10/10 Excellent
Gerardo
Business traveler
Oct 9, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerardo
Stayed 2 nights in Oct 2025
Mercure Hangzhou West Lake Fengqi Road
Art Deco hotel with free valet parking connected to a shopping center in Hangzhou
Choose dates to view prices
Photo gallery for Mercure Hangzhou West Lake Fengqi Road
Reviews
1010 out of 10
Exceptional
Popular amenities
- 24/7 front desk
- Laundry
- Housekeeping
- Free WiFi
- Parking included
- Air conditioning
Explore the area
96 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310000
- Hangzhou China Silk TownPlace, Hangzhou China Silk Town13 min walk
- Wulin SquarePlace, Wulin Square2 min drive
- West LakePlace, West Lake3 min drive
- Hangzhou (HGH-Xiaoshan Intl.)Airport, Hangzhou (HGH-Xiaoshan Intl.)26 min drive
Room options
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
- 280 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
- 301 sq ft
- Sleeps 2
- 2 Twin Beds
View all photos for Privilege, Room, 1 King Bed
Privilege, Room, 1 King Bed
- 323 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
- 280 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
- 280 sq ft
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
Hangzhou
Located in Downtown Hangzhou, Mercure Hangzhou West Lake Fengqi Road is within a mile (2 km) of popular sights such as Hangzhou China Silk Town and Wulin Square. This 132-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Hangzhou and also close to Wushan Night Market and Hangzhou Tower Shopping Mall.
What's nearby
- Hangzhou China Silk Town - 13 min walk - 0.7 miles
- Wulin Square - 2 min drive - 1.2 miles
- Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles
- West Lake - 3 min drive - 1.7 miles
- Wushan Night Market - 3 min drive - 1.8 miles
Getting around
- North Jianguo Road Station - 5 min walk
- Hangzhou Railway Station (HZD) - 14 min drive
- Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
Restaurants
- KFC (肯德基) - 5 min walk
- CHAGEE 霸王茶姬 - 6 min walk
- C-straits Cafe - 10 min walk
- 岱Coffee＆Taproom - 4 min walk
- pi brew&coffee精酿·咖啡 - 9 min walk
About this property
Mercure Hangzhou West Lake Fengqi Road
Art Deco hotel with free valet parking connected to a shopping center in Hangzhou
Renovated in 2023, Mercure Hangzhou West Lake Fengqi Road offers free WiFi in public areas, coffee in a common area, and express check-in. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, access to locker space, and securing valuables. Additional amenities include laundry facilities, local meal delivery service, and a communal living room.
65-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, dining areas, and sitting areas are other standard amenities. Change of towels is available on request.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, uncovered self parking on site
- Free secured, uncovered valet parking on site
- Onsite parking options include a garage
Food and drink
- Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- Shopping
Family friendly
- Dining table
- Laundry facilities
- Separate in-room dining area
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in public areas
- Elevator (35 inch wide door)
- Front entrance ramp
- Hardwood flooring in room
- Tile flooring in public areas
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Wheelchairs on site
More
- 17 floors
- Art Deco architecture
- Communal living room
- Fireplace in lobby
- Reception hall
- Renovated entire property - August 2023
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Children's slippers
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 65-inch LCD TV with cable channels
Food and drink
- Dining table
- Electric kettle
- Free bottled water
- Free stocked minibar
- Meal delivery service
- Restaurant dining guides
- Separate dining area
- Tea bags/instant coffee
- Wet bar
More
- Air conditioning
- Desk
- Desk chair
- Electrical adapters
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laundry detergent
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Service animals exempt from fees
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Fee for buffet breakfast: approximately CNY 58 per person
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
- Check-in: 2:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, mobile payments, and cash.
- Mobile payment options include: Alipay and WeChat Pay.
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Additional information about polices, regulations, and more:
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
- Noise-free rooms can't be guaranteed.
Frequently asked questions
What's there to do near Mercure Hangzhou West Lake Fengqi Road?
This hotel is situated in Downtown Hangzhou within a short 15-minute walk of Hangzhou China Silk Town and also 14 minutes on foot from Hangzhou Stadium. You'll also find West Lake and Wulin Square within a short drive.
Will I be able to park at Mercure Hangzhou West Lake Fengqi Road?
Yes, valet parking and self parking are offered for free at the hotel.
Does Mercure Hangzhou West Lake Fengqi Road have a casino on the premises?
No, Mercure Hangzhou West Lake Fengqi Road doesn't have a casino.
Will I find an indoor pool at Mercure Hangzhou West Lake Fengqi Road?
No, there is no indoor pool at this hotel.
What amenities will couples enjoy at Mercure Hangzhou West Lake Fengqi Road?
Amenities that appeal to couples at this hotel include a meal delivery service, a minibar stocked with free items, and a hydromassage showerhead.
Are there hot tubs at Mercure Hangzhou West Lake Fengqi Road?
No, there isn't a spa tub at this hotel.
Does Mercure Hangzhou West Lake Fengqi Road have a restaurant that serves breakfast?
Yes, Mercure Hangzhou West Lake Fengqi Road serves buffet breakfast each morning for a surcharge from its restaurant.
Will Mercure Hangzhou West Lake Fengqi Road allow pets to stay free of charge?
No, pets aren't allowed at Mercure Hangzhou West Lake Fengqi Road though service animals are welcome.
Are there connecting rooms at Mercure Hangzhou West Lake Fengqi Road?
No, there aren't connecting guestrooms at this hotel.
What is the closest airport to Mercure Hangzhou West Lake Fengqi Road?
The closest major airport to Mercure Hangzhou West Lake Fengqi Road is Hangzhou (HGH-Xiaoshan Intl.), which is 23.4 mi away (34 minutes by car).
Are there rooms with balconies at Mercure Hangzhou West Lake Fengqi Road?
No, at Mercure Hangzhou West Lake Fengqi Road, there aren't any guestrooms that list a balcony.
Mercure Hangzhou West Lake Fengqi Road Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
8.0/10
Eco-friendliness