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Crowne Plaza Hefei

4.5 out of 5.0

Recent guest reviews

Very nice hotel with spacious room but a bit worn out bathroom. Very good english skills at reception or in room service. Packed up breakfast for later snack is optional which is nice..Evening meals at 2 floor are tasty but repetitive.. Overal had no problems at all and will come again.

I was a little hesitated when booked this hotel but as soon as I arrived, i was impressed with their service. Check in was quick, all their front desk staffs can speak very good English. With my platinum status, I got upgraded to executive floor. The room is big, clean, bed and bedding are comfortable. I love their breakfast. Lots of selections, from typical Chinese food, to local to Westerner, all were excellent. One thing I noticed that It could get crowded during weekdays than weekend. There are restaurants inside the hotel but I did not eat at any of them. 5 minutes walk from hotel there is a nice outdoor plaza that you can find all kind of foods. High end restaurants and also small food stands that you can order take togo or stand by the common tables on the alley to eat. I would definitely stay at this hotel again.

This hotel should get a 5 star rating, except for our treatment upon check in. We were lied to by the front desk clerk, she told us our selected & reserved room on the club floor was all smoking. Total lie. Didn’t inform us of many amenities, such are free bottled water each day etc [water is not drinkable front he faucet] She insisted on a room 15 floors away from the area I needed to use during the day. Ok so that’s the strike against them. However, our room is ok, just not great. But the staff is incredible, very helpful and pleasing. The Fiesta breakfast buffet is so over the top with items, I’m not sure who could even taste them all! Great extra to staying here. The Jade Chinese food is very good, too. Loved all the food I tried in the hotel. It’s located within walking distance to an area called 1912. Recognizable by the huge camel. Lots of restaurants, and little shopping, however, if you call to the next area past the camel there are many nice shops.

The Crowne Plaza is a nice, clean hotel. They take good care of the guests. It is sometimes hard to communicate with the staff in English. In regards to food, the breakfast is fantastic, and so is the dinner at their steakhouse. It‘s close to many other restaurants in the 1912 area, which has many good restaurants.

I stayed in this hotel during a business trip in hefei. The front desk staff was really helpful and they arrange a quiet room for me. The rooms are very comfortable and the buffet on the second floor has lots of different food, both western and Chinese. The take away coffee at breakfast is simply a great idea. Special thanks to Felix the guest relation manager who helped me and a friend to arrange a sightseeing trip for the weekend. I I ever come back to hefei I will definitely stay in this hotel again!

Great visit, nice service. Staff in the hotel very kind, friendly and willing to help. Special thanks to Felix Beij (Guest relation officer), who made a lot of things much easier for me! Helped me a lot there! Not my first visit here, but this was definetly the best experience of hotel here! Thumbs up!

For a working trip I was there for 2 months, I have traveled 5 continents and this stay was one of the best. A lot of services and really helpful staff, great the breakfast and big choice of food. All the staff members can help you for you Chinese staying. Available of SPA, gym, swimming pool and etc. Special mention to Felix Beijing, guest relations officer of the hotel; he can help you with every communication problem and a lot of suggestion for yours stay in Hefei.

Overall very good hotel. The staff is kind and courteous and work hard to make you feel at home. I loved the breakfast, it has a rather wide array of food types. While in my stay there it was real cold and I got sick. The cleaning lady did some tea for me and quickly after I had the guest relations manager in my doorstep with medicine. Thank you all, guys!

Great Hotel in for business travelers in Hefei. The rooms are modern and clean. The staff are very friendly to all guests. I actually came a day ahead of my booking and they went out of their way to accommodate me. The breakfast is absolutely excellent. I travel all the time for work and this is the best breakfast I've had. Lots of choice and all very well prepared. Highly recommend this hotel if visiting Hefei, either for business or pleasure.

Close to Industrial area , nicely decorated , wide spread of Breakfast , clean hotel Rooms are good sized , & reception people can talk English Close to Hotel , has lot of food joints, including Thai food & Indian food joint

Building A, No.598 Huangshan Road Hefei Anhui

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Shushan, Crowne Plaza Hefei is within a few miles (5 km) of sights such as Hefei Botanical Garden and Anhui University. This 523-room, 4.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. In central Hefei, the hotel is also close to Hefei Wildlife Park.


Dining

Enjoy dining at Fiesta Cafe, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Crowne Plaza Hefei's 523 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, bathrobes, and slippers. Safes, ironing boards, and desks are other standard amenities.


Property features

Guests of Crowne Plaza Hefei have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include 2 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 134 reviews