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Mercure Hatfield Oak

Propiedad de 3.0 estrellas

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Galería de fotos de Mercure Hatfield Oak

Desayuno buffet entre semana (con cargo)
Servicio de la propiedad
Habitación estándar, 2 camas individuales | Escritorio, cortinas blackout y tabla de planchar con plancha
Privilege, Habitación, 1 cama King size | Baño | Tina con regadera, amenidades de baño ecológicas, secadora de cabello
Un hotel con una torre destacada, una entrada bien iluminada y varias banderas.

Opiniones

7.4 de 10,
Buena

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Desayuno disponible
  • Servicios ejecutivos
  • Bar

Explora la zona

Ver en el mapa
Roehyde Way, Hatfield, England, AL10 9AF
  • Place, Universidad de Hertfordshire
    ‪5 min a pie‬
  • Place, Hatfield Leisure Centre
    ‪16 min a pie‬
  • Place, Centro comercial The Galleria
    ‪2 min en auto‬
  • Airport, Londres (LHR-Heathrow)
    ‪74 min en auto‬

Opciones de habitación

Abrir todas las fotos de Habitación estándar, 1 cama matrimonial

Habitación de hotel con cama, mesita de noche, lámpara, ventana con persianas, espejo y baño visible a través de una puerta abierta.

Habitación estándar, 1 cama matrimonial

8.6 de 10
Excelente
(4 opiniones)
  • 226 pies cuadrados
  • 2 personas
  • 1 cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Habitación estándar, 2 camas individuales

Habitación estándar, 2 camas individuales | Escritorio, cortinas blackout y tabla de planchar con plancha

Habitación estándar, 2 camas individuales

  • 226 pies cuadrados
  • 2 personas
  • 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Suite junior, 1 cama King size y sofá cama

Suite junior, 1 cama King size y sofá cama | Escritorio, cortinas blackout y tabla de planchar con plancha

Suite junior, 1 cama King size y sofá cama

  • 280 pies cuadrados
  • 4 personas
  • 1 cama King y 1 sofá cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Privilege, Habitación, 1 cama King size

Privilege, Habitación, 1 cama King size | Escritorio, cortinas blackout y tabla de planchar con plancha

Privilege, Habitación, 1 cama King size

  • 280 pies cuadrados
  • 2 personas
  • 1 cama King
  • Wifi gratuito

Información de la zona

Hatfield

Mercure Hatfield Oak está a unos 5 minutos a pie de Universidad de Hertfordshire y a 2 kilómetros de otros puntos de interés, como Centro comercial The Galleria. Los huéspedes de este hotel de 3 estrellas con 85 habitaciones tienen a su disposición un restaurante, wifi gratis en la habitación y estacionamiento gratis.

Qué hay cerca

  • Universidad de Hertfordshire - A 5 min a pie - 0.4 km
  • Hatfield Leisure Centre - A 16 min a pie - 1.4 km
  • Centro comercial The Galleria - A 2 min en auto - 1.7 km
  • Casa Hatfield - A 6 min en auto - 4.3 km
  • Warner Bros. Studio Tour London - A 23 min en auto - 20.6 km

Medios de transporte

  • Estación de tren Welham Green - 3 min en auto
  • Londres (LTN-Luton) - 35 min en auto

Restaurantes

  • ‪McDonald's - ‬A 2 min en auto
  • ‪Nando's - ‬A 3 min en auto
  • ‪The Forum - ‬A 7 min a pie
  • ‪The Harrier - ‬A 8 min a pie
  • ‪Café Forum - ‬A 7 min a pie

Información de la propiedad

Mercure Hatfield Oak

Mercure Hatfield Oak tiene para ti wifi gratis en las áreas comunes, salas de juntas y espacio para conferencias. Para los que viajan en auto, hay estacionamiento gratis. El personal de la recepción, disponible las 24 horas del día, los siete días de la semana, estará siempre dispuesto a brindarte ayuda si necesitas resguardo de equipaje, servicio de lavandería o tintorería y almacenamiento seguro de objetos de valor. También tendrás lavandería, salón de banquetes y dispensador de agua.

