The Chalets Motel

4.0 star property

Choose dates to view prices

Photo gallery for The Chalets Motel

A lodge with a gravel driveway leading to a wooden building with a green roof, surrounded by trees and mountains in the background.
A compact kitchen with a microwave, oven, and refrigerator, wooden walls, and a window with a view of greenery.
A wooden cabin interior with a dining table, chairs, a television, and a blue sofa.
A wooden cabin with a covered porch, two green chairs, a picnic table, and potted plants.
A rural road leading to a house surrounded by lush greenery and mountains in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Kitchen

Explore the area

View in a map
56 Jacks Pass Road, Hanmer Springs, 7334
  • Place, Chisholm Park
    ‪7 min walk‬
  • Place, Hanmer Springs Thermal Reserve
    ‪10 min walk‬
  • Place, Hanmer Heritage Forest
    ‪4 min drive‬

Room options

One Bedroom Chalet (Queen)

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

One Bedroom Spa Chalet (Queen)

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Two Bedroom Chalet (Sleeps 4)

  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Two Bedroom Chalet (Sleeps 5)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

Two Bedroom Chalet (Sleeps 6)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

About the neighborhood

Hanmer Springs

The Chalets Motel places you within a 10-minute stroll of Chisholm Park and Hanmer Springs Thermal Reserve. The 10 rooms at this 4-star motel include kitchens, balconies, and dining areas.

What's nearby

  • Chisholm Park - 7 min walk - 0.4 miles
  • Hanmer Springs Thermal Reserve - 10 min walk - 0.6 miles
  • Hanmer Heritage Forest - 4 min drive - 1.2 miles
  • A Maze N Golf - 6 min drive - 1.2 miles
  • Conical Hill - 7 min drive - 0.7 miles

Getting around

  • Christchurch International Airport (CHC) - 102 min drive

Restaurants

  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬8 min walk
  • ‪Fire and Ice - ‬11 min walk
  • ‪Rustic Tapas - ‬9 min walk
  • ‪Hanmer Bakery & Cafe - ‬9 min walk
  • ‪No.31 Restaurant & Bar - ‬12 min walk

About this property

The Chalets Motel

At The Chalets Motel, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this hot springs motel include barbecue grills, a garden, and a picnic area.
Guests can expect to find free WiFi and 40-inch LED TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Kitchens, balconies or patios, and dining areas are other standard amenities. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 18-hole adjacent golf course
  • Playground

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 10 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Mini-fridge
  • Oven
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Fan
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1 PM—-9 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chalets Hanmer Springs
Chalets Motel
Chalets Motel Hanmer Springs
The Chalets Motel Motel
The Chalets Motel Hanmer Springs
The Chalets Motel Motel Hanmer Springs

Frequently asked questions

Are free cancellation options available at The Chalets Motel?

The Chalets Motel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chalets Motel?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at The Chalets Motel on Jul 23, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Chalets Motel?

This motel in Hanmer Springs is within a 10-minute walk of Hanmer Springs Thermal Reserve and Chisholm Park. You'll also find A Maze N Golf and Conical Hill Walkway less than a mile away.

Is parking available on site at The Chalets Motel?

Yes, extended and self parking are offered for free at the motel. Wheelchair-accessible parking is also available for guests.

Does The Chalets Motel feature a casino?

No, The Chalets Motel doesn't have a casino.

Is there an indoor pool at The Chalets Motel?

No, there is no indoor pool at this motel.

What do couples enjoy most about The Chalets Motel?

Couples staying at this motel will appreciate amenities like premium bedding and a kitchen as well as a garden.

Does The Chalets Motel have a hot tub?

No, but some guestrooms at this motel feature jetted bathtubs.

Does The Chalets Motel have a restaurant with a breakfast menu?

The Chalets Motel offers continental breakfast each morning for a surcharge though there is no restaurant.

Does The Chalets Motel allow pets to stay for free?

No, pets aren't allowed at The Chalets Motel though service animals are welcome.

Does The Chalets Motel have connecting rooms available?

No, this motel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at The Chalets Motel?

Yes, every guestroom at The Chalets Motel comes with a balcony/patio and some offer mountain views.

The Chalets Motel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 328 reviews
Rating 8 - Good. 89 out of 328 reviews
Rating 6 - Okay. 5 out of 328 reviews
Rating 4 - Poor. 1 out of 328 reviews
Rating 2 - Terrible. 1 out of 328 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gaynor

Liked: Cleanliness, amenities, property conditions & facilities
Room was really great, clean and everything you need. Prime location, would definitely recommend it
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and tidy and had all the amenities one required Location great short distance to shopping Centre Would highly recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Lovely young couple in charge were extremely helpful and friendly. Chalet was very clean and comfortable and easy walk into town
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
set in park like surroundings, spacious chalet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chalets had everything we needed for a 2 night stay. Shops were a short drive away. Property was nice and quiet as well as being beutifully spacious.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Ilisapeci

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay!! Cosy, clean cabin with everything you need for your home away from home. Friendly and welcoming.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable. Everything you need. Short walk to town and the pools. We would definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mavis

Liked: Cleanliness, amenities, property conditions & facilities
No faults, the cabin was delightful, clean and well appointed, quite welcoming in fact. We will certainly be back for a longer visit next summer.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious property with very good amenities. The property was very quiet and peaceful. Good kitchen equipment with good stove and oven. The laundry was also a bonus
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet relaxing place. Bird song. A place to sit outside. Sky at night stunning. Walking distance to town and pools. We will come again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facilities but comfortable and all we needed. Thank you for a quick checkin and friendly service.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend!

Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little private cabin in a beautiful setting.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly management and staff. Quite and clean
Stayed 1 night in Mar 2023
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet spot. Clean and tidy. Watch yourself on the metalled driveway - it is steep in places.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kate

Good position, clean and tidy, friendly and helpful staff.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to town
Stayed 1 night in Sep 2024
Verified

8/10 Good

Casey

Liked: Staff & service, amenities
Great place to stay. However our room wasn't very clean and it really stunk of cigarette smoke. Liked how close it was to the center of Hanmer.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all round Very handy to town
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and warm
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Lotte

Liked: Cleanliness, property conditions & facilities
Good cooking facilities and fridge.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Morteza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Stayed 2 nights in Oct 2024