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Nishiyama Onsen Keiunkan

4.0 star property
Ryokan in Hayakawa with 2 restaurants

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Photo gallery for Nishiyama Onsen Keiunkan

Spa
Terrace/patio
Unclassified image, 3 of 30, button
Hot springs
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi
  • Housekeeping
  • Restaurant

Explore the area

View in a map
Yujimashirasawa 83, Namikima, Hayakawa, Yamanashi, 409-2702
  • Place, Lake Kawaguchi
  • Place, Fuji-Q Highland
  • Place, Mount Fuji

Room options

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Japanese SUKIYA Style Room for 4 People | In-room safe, free WiFi

Japanese SUKIYA Style Room for 4 People

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons

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Japanese Style Room for 4 People with Extra Space | In-room safe, free WiFi

Japanese Style Room for 4 People with Extra Space

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Room for 4 People

Japanese Style Room for 4 People | In-room safe, free WiFi

Japanese Style Room for 4 People

9.6 out of 10
Exceptional
(13 reviews)
  • River view
  • Sleeps 6
  • 4 Twin Futons

About the neighborhood

Hayakawa

Nishiyama Onsen Keiunkan places you 14.4 mi (23.2 km) from Mt. Kushigata and 20.3 mi (32.6 km) from Fujikawa Craft Park. This 35-room, 4-star ryokan welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

Getting around

  • Kofu Station - 59 min drive

Restaurants

  • ‪チーズ工房カフェ Molq - ‬51 min drive
  • ‪総合交流ターミナル つくたべかん - ‬45 min drive
  • ‪古民家カフェ 鍵屋 - ‬3 min drive
  • ‪みさき耕舎 - ‬50 min drive
  • ‪食堂 こんぼうす - ‬3 min drive

About this property

Nishiyama Onsen Keiunkan

Ryokan in Hayakawa with 2 restaurants
At Nishiyama Onsen Keiunkan, guests have access to free WiFi in public areas, free newspapers, and a terrace. You can take advantage of free parking, along with a free train station shuttle. Front-desk staff can assist with luggage storage and securing valuables.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and bidets. Other amenities include refrigerators, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 6 hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 1:30 PM to 3:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • Kaiseki meal

Things to do

  • 6 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Japanese garden
  • Terrace

Spa

  • 6 hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Half Board rate for children age 3 and younger. Guests may bring their own food for children or pay JPY 7,020 per child, per day at the property for half board meal.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No alcohol is permitted at Nishiyama Onsen Keiunkan.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishiyama Onsen Keiunkan Ryokan
Nishiyama Onsen Keiunkan Hayakawa
Nishiyama Onsen Keiunkan Ryokan Hayakawa

Frequently asked questions

Is free cancellation available at Nishiyama Onsen Keiunkan?

Nishiyama Onsen Keiunkan offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What can I see around Nishiyama Onsen Keiunkan?

This ryokan is located in Hayakawa, close to Mt. Kushigata and Phoenix Sanzan Trail.

Is parking available on site at Nishiyama Onsen Keiunkan?

Yes, uncovered self parking is offered for free at the ryokan. Electric car charging is also available for guests.

Does Nishiyama Onsen Keiunkan have a casino on the premises?

No, Nishiyama Onsen Keiunkan doesn't have a casino.

Is there an indoor pool at Nishiyama Onsen Keiunkan?

No, there is no indoor pool at this ryokan.

Is Nishiyama Onsen Keiunkan good for couples?

There are plenty of amenities for couples at this ryokan, including 2 restaurants, 6 hot springs, and a Japanese garden.

Are there hot tubs at Nishiyama Onsen Keiunkan?

No, but this ryokan does have 6 hot springs.

Does Nishiyama Onsen Keiunkan have a restaurant with a breakfast menu?

No, Nishiyama Onsen Keiunkan doesn't have a restaurant that serves breakfast.

Does Nishiyama Onsen Keiunkan allow pets to stay for free?

No, pets aren't allowed at Nishiyama Onsen Keiunkan.

Are there connecting rooms at Nishiyama Onsen Keiunkan?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies that I can book at Nishiyama Onsen Keiunkan?

No, there aren't any accommodations with balconies at Nishiyama Onsen Keiunkan.

Nishiyama Onsen Keiunkan Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 139 out of 162 reviews
Rating 8 - Good. 15 out of 162 reviews
Rating 6 - Okay. 7 out of 162 reviews
Rating 4 - Poor. 1 out of 162 reviews
Rating 2 - Terrible. 0 out of 162 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan.
Stayed 1 night in Aug 2025

10/10 Excellent

Evghenii

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marco, Prior Lake

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son and I thoroughly enjoyed our stay at this ryokan. The food, service, and the onsens were fantastic. I will gladly come back in the future. A special shout-out to Thuy, who took care of us during our meals!
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a once in a lifetime experience. Beautiful hotel built in the mountains above free flowing river. It was like taking a step back and getting a glimpse of Japan past. Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Atmosphere, beauty, the service were top notch
Stayed 2 nights in Jun 2025

10/10 Excellent

Fred

Oldest hotel in the World
Stayed 1 night in May 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Duwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ming

Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far in the mountains, but nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable experience as the oldest hotel in the world. The food is a bit intense for foreigners, but excellently presented and flavorful nonetheless. Extremely professional staff. The room has beautiful scenery of the river and a cozy interior space.
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property, a timeless set up with an amazing view. The food provided was also phenomenal and very generous amounts
Stayed 1 night in Apr 2025

10/10 Excellent

Wun Hei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Si Kiu Vicky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff. Everyone greets you as you walk by. The negative is that neither of the non-reserved outdoor baths have a locker to put our valuables. Some of the wood in the baths are a little slippery as well. Otherwise we had an amazing stay and I’ll come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Chuqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything, a family of 2 adults & 1 child it was an amazing experience everyone should do.
Stayed 1 night in Dec 2024

10/10 Excellent

Olgali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 6 onsens total (2 outdoors, 2 indoors, and 2 private), everyone single one had amazing views. The staff is incredible and so accomodating! I love the personalized touches by the staff. One downside is there are a lot of spiders and roaches outside (definitely none in our room) but that's not a hotel issue and unavoidable since the onsen is in a pretty remote area.
Stayed 1 night in Nov 2024

6/10 Okay

Supan

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful relaxing onsen. The food was fantastic. We stayed for a couple of days in-between cities to rest from all the hustle and bustle. Not a sigle regret for staying here. We will definitely come back for a much longer stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Traditional Japanese onsen. Amazing Japanese food (some not for the faint hearted). Onsen amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Concetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly amazing experience in the oldest operating hotel in the world!!! The customer service was exceptionally outstanding!!! These professionals made us feel incredibly special with their warm welcome and attention to detail. Thank you to all at the extraordinary Nishiyama Onsen Keiunkan!
Stayed 2 nights in Aug 2024