Propiedades similares

Restaurante
The Chequers
Knebworth
  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Aire acondicionado
9.2 de 10, Magnífico, 175 opiniones
$92 por noche
El precio actual es de $111
21 jun. - 22 jun.
Total con impuestos y cargos
The Chequers

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estación de carga para autos eléctricos en la propiedad
  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad

Alimentos y bebidas

  • Desayuno buffet disponible entre semana de 06:30 a 10:00 con cargo: GBP 13.95 por persona
  • 1 bar o lounge
  • 1 restaurante

Para familias

  • Lavandería

Servicios generales

  • Caja de seguridad en la recepción
  • Dispensador de agua
  • Lavandería
  • Resguardo de equipaje
  • Servicio de recepción las 24 horas

Servicios para huéspedes

  • Cambio de sábanas (previa solicitud)
  • Cambio de toallas (previa solicitud)
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)

Servicios ejecutivos

  • Salas de juntas
  • Zona para conferencias de 286 m²

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Acceso a pisos superiores solo por escalera
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Centro de negocios con acceso para silla de ruedas
  • Lounge con acceso para silla de ruedas
  • Rampa de acceso para silla de ruedas
  • Restaurante con acceso para silla de ruedas

Más

  • 1 edificio
  • 2 pisos
  • Agitadores de café biodegradables disponibles
  • Al menos el 80% de la iluminación es con focos LED
  • Año de construcción: 1980
  • Compra de compensaciones para cubrir al menos un 10% de su huella de carbono anual
  • Desayuno vegetariano disponible
  • No hay agitadores de plástico para café
  • No hay botellas de agua de plástico
  • No hay popotes de plástico para bebidas
  • No se permite fumar en la propiedad
  • Opciones veganas
  • Opciones vegetarianas
  • Política integral de reciclaje
  • Popotes biodegradables disponibles
  • Salón de banquetes
  • Vasos reutilizables

Amenidades en la habitación

Habitación

  • Cortinas oscuras
  • Se proporcionan sábanas

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina con regadera

Entretenimiento

  • TV de pantalla plana con canales satelitales

Alimentos y bebidas

  • Cafetera y tetera
  • Servicio a la habitación limitado

Más

  • Escritorio
  • Habitaciones conectadas disponibles
  • Iluminación LED
  • Interruptores de ahorro de energía en las habitaciones
  • Los artículos de limpieza son ecológicos
  • Plancha y burro de planchar (previa solicitud)
  • Productos de higiene personal ecológicos
  • Reciclaje
  • Regaderas ahorradoras
  • Teléfono

Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in cualquier hora del día
Check-in sin contacto
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00
Check-out sin contacto

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo
No se garantiza la disponibilidad de habitaciones insonorizadas
El equipamiento de seguridad de esta propiedad incluye detector de monóxido de carbono, extintor de incendios, detector de humo, sistema de seguridad, botiquín de primeros auxilios y rejas de ventanas
La propiedad asegura que cumple con las medidas de limpieza y desinfección del siguiente organismo o protocolo: ALLSAFE (Accor Hotels)
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Otros nombres de la propiedad

Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hatfield
Mercure Hatfield Oak Hotel Hatfield

Preguntas frecuentes

Is a free cancellation option available at Mercure Hatfield Oak?

Mercure Hatfield Oak provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Mercure Hatfield Oak?

This hotel is located in Hatfield within a short 19-minute walk of Hatfield Leisure Centre. You'll also find Hatfield House and The Galleria within a short drive.

Will I be able to park at Mercure Hatfield Oak?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Mercure Hatfield Oak have a casino on the premises?

No, Mercure Hatfield Oak doesn't have a casino.

Will I find an indoor pool at Mercure Hatfield Oak?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Hatfield Oak?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include slippers.

Are there hot tubs at Mercure Hatfield Oak?

No, there isn't a spa tub at this hotel.

Does Mercure Hatfield Oak have a restaurant that serves breakfast?

Yes, Mercure Hatfield Oak serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will Mercure Hatfield Oak allow pets to stay for free?

No, pets aren't allowed at Mercure Hatfield Oak though service animals are welcome.

Are there connecting rooms at Mercure Hatfield Oak?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Mercure Hatfield Oak?

The closest major airport to Mercure Hatfield Oak is Luton Airport (LTN), which is 15 mi away (35 minutes by car). Another top airport is London City Airport (LCY), which is around 20.8 mi away.

Can I book a room with a balcony at Mercure Hatfield Oak?

No, you won't find guestrooms with balconies at Mercure Hatfield Oak.

