Crowne Plaza Hannover4.5 out of 5.0
Recent guest reviews
I stayed again at this hotel (third time) for 4 nights and had an overall pleasant stay. They accommodated my request to give me an early morning check-in, which I really appreciate. The room was fine, although not in a corner as I had requested, but that's OK. The pull-out knob for the shower was missing to my surprise, but when I informed the front desk about it, they had someone fix it quickly. The customer service in the bar/restaurant area was not in my opinion great. I went there twice and the servers were not very friendly and the night before I left, my business colleague and I had to wait for a long time before our drink order was taken. No apology was rendered nor was the servers friendly or smiling. They were busy but not packed, so I think it may a training issue. To the contrary, the person who brought in the room service food was excellent! During check-out, there were mistakes in my bill (charged for breakfasts I had not eaten), but this was fixed quickly. The person at check-out was efficient but not friendly, no smile or friendly Good Bye. I like this hotel, especially its convenient location and will probably stay here again, but would sure love to see a bit more friendliness and smiling faces.
Hotel is walking distance from railway station and the city. Everything was very clean and high standard. I have been to many hotels and this the best breakfast I ever had. Omelettes is done by your order.
Very nice hotel. Front desk staff were excellent. Upgraded to lovely room with lots of space. Restaurant is very good, dinner was excellent. Convenient location, 5 minute walk to train station. Close to many good restaurants .
Location is too closed to the central train station and it can be easy to approach shopping street and nicer restaurants. 1. Location ★★★★★ 2. Shopping ★★★★★ 3. Restaurants ★★★★ 4. Attractions ★★★☆ 5. Easy to park ★★★★★ 6. Facility ★★★★☆ 7. Value for money ★★★★★ 8. Staff kindness ★★★★★ 9. Breakfast ★★★☆ 10. Room condition ★★★★★
The room was clean, big and very comfortable. The breakfast needs some improvement since there is no big variety. The staff is friendly and helpful. It is very close to center of the city. An exterior renovation is needed.
Was travelling on business and stayed in the hotel. Clean, modern rooms with plenty of space. I could do with a real door on the bathroom instead of the frosted glass sliding door but I was by myself so I didn't mind. Very nice breakfast selection but a little pricey. Short walk to the town center and all the Christmas markets which are so much fun this time of year. Parking is convenient (attached to the hotel) with a fee. Has a HUGE club sandwich one night from room service and it was delicious. The check out process was a bit slow and there wasn't an express option so plan a few min extra at peak times.
Visited for the Christmas market, really well situated for railway station as well. Great rooms, comfortable bed, tea / coffee making facilities. Mini bar, safe, iron + board, hairdryer, toiletries in bathroom, what more do you need. Staff, especially behind reception, brilliant. We arrived early and the receptionist (wish I'd noticed his name) changed our rooms so that we could check in straightaway. Ate in the Bistro/bar twice, food good and atmosphere great when we were there. Breakfast also good, usual buffet style, just make sure you find the hot food section towards the back of the restaurant.
Warm friendly and comfortable. Could not fault the hotel in any way. Excellent room, recently refurbished and only a short walk to the city centre and railway station for connection to the airport. Tasty bar snacks and good German beer.
Even though the area was very busy during the 3rd week of November due to my IHG membership I was offered an upgrade to the 2nd floor right next to the gym and spa. The room was just the perfect size for 1 week visit, everything perfectly new and clean. Enjoyed my stay with the excellent service & breakfast in the Hannover downtown. Looking forward to my next stay! Thanks very much!
Friendly hotel, helped me switch rooms and check in early! Full breakfast of eggs, pancakes and waffles, you just need to find that section in the far end of the restaurant. Small gym (2 treadmills, a bike, a few weights). Also has a very clean spa area.
- Close to Marktkirche and New Town Hall
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Mitte, Crowne Plaza Hannover is within a mile (2 km) of popular sights such as Marktkirche and New Town Hall. This 4.5-star hotel has 201 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Located in central Hannover, the hotel is also near Schuetzenplatz and HDI Arena.
This hotel is home to a fine-dining restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Crowne Plaza Hannover's 201 recently renovated rooms provide minibars, coffee makers, and free bottled water. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Renovated in 2017, Crowne Plaza Hannover offers a full-service spa, a fitness center, and a sauna. Valet parking is available for EUR 18.50 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 7 meeting rooms, and a conference center.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 472 reviews