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The Swan Hotel

3.0 star property
Hotel in Harleston with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Swan Hotel

Exterior
Exterior
Double Room, Ensuite | Iron/ironing board, free WiFi
Four poster double ensuite | Iron/ironing board, free WiFi
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
The Thoroughfare, Harleston, England, IP20 9AS
  • Place, King George's Hall & Museum
    ‪1 min walk‬
  • Place, Harleston Library
    ‪3 min walk‬
  • Place, Harleston Recreation Park
    ‪6 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪38 min drive‬

Room options

View all photos for Four poster double ensuite

Four poster double ensuite | Iron/ironing board, free WiFi

Four poster double ensuite

  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for Double Room, Ensuite

Double Room, Ensuite | Iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 4 Twin Beds OR 2 Twin Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Iron/ironing board, free WiFi

Family Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room (Ensuite with Bath)

  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Harleston

The Swan Hotel places you next to King George's Hall & Museum and within a 5-minute walk of Harleston Library. This 14-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • King George's Hall & Museum - 1 min walk - 0.1 miles
  • Harleston Library - 3 min walk - 0.2 miles
  • Harleston Recreation Park - 6 min walk - 0.3 miles
  • No. 1 Pit - 2 min drive - 1.3 miles
  • Club Pit - 2 min drive - 1.5 miles

Getting around

  • Diss Station - 17 min drive
  • Norwich (NWI-Norwich Intl.) - 47 min drive

Restaurants

  • ‪The Cap - ‬1 min walk
  • ‪The Old Ram Coaching Inn - ‬8 min drive
  • ‪The Crown Inn - ‬7 min drive
  • ‪Fox And Goose, Fressingfield - ‬8 min drive
  • ‪The Swan Inn - ‬11 min drive

About this property

The Swan Hotel

Hotel in Harleston with a 24-hour front desk and a restaurant
Guests of The Swan Hotel enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a porter/bellhop.
TVs come with DVD players, and guests can stay connected with free WiFi. Coffee makers are also standard.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-9 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Swan Harleston
Swan Hotel Harleston
Swan Hotel Harleston
Swan Harleston
Hotel The Swan Hotel Harleston
Harleston The Swan Hotel Hotel
The Swan Hotel Harleston
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Harleston
The Swan Hotel Hotel Harleston

Frequently asked questions

Are free cancellation options available at The Swan Hotel?

The Swan Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

What can I see close to The Swan Hotel?

This hotel is located in Harleston, just steps from King George's Hall & Museum and Harleston Library, and within a short walk of Harleston Recreation Park. You'll also find No. 1 Pit and Ocean Pit within a short drive.

Will I be able to park at The Swan Hotel?

Yes, self parking is offered for free at the hotel.

Does The Swan Hotel include a casino on the premises?

No, The Swan Hotel doesn't have a casino.

Is there an indoor pool at The Swan Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Swan Hotel?

Couples will appreciate amenities like a bar, a restaurant, and a garden at this hotel.

Does The Swan Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Swan Hotel feature a restaurant that includes a breakfast menu?

Yes, The Swan Hotel serves breakfast for a surcharge from its restaurant.

Does The Swan Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Swan Hotel.

Are there connecting rooms at The Swan Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Swan Hotel?

The closest major airport to The Swan Hotel is Norwich (NWI-Norwich Intl.), which is about 18.5 mi away.

Can I book a room with a balcony at The Swan Hotel?

No, there aren't any guestrooms with balconies at The Swan Hotel.

Reviews

The Swan Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 39 reviews
Rating 8 - Good. 15 out of 39 reviews
Rating 6 - Okay. 12 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 2 out of 39 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very characterful old world charm full of history.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended!

The hotel is old as England. Some of the wooden beams in the ceilings are going to collaps some time soon: there are so many worm holes in them, it's hard to believe they still hold up. The shower is an every day adventure: do I get hot water today? Does the temperature change from ice cold to burning hot in a blink of an eye? Does another guest drain his bath tub and I get the water fed back into mine?! The place is very typical british, but it is very run down. Service is fair at best.
Stayed 1 night in Jun 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, room comfort

Swan Harleston

It is a very old building and as such it does not have the pristine condition that more modern hotels.provide. However it has character, history and the staff work hard to help in any way that they can. The breakfast is highly recommended and the bar is busy and lively. Good value and great service.
Stayed 1 night in Jun 2019

8/10 Good

Lucy

Liked: Cleanliness, staff & service, room comfort

Dated but comfortable

We stayed in a family room which was spacious and clean, but unbearably hot. It was 26° on the day we stayed, and because of the hotel holding a beer festival outside into the early hours of the morning, we could not open the windows as the children would not have slept. As this is an old, period property, understandably there is no air-con, but the temperature really was unbearable. The rooms are dated, and although I understand the character of the building needs to be kept, some updating would not go amiss. The bathroom in particular was probably older than I am, and the shower was poor. The beds were comfortable and clean, and there were good facilities in the room, including ironing equipment and tea/coffee making facilities. Breakfast was included and was really lovely, and we couldn't fault the service, but the room price was high for what we got, particularly with the beer festival on, which took over the whole hotel and car park. We were not notified this was happening prior to our arrival. The hotel can charge what it likes as there is little competition for family rooms in Harleston, and although I can't fault the staff and service, I do think this hotel is overpriced and in need of freshening up.
Stayed 1 night in Jun 2019

8/10 Good

Heather, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very historical and lovely. Great huge breakfast and had a lot of character. The front desk was in the pub! Great location right downtown.
Stayed 3 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel 👍

Nice place to stay. Food downstairs in the Bar was delicious. Will definitely stay again
Stayed 1 night in Jan 2019

8/10 Good

Ian

Nice old hotel, lots of nice period features although at some point, doors had been replaced by rather low quality ones that detracted from the ambience. The room was ok. The bed not the largest but comfortable. The bath with overhead shower wasn’t the best, I’m still amazed that hotels still seem to think that shower curtains are still acceptable. The extractor fan wasn’t working and judging by the musty smell, this wasn’t a recent fault. I must stress though that overall the room was ok and we would stay again. Noise from outside late at night was more than I expected. If we stay again I will remember to ask for a room at the rear. Also, finding the car park is fun due to the one way system. (Hint- go almost out of town and come back down a parallel road...) Breakfast was excellent and the staff were friendly, helpful and helped make the stay quite enjoyable
Stayed 1 night in Nov 2018

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Not quite as website

Not quite as pictures on website - room adjusted for our stay
Stayed 2 nights in Sep 2018

6/10 Okay

Nicola, Co Clare, Republic of Ireland.

Liked: Cleanliness, staff & service

A lovely, old fashioned hotel, privately owned.

An historic building so no mod cons in this lovely old fashioned hotel. Rooms are large and bathrooms adequate although dated. Didn't worry me at all as the staff were great (although a bit thin on the ground)! If you want a hotel were old fashioned values count this is the one for you. Situated in a lovely market town it's a gem as long as you are not looking for a modern plastic chain. The food is brilliant also.
Stayed 4 nights in Aug 2018

10/10 Excellent

Geoff, st ives cambs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good surprise with the suite and comfort of the bed. Helpful stall and a good breakfast.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Ok for an overnight stop

Nothing wrong with this hotel. Just a bit tired looking and not much to recommend it. There was a big party in thd function room and only 1 member ocf staff to do everything. I guess jt is quieter normally
Stayed 1 night in Jul 2018

10/10 Excellent

Trudi, Hampshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going back again 😁

Lovely hotel, full of character including very wonky floors. Warm welcome and super helpful staff: Luke, especially is a credit to the hotel. My partner and I both said we would plan to stay again... Soon.
Stayed 1 night in Jun 2018

6/10 Okay

Steve, London

Liked: Cleanliness, staff & service

Historic old inn in the high street

We booked this hotel on the basis of it offering a family room for four at reasonable value. It is a historic old inn on the high street of a charming market town.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great pub with small but clean rooms

Rooms seem to be kept clean, and beds are comfortable. Pub downstairs is great, with friendly bar staff and locals. Well looked after at breakfast time.
Stayed 1 night in Jan 2018

6/10 Okay

alan, Sussex

Liked: Staff & service
Disliked: Room comfort

Tired

The hotel is full of character but certainly shows its age. The shower in our room did not work and we were unable to switch off the radiator so it became overly hot. Very friendly staff and we had an excellent evening meal there. Was also in an excellent central location for everything we needed.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2017

8/10 Good

David

Liked: Staff & service

Nice country hotel

The Swan oozes local charm and is good value for money. A good breakfast, great beer and the host with the most. Rooms and plumbing are very dated but that is a part of the charm, I will certainly stay again in preference to other establishments I have used in the same area.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

nice hotel - bit tired

Nice Hotel, bit tired, very old, steeped in history, stairs not for the faint hearted as they are very wonky. staff very good, breakfast very good.

10/10 Excellent

Frederick, West Coast USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nicely restored inn with a history

The staff is friendly and helpful. I enjoyed dining downstairs and imagining myself chugging a beer there, back in the day, sitting across from my ancestor Edward Fuller. The town is delightful. St. Mary's Church is magnificent, a legacy in my family and well worth a visit.

10/10 Excellent

Jill, Queniborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great x good service x hotel could do with refurb x

8/10 Good

Irene, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swann

Good hotel let down by breakfast staff really nice

8/10 Good

Jim, Worcester

Liked: Cleanliness, staff & service, room comfort

Work

Good place to stay nothing too fancy but great food in the Bar and made to feel very welcome

8/10 Good

Elaine, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attending a friend's wedding. Arrived a lot later than expected, due to weather condition. Hotel staff were very helpful and friendly. Lovely breakfast. Would stay again.

4/10 Poor

katie, england

Disliked: Cleanliness, staff & service, property conditions & facilities

noisey and carpet very dirty

not much sleep noisey outside people shouting andbathroom dirty smelt of blocked drains needs a bit of bleach down loo and sink loo was brown stains not clean at all