Opiniones de Mercure Hatfield Oak

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 100 de 434 opiniones
Puntuación de 8, es decir, Bueno. Basada en 179 de 434 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 87 de 434 opiniones
Puntuación de 4, es decir, Malo. Basada en 42 de 434 opiniones
Puntuación de 2, es decir, Terrible. Basada en 26 de 434 opiniones

7.8/10

Limpieza

7.8/10

Servicio y personal

7.2/10

Servicios

7.2/10

Condiciones de la propiedad

Opiniones

Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza y servicio y personal
Location was good.
Se hospedó 1 noche en agosto de 2022
Opinión verificada

6/10 Aceptable

Gerry

No le gustó: Condiciones de la propiedad
Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Opinión verificada

6/10 Aceptable

Victoria

Served a purpose but noisy and very impersonal
Se hospedó 1 noche en julio de 2022
Opinión verificada

6/10 Aceptable

Sara

Le gustó: Limpieza, servicio y personal, servicios
Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Se hospedó 1 noche en julio de 2022
Opinión verificada

8/10 Buena

James

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Se hospedó 1 noche en diciembre de 2022
Opinión verificada

6/10 Aceptable

Steven T

Le gustó: Limpieza y servicio y personal
Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Se hospedó 4 noches en octubre de 2022
Opinión verificada

2/10 Terrible

Peter

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Se hospedó 1 noche en agosto de 2022
Opinión verificada

4/10 Mala

Graham

Le gustó: Servicio y personal
Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Opinión verificada

4/10 Mala

Jason

No le gustó: Limpieza y servicio y personal

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Se hospedó 1 noche en octubre de 2022
Opinión verificada

4/10 Mala

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

REGULAR

MUY REGULAR
Opinión verificada

4/10 Mala

Peter

No le gustó: Limpieza
Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Se hospedó 1 noche en noviembre de 2022
Opinión verificada

2/10 Terrible

L

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Se hospedó 1 noche en junio de 2022
Opinión verificada

10/10 Excelente

SHYAMALA

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excellent for the price!
Se hospedó 1 noche en mayo de 2022
Opinión verificada

8/10 Buena

Cliente verificado

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Se hospedó 2 noches en abril de 2022
Opinión verificada

2/10 Terrible

David

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Se hospedó 1 noche en marzo de 2022
Opinión verificada

10/10 Excelente

Cassandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

8/10 Buena

Maxine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en febrero de 2022
Opinión verificada

10/10 Excelente

Oyetunde

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Se hospedó 1 noche en febrero de 2022
Opinión verificada

10/10 Excelente

Shar Younn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Room is clean and nice.
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

4/10 Mala

David

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Se hospedó 1 noche en septiembre de 2021
Opinión verificada

8/10 Buena

Scott

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.
Se hospedó 1 noche en agosto de 2021
Opinión verificada

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pleasent attentive staff, rooms are large enough and well equipped although a little brightning up would help. Breakfast was adequate and freshly prepared and served with a smile.
Se hospedó 1 noche en julio de 2021
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza y servicio y personal

Good location & suitable for 1 night

Good location to get to North Mymms Park for a wedding. The stay included a breakfast. Room had a kettle in the room which was nice. Hairdryer in the cupboard and few mirrors which was good. The room did get hot at night as no air conditioning.
Se hospedó 1 noche en julio de 2021
Opinión verificada

6/10 Aceptable

Alice

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza

Good breakfast but avoid the evening meal

Stayed for 2 nights. Just dropped our bags in the room which was fine then headed downstairs for a drink and a meal. The food in the restaurant for an evening meal was mediocre to say the least. Starters that were hot enough to burn your mouth, mini spring rolls,think McDonald's apple pie, and pasta that was cold. The bathroom was just awful though. Mouldy walls and ceiling and paint flaking off the ceiling! Complained next day and we were moved to a different room which was better but can't believe they actually put us in there in the first place. Having said that though that the staff were very helpful despite there being so few of them and nothing was too much trouble. Definitely recommend the breakfasts. Finally a chef that knows how to poach an egg properly! Had it not been for the bathroom would definitely have recommended the hotel.
Se hospedó 1 noche en julio de 2021
Opinión verificada

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
The hotel was near Hatfield House so the location was ideal. Our room, 114 was very large but the bed only had 1 very thin pillow each and was not very comfortable. The bathroom needed updating and the shower flooded the floor. The staff were friendly but there weren’t enough of them so there was a long wait for breakfast and our porridge arrived at the same time as our cooked breakfast.
Se hospedó 1 noche en julio de 2021

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