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Fairmont Motor Lodge

3.0 out of 5.0

Recent guest reviews

We stayed in Hastings only one night and I am glad we chose the Fairmont, it was fresh, clean and the lovely couple that own it were so accommodating and helpful. We visited hasting on our travels to cycle some of the wonderful tracks, our hosts provided maps and bus timetables so we could find our way to Napier. On our way back we got caught in a rain shower and even though it was after midday and we checked out early morning, they let us freshen up in our room. What excellent service, I would recommend staying at the fairmont.

Great location just out of the town center, very nice spacious room with a kitchenette (stove, jug, microwave, fridge freezer) and bathroom (spa bath, shower, hairdryer), dairy right next door if you need any necessities, lovely hosts.

Excellent location and all amenities are conveniently close by. Kids loved pool and spa bath and the bed was fairly comfortable. The room was poorly serviced every day - always short one towel and my child, when asking for a towel for the pool after our first night, was told, "There's none left because you guys didn't return your ones yesterday." We didn't know, and had left them hanging over our outdoor chairs. The kitchen was ill-equipped, no can opener, serving spoons, sharp knife, frying pan, large bowl, etc... Worse, the fridge part froze our food and the little freezer box didn't freeze at all! Lovely little place and the man we met with was nice, but the motel could benefit from some attention to detail.

What a fabulous place to stay. . Close enough to town.. a 1.5 k walk to K Mart, Warehouse. Wonderful staff. Very friendly and accommodating. . Changing our room on arrival to suit our unique needs. Well appointed unit.. spa bath with shower. . fans and a heater.. Microwave and 2 hob bench top stove. Comfortable and clean.

The hotel is no longer part of Choice Hotels. I am a Choice member. But NOT a fan. Least effective of hotel chains in my mind. I booked this as a Choice hotel, then it disappeared off my bookings list. Called in and Choice had no idea what I was talking about. The reservation number did not help. Lame? Yes. This hotel? Great! Wonderful room, amenities, service. Great spot in town. A reasonable walk to downtown. On site free parking. Great wifi (and they say they are improving it soon, which seems amazing as this is about the best we have had in NZ). They kept our reservation and pricing. No more Choice perks, but those are so minimal I can't say I mind. Good rates for a great stay.

We booked this Motel on line. The Booking service was quick and very efficient. The pricing for this Motel is very reasonable. Our welcome at Reception was very efficient and friendly. We were greeted by the Owners in a friendly manner and welccoming manner. Reception staff were very helpful. This Motel is very accessable, clean and comfortable. Rooms are very clean and refreshing. Bed was very comfortable. Shower had very good water pressure. A very enjoyable place to stay.

Piece of heaven thank you kindly, The room we were staying in had everything from a cool fan to a hair dryer we loved our stay and our wee ones loved the spa overall the stay was worth the money thank you again

Nice clean rooms , layout great ....we were a with a group and had 3 rooms ...there was a pool and that was fab , the owners were super , accommodating with parking of a huge race trailer and power needed for that trailer coming down well after office hours ..very friendly owners and I couldn't speak more highly 😀

Lovely place to stay, friendly staff, decent size room, clean bathroom, mini kitchen was excellent, great location for the bike trails which we were doing. Hotel owner had good suggestions for activities, organised our taxi to Napier and return with no fuss. This is good value for money. I noticed some rooms were up stairs, if you have mobility issues I'd mention this at booking to ensure a ground floor room. Pool with bbq is available and laundry facilities ($5 per load). Restaurants are a short walk or drive away. Supermarkets also nearby.

I would not recommend this motel to anyone our holiday was ruined due to the owners. We are a young family who decided to take our kids away who aged 4 and a 10 month old baby for a family holiday arrived from Wellington checked in to hotel prior to a booking my partner had made. We went up to our room unpacked and set up, about 20 minutes later the lady owner came storming up to our motel and said we had made a double booking, this was a genuine mistake, she wanted to charge double I clearly stated we could not afford to pay twice, she went away and tried to charge my credit card the whole amount for a double booking which never went through the owner then came back up accusing me and my partner of being fraudsters without even getting her facts right, discussion became heated this lady got very aggressive and rude and raised her voice infrontt of my children, my daughter ran off scared into the motel room and tired to hide under the bed, I asked the lady to leave 3 times as she had made my daughter cry she was saying she doesn't give a s### or dosent give a S### that we were a family and that she wanted her money, I tried to close the motel door and she stood in the way and prevented my from closing it at this stage I had to call the police due to my children seeing all this, while we were awaiting police the owners husband came out and got his car and parked it right infront of ours to prevent us from leaving, they were ringing our motel phone demanding payment saying were illegally on their property and they were going to trespass us, yet they were blocking our car in stopping us from leaving, police arrived and they had to move car we left without staying any nights. I should not have had to call police because we felt so intimidated by these people my children should not have had to see or hear this and the fact that she upset my daughter is not acceptable of someone that's in business they should be in business, this was so unprofessional, Police said they had no right and were not allowed to blocky our car in, they did not even apologise they were all about money and not about their customers or customer needs whatsoever The room was very overpriced as well Shame on you both Comfort Inn

1120 Karamu Road North Hastings

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Business center

Fairmont Motor Lodge places you within a mile (2 km) of Hawke's Bay Exhibition Centre and Westerman's Building. This 14-room, 3-star motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's in central Hastings and also close to Hawke’s Bay Fallen Soldiers’ Memorial Hospital and Hawke's Bay Opera House.


For your convenience, breakfast is available for a fee.


The 14 rooms are recently renovated and have an array of amenities, including microwaves, minibars, and coffee makers. Guests can expect free WiFi and TVs with DVD players. Hair dryers and ironing boards are other standard amenities.

Property features

Renovated in 2016, Fairmont Motor Lodge offers an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Helpful staff can provide dry cleaning/laundry services and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.

Room options


Queen 1 | Sleeps 2

1 Bedroom

Queen 1 | Sleeps 3

1 Bedroom Twin

Queen 1 | Sleeps 4

2 Bedroom Suite

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 38 reviews