪3 min drive‬
  • Baohe Park
    ‪5 min drive‬
  • Anhui University
    ‪5 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪34 min drive‬

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Room options

View all photos for Horizon Deluxe Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Premier Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Horizon Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 2 Twin Beds

  • 700 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Horizon, Premier Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hefei

Located in Luyang District, Shangri-La Hefei is 2 mi (3.2 km) from Anhui Museum and within a 10-minute drive of other popular attractions like Baohe Park. This 5-star hotel has 400 rooms and welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Xinghua Park - 2 min drive - 1.5 miles
  • Anhui Museum - 3 min drive - 2.1 miles
  • Baohe Park - 5 min drive - 3.0 miles
  • Anhui University - 5 min drive - 3.6 miles
  • University of Science and Technology of China - 8 min drive - 5.5 miles

Getting around

  • Huayuandadao Station - 16 min drive
  • Hefei (HFE-Xinqiao Intl.) - 37 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪Oops Cake - ‬10 min walk
  • ‪寿州土菜馆 - ‬4 min walk
  • ‪合肥九溪江南大酒店 - ‬5 min walk
  • ‪江淮面包 - ‬4 min walk

About this property

Shangri-La Hefei

Luxury hotel with 2 restaurants and a full-service spa
At Shangri-La Hefei, guests enjoy a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for CNY 600 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Other standard amenities include minibars, safes, and phones.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Similar properties

Exterior

The Langham, Hefei

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 16 reviews
$92 nightly
The price is $97
Jun 20 - Jun 21
Total includes taxes and fees
The Langham, Hefei

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 108 for adults and CNY 108 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Wan
  • Yang Zi Xuan

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,882 square feet of conference space
  • 9 meeting rooms
  • Business center

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 600 (one-way), (from 3 to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Hefei
Shangri-La Hefei
Shangri-La Hotel Hefei China - Anhui
Shangri-La Hefei Hotel
Shangri-La Hefei Hefei
Shangri La Hotel Hefei
Shangri-La Hefei Hotel Hefei

Frequently asked questions

Is free cancellation available at Shangri-La Hefei?

Shangri-La Hefei provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Shangri-La Hefei?

This hotel is situated in Luyang District, close to Anhui Museum, Baohe Park, and Hefei Botanical Garden. You'll also find Xinghua Park and Xiaoyaojin Park within a short drive.

Is there parking available at Shangri-La Hefei?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Shangri-La Hefei?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, body scrubs, and facials.

Does Shangri-La Hefei have a casino at the property?

No, Shangri-La Hefei doesn't have a casino.

Is there an indoor pool at Shangri-La Hefei?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 11 PM.

Is Shangri-La Hefei good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Shangri-La Hefei?

Yes, this hotel has a spa tub.

Does Shangri-La Hefei have a restaurant with a breakfast menu?

Yes, Shangri-La Hefei has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shangri-La Hefei allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Hefei.

Does Shangri-La Hefei have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Shangri-La Hefei?

The closest major airport to Shangri-La Hefei is Hefei (HFE-Xinqiao Intl.), which is 24.5 mi away (37 minutes by car).

Can I book a room with a balcony at Shangri-La Hefei?

No, at Shangri-La Hefei, there aren't any guestrooms that list a balcony.

Does Shangri-La Hefei have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Hefei.

Shangri-La Hefei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Smarter Power

Business traveler
Liked: Cleanliness, staff & service
good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ezra, NEW YORK

Stayed 1 night in Nov 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ANTIPAS IV

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay at in Hefei

The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort

excellent room, but not a non-smoking hotel

Hotel service / room / breakfast were really nice, but the cigarette smoke even in the lobby was really bothersome. This should be declared as a NON SMOKING HOTEL similar to Shangri-La in Pudong-Shanghai,
Stayed 2 nights in Apr 2024

4/10 Poor

Nawaf

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Nov 2019

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.
Stayed 2 nights in Mar 2019

10/10 Excellent

Xiuyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.
Stayed 2 nights in Nov 2018

10/10 Excellent

CHUA SONG

It was very pleasant and enjoyable with the hallmark that comes with a first class hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really good experience stay here except waiting 1:30hours for check in.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jerome, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

Stay was quite good, but it doesn't have the exact feel of a usual Shangri-La (Hefei is not a main city in China). Limited mini bar options, most on the card were not actually present in the room. Bed was a bit hard for today's standards. But for this sort of city, it was great to find a Shangri-La & the hotel was new & modern. Will stay there again next time I visit the city.

10/10 Excellent

Vivian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

MYEONG HEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

huan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. As comfort as always.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness

不会再住了

住过最糟糕的同级酒店了，不是说它的设施，设施等硬件条件还是很好的，而是合肥这家的管理和服务，太不够专业化了。入住手续办的特别慢，订了两间，有一间找半天找不到订单；然后房间所在整个楼层的走廊上无论早上晚上，充满着无法散发开的烟味，每次出门都是折磨，难道酒店不会告诉客人不要在走道上抽烟吗？或者把其他客人安排在别的无烟的楼层？下次不会入住这里了。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

YEONG BIAN

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019