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The New York House

4.0 star property
Guesthouse in Hartlepool with a bar

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Photo gallery for The New York House

Exterior
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Bar (on property)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

View in a map
185-187 York Road, Hartlepool, England, TS26 9EE
  • Place, Hartlepool Maritime Experience
    ‪16 min walk‬
  • Place, Museum of Hartlepool
    ‪16 min walk‬
  • Place, Monkey Statue
    ‪3 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪29 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Ensuite

Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Hartlepool

The New York House places you within a short walk of Victoria Park and within a mile (2 km) of Museum of Hartlepool. This 14-room, 4-star guesthouse welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and express check-in.
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What's nearby

  • Victoria Park - 12 min walk - 0.6 miles
  • Hartlepool Maritime Experience - 16 min walk - 0.9 miles
  • Museum of Hartlepool - 16 min walk - 0.9 miles
  • Ward Jackson Park - 2 min drive - 1.1 miles
  • Monkey Statue - 3 min drive - 1.2 miles

Getting around

  • Hartlepool Station - 14 min walk
  • Durham (MME-Teesside Intl.) - 26 min drive

Restaurants

  • ‪King Johns Tavern - ‬7 min walk
  • ‪The Park Inn - ‬1 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Three Brass Monkeys - ‬6 min walk

About this property

The New York House

Guesthouse in Hartlepool with a bar
Guests of The New York House enjoy free WiFi in public areas, a meeting room, and express check-in. There's free offsite parking if you drive. Staff members can help with accommodation requests, and provide luggage storage. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Coffee makers and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free offsite parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Lusso Italian Restaurant

Things to do

  • TV in common areas

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:30 AM
Checking in and out are easy with express services. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

York House B&B Hartlepool
York House Hartlepool
New York House Hartlepool
New York Hartlepool
The New York House Hartlepool, England
New York House Guesthouse Hartlepool
New York House Hartlepool
Guesthouse The New York House Hartlepool
Hartlepool The New York House Guesthouse
The New York House Hartlepool
The York House
New York House Guesthouse
New York House
Guesthouse The New York House
New York House Hartlepool
The New York House Guesthouse
The New York House Hartlepool
The New York House Guesthouse Hartlepool

Frequently asked questions

Is free cancellation available at The New York House?

The New York House offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see within easy reach of The New York House?

This guesthouse is located in Hartlepool, a short 19-minute walk from Hartlepool Maritime Experience and also 13 minutes on foot from Victoria Park. You'll also find Seaton Carew Beach and Museum of Hartlepool within a short drive.

Is there parking available at The New York House?

No, there isn't parking at the guesthouse but you'll find free parking nearby.

Does The New York House feature a casino on the premises?

No, The New York House doesn't have a casino.

Will I find an indoor pool at The New York House?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about The New York House?

Amenities at this guesthouse that appeal to couples include a bar and wedding services.

Are there hot tubs at The New York House?

No, there isn't a spa tub at this guesthouse.

Does The New York House have a restaurant that serves breakfast?

Yes, The New York House serves breakfast for a surcharge at Lusso Italian Restaurant.

Will The New York House allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at The New York House.

Are there connecting rooms at The New York House?

No, there aren't connecting guestrooms at this guesthouse.

How far is the airport from The New York House?

The closest major airport to The New York House is Durham (MME-Teesside Intl.), which is 20.9 mi away (26 minutes by car).

Can I book a room with a balcony at The New York House?

No, there aren't any accommodations with balconies at The New York House.

Does The New York House host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The New York House.

Reviews

The New York House Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities
Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 20 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service with stressful experience

As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Stayed 2 nights in Oct 2019

4/10 Poor

Vaclovas

Liked: Cleanliness
Disliked: Staff & service, room comfort
TV no working Shower no working Room 207
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent friendly staff ideal location breakfast great
Stayed 1 night in Mar 2019

2/10 Terrible

Debby

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ooops

Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
Stayed 3 nights in Sep 2018

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service

Average and not able to get Wifi, good breakfast

Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable & Great Value

Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

low price compensates for deficiencies

Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to town centre

Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
Stayed 1 night in Apr 2018

8/10 Good

steve , warwick england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the town.

Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
Stayed 1 night in Dec 2017

8/10 Good

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities

Great little hotel, thumbs up from us.

Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Stayed 3 nights in Dec 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Stayed 1 night in Aug 2017

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
Stayed 2 nights in Jul 2017

10/10 Excellent

Poungpaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Murph, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hartlepool choice.

Excellent facilities with a very good breakfast included in the price.