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The Suffolk Hotel

Property class: 3

Choose dates to view prices

Photo gallery for The Suffolk Hotel

A restaurant interior with wooden tables, chairs, and a central walkway.
A dimly lit lounge area with patterned wallpaper, leather seating, and small tables with lamps.
A hotel room with a bed, a desk, a chair, a window with curtains, a wall-mounted picture, and a lamp.
A wooden desk with a mirror, a lamp, a glass of water, and a bottle of champagne.
A two-story building with a sign for 'The Suffolk Hotel' and 'Nine Jars' below.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

View in a map
9 High St, Haverhill, England, CB9 8AA
  • Place, Haverhill Arts Centre
    ‪4 min walk‬
  • Place, Haverhill Leisure Centre
    ‪4 min walk‬
  • Place, Cheeky Chimps Funhouse
    ‪3 min drive‬
  • Airport, London (STN-Stansted)
    ‪43 min drive‬

Room options

View all photos for King Suite

A bedroom with a bed, a wardrobe, a desk, a television, and a window.

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single with Shower

A hotel room with a bed, a bedside table with a lamp, a TV, and a framed picture on the wall.

Standard Single with Shower

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single

A hotel room with a bed, bedside table, wall art, and a mirror.

Deluxe Single

  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Room, 1 King Bed

A bedroom with a bed, a chair, a desk, and a wardrobe.

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a kitchenette.

Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Haverhill

The Suffolk Hotel places you within a 5-minute walk of Haverhill Arts Centre and Cineworld Haverhill. This 11-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Cineworld Haverhill - 3 min walk - 0.2 miles
  • Haverhill Arts Centre - 4 min walk - 0.3 miles
  • Haverhill Leisure Centre - 4 min walk - 0.3 miles
  • Cheeky Chimps Funhouse - 3 min drive - 1.7 miles
  • Newmarket Racecourse - 26 min drive - 18.3 miles

Getting around

  • Shelford Station - 24 min drive
  • Cambridge (CBG) - 38 min drive

Restaurants

  • ‪Baltic Amber - ‬4 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Barny Arms - ‬7 min drive
  • ‪Ceos - ‬3 min walk
  • ‪KFC - ‬5 min walk

About this property

The Suffolk Hotel

Guests of The Suffolk Hotel enjoy free WiFi in public areas, express check-out, and a terrace. Additional amenities include local meal delivery service and a garden.
Guests can expect free WiFi and 40-inch TVs with satellite channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, portable fans, and safes. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

The front desk is open Monday to Saturday (7:30 AM – 9:00 AM), Sunday to Sunday (8:30 AM – 10:00 AM), and Monday to Saturday (11:30 AM – 9:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 26 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
  • Front desk
The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.00 per night
  • Cribs/infant beds are available for GBP 5.0 per day

Property payment types

  • American Express
  • Mastercard

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 16.95 for adults and GBP 6.95 for children
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per day
  • Rollaway bed fee: GBP 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

The Suffolk Hotel Hotel
The Suffolk Hotel Haverhill
The Suffolk Hotel Hotel Haverhill

Frequently asked questions

What's there to see around The Suffolk Hotel?

This hotel is located in Haverhill, just steps from Cineworld Haverhill and Haverhill Arts Centre, and within a short walk of Haverhill Leisure Centre. You'll also find Camping close and Cheeky Chimps Funhouse within a short drive.

How much does it cost to stay at The Suffolk Hotel?

As of Nov 10, 2026, prices found for a 1-night stay for 2 adults at The Suffolk Hotel on Dec 11, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Suffolk Hotel?

No, there isn't parking available at the hotel.

Does The Suffolk Hotel include a casino?

No, The Suffolk Hotel doesn't have a casino.

Will I find an indoor pool at The Suffolk Hotel?

No, there is no indoor pool at this hotel.

Is The Suffolk Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and meal delivery service as well as a restaurant.

Does The Suffolk Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Suffolk Hotel have a restaurant with a breakfast menu?

Yes, The Suffolk Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Will The Suffolk Hotel allow pets to stay for free?

No, pets aren't allowed at The Suffolk Hotel.

Does The Suffolk Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Suffolk Hotel?

The closest major airport to The Suffolk Hotel is Cambridge (CBG), which is 17.3 mi away (38 minutes by car). Another top airport is Stansted Airport (STN), which is located 20.6 mi away (49-minute drive).

Can I book a room with a balcony at The Suffolk Hotel?

No, there aren't any guestrooms at The Suffolk Hotel that offer a balcony.

The Suffolk Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 38 reviews
Rating 8 - Good. 10 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 2 out of 38 reviews
Rating 2 - Terrible. 5 out of 38 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable bijou room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff very helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, quiet, clean, fast wifi, good shower.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay nice town comfortable bed friendly staff. Breakfast was very limited as in didn’t have any orange juice or certain other items but overall wasn’t an issue reflecting my stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Spotless room and really comfortable stay with great check in. But the best bit .....the staff especially the two girls Hally and
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to shops, bars and restaurants
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room, stayed for 1 night, was just what we needed after a day of hiking. Service and food were awesome, very friendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent, as was the food in the evenings. The staff were very helpful.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities
The rooms are nice - the cleaning can be better, same as the staff.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, parking was close and not too dear £2:80 for 24 hrs. Room was nice although pigeons made a bit of noise. Comfortable bed and friendly staff.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good staff, bit odd that the bar shut at 5.30 sunday afternoon.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, only little hiccup was no milk or cup when i arrived, but staff got them asap. Very friendly and welcoming.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night here but our room was really good (modern and felt new). Had everything we needed and bed/pillows really good. It was hot night but expected it with the nice weather (room did have a small cooling unit and we brought our own fan). Nice bar and restaurant attached. Would stay here again next time we come to Haverhill.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Booked two rooms through Expedia, had the two reservation confirmations, but there was only one room available. We had to find a second hotel room elsewhere.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall cleanliness was OK. The bathroom looked newly refurbished, however the shower caddy was rusty and the soap dispensers were empty. No parking but there is a car park behind the hotel, also from the road isn’t easy to spot as it looks like a restaurant from the front. Breakfast was OK, one choice of coffee only included in the price. Overall the hotel is clean and comfortable.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wedding weekend in Haverhill

Hotel is located great for shops, Transport and bars. Was impressed with the room and very easy to find the hotel, it has a lovely bar downstairs that does a wide variety of cocktails. Their is only two things that let this hotel down and stop it getting 10/10. • Night Entrance is difficult and you lightning/ visibility is poor intill you get very near the door. • Customer service was poor and the out of hours contact number is no use what so ever
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Staff very good and courteous but room left a lot to be desired.Chips out of walls, liquid splashed on 1 wall and left to dry,bathroom was dirty(dust), shower was full of mould, rust on stainless steel, toilet seat stained and the bowl (top edge) hadn't been cleaned in a while. The laminate also seemed as not fit for purpose as chipped and lifting
Stayed 2 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Direct needed to be changed on arrival as it was awful. Staff were attentive but unprofessional. Sink was blocked in the bathroom and there was no hot water at all including the shower. Big fan outside the window buzzed the whole time. I didn’t eat or take breakfast, thought it safest not to….
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
no air condition and very dirty window which I couldn't open it.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025