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Mercure Hangzhou West Lake Fengqi Road

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Hangzhou West Lake Fengqi Road

Lobby sitting area
Property video
Exterior
Gym
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
96 Fengqi Road, Gongshu District, Hangzhou, Zhejiang, 310000
  • Place, Hangzhou China Silk Town
    ‪17 min walk‬
  • Place, Wulin Square
    ‪2 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Free minibar, individually decorated, individually furnished, desk

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Free minibar, individually decorated, individually furnished, desk

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Free minibar, individually decorated, individually furnished, desk

Privilege, Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free minibar, individually decorated, individually furnished, desk

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Free minibar, individually decorated, individually furnished, desk

Superior Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Mercure Hangzhou West Lake Fengqi Road is within a mile (2 km) of popular sights such as Hangzhou China Silk Town and Wulin Square. This 132-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking. It's connected to a shopping center in central Hangzhou and also close to Wushan Night Market and Hangzhou Tower Shopping Mall.

What's nearby

  • Hangzhou Stadium - 15 min walk - 0.8 miles
  • Hangzhou China Silk Town - 17 min walk - 0.9 miles
  • Zhejiang University Huajiachi Campus - 19 min walk - 1.0 mile
  • Wulin Square - 2 min drive - 1.2 miles
  • Hangzhou Tower Shopping Mall - 2 min drive - 1.4 miles

Getting around

  • North Jianguo Road Station - 5 min walk
  • Hangzhou Railway Station (HZD) - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • ‪SUBWAY 赛百味 - ‬11 min walk
  • ‪俏川蜀老成都串串 - ‬3 min walk
  • ‪Duu3 - ‬1 min walk
  • ‪Stocks Bar | Holiday Inn, Hangzhou - ‬7 min walk
  • ‪Pizza Hut 必胜客 - ‬7 min walk

About this property

Mercure Hangzhou West Lake Fengqi Road

Renovated in 2023, Mercure Hangzhou West Lake Fengqi Road offers free WiFi in public areas, coffee in a common area, and express check-in. You can put free valet parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and access to locker space. Additional amenities include laundry facilities, local meal delivery service, and a porter/bellhop.
65-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free minibar items, dining areas, and sitting areas are other standard amenities. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping

Family friendly

  • Dining table
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Art Deco architecture
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - August 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What's there to do near Mercure Hangzhou West Lake Fengqi Road?

This hotel is situated in Downtown Hangzhou within a short 15-minute walk of Hangzhou China Silk Town and also 14 minutes on foot from Hangzhou Stadium. You'll also find West Lake and Wulin Square within a short drive.

How much does it cost to stay at Mercure Hangzhou West Lake Fengqi Road?

As of Jul 13, 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Fengqi Road on Jul 26, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Mercure Hangzhou West Lake Fengqi Road?

Yes, valet and self parking are offered for free at the hotel.

Does Mercure Hangzhou West Lake Fengqi Road have a casino on the premises?

No, Mercure Hangzhou West Lake Fengqi Road doesn't have a casino.

Will I find an indoor pool at Mercure Hangzhou West Lake Fengqi Road?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Hangzhou West Lake Fengqi Road?

Amenities that appeal to couples at this hotel include a free stocked minibar, a rainfall showerhead, and meal delivery service.

Are there hot tubs at Mercure Hangzhou West Lake Fengqi Road?

No, this hotel doesn't have a spa tub.

Does Mercure Hangzhou West Lake Fengqi Road have a restaurant that serves breakfast?

Yes, Mercure Hangzhou West Lake Fengqi Road serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Hangzhou West Lake Fengqi Road allow pets to stay free of charge?

No, pets aren't allowed at Mercure Hangzhou West Lake Fengqi Road though service animals are welcome.

Are there connecting rooms at Mercure Hangzhou West Lake Fengqi Road?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mercure Hangzhou West Lake Fengqi Road?

The closest major airport to Mercure Hangzhou West Lake Fengqi Road is Hangzhou (HGH-Xiaoshan Intl.), which is 23.4 mi away (34 minutes by car).

Are there rooms with balconies at Mercure Hangzhou West Lake Fengqi Road?

No, there aren't any guestrooms with balconies at Mercure Hangzhou West Lake Fengqi Road.

Mercure Hangzhou West Lake Fengqi Road Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 4 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

YUNG CHAN

客房木
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Oct 2025
Verified

8/10 Good

TSAI

Stayed 2 nights in Dec 2025

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