See all properties

Ascott Raffles City Hangzhou

3.0 star property

Choose dates to view prices

Photo gallery for Ascott Raffles City Hangzhou

Interior
Indoor pool, outdoor pool
Daily buffet breakfast (CNY 85 per person)
In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18F,T1,No.228 Xinye Road, Qianjiang New Town, Jianggan District, Hangzhou, Zhejiang
  • Place, Raffles City Hangzhou
    ‪3 min walk‬
  • Place, Hangzhou Grand Theatre
    ‪6 min walk‬
  • Place, MIXC Mall
    ‪10 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪21 min drive‬

Room options

You may also like

Ad
Lounge

Hangzhou Marriott Hotel Qianjiang

Qianjiang New Town
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 162 reviews
$119 nightly
The price is $127
Apr 7 - Apr 8
Total with taxes and fees
Hangzhou Marriott Hotel Qianjiang

About the neighborhood

Hangzhou

Located in Qianjiang New Town, Ascott Raffles City Hangzhou is next to Hangzhou City Planning Exhibition Hall and Raffles City Hangzhou. This 3-star hotel welcomes guests with 180 rooms and conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. Located centrally in Hangzhou, it's connected to a shopping center and also close to MIXC Mall and Chongyi Church.

What's nearby

  • Hangzhou City Planning Exhibition Hall - 1 min walk - 0.1 miles
  • Raffles City Hangzhou - 3 min walk - 0.2 miles
  • Hangzhou Grand Theatre - 6 min walk - 0.3 miles
  • MIXC Mall - 10 min walk - 0.6 miles
  • Chongyi Church - 2 min drive - 1.4 miles

Getting around

  • Hangzhou Railway Station (HZD) - 9 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪量子咖啡 - ‬17 min walk
  • ‪新发现餐厅 - ‬17 min walk
  • ‪童年小筑 - ‬2 min walk
  • ‪CHAGEE 霸王茶姬 - ‬2 min walk
  • ‪星巴克 - ‬18 min walk

About this property

Ascott Raffles City Hangzhou

Ascott Raffles City Hangzhou features an indoor pool, an outdoor pool, and a gym. There's free parking, and a shuttle from the airport to the hotel (available on request) for CNY 600 per vehicle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a sauna, a conference center, and free newspapers.
Guests can enjoy LCD TVs and stay connected with free WiFi. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, dining areas, and sitting areas. Limited housekeeping is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Similar properties

Property entrance
EVEN Hotel Hangzhou West Lake by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 14 reviews
$68 nightly
The price is $72
Mar 29 - Mar 30
Total with taxes and fees
EVEN Hotel Hangzhou West Lake by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 85 for adults and CNY 43 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Business services

  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 85 for adults and CNY 43 for children
  • Airport shuttle fee: CNY 600 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Raffles City Hangzhou Aparthotel
Ascott Raffles City Hangzhou
Ascott Raffles City Hangzhou Hotel
Ascott Raffles City Hangzhou Hangzhou
Ascott Raffles City Hangzhou Hotel Hangzhou

Frequently asked questions

What's there to do within easy reach of Ascott Raffles City Hangzhou?

This hotel is situated in Qianjiang New Town, just steps from Hangzhou City Planning Exhibition Hall. You'll also find West Lake and MIXC Mall within a short drive.

Will I be able to park at Ascott Raffles City Hangzhou?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Ascott Raffles City Hangzhou include a casino on the premises?

No, Ascott Raffles City Hangzhou doesn't have a casino.

Is there an indoor pool at Ascott Raffles City Hangzhou?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Ascott Raffles City Hangzhou a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Ascott Raffles City Hangzhou?

No, but guests can enjoy a steam room at this hotel.

Does Ascott Raffles City Hangzhou have a restaurant that serves breakfast?

Yes, Ascott Raffles City Hangzhou serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ascott Raffles City Hangzhou allow pets to stay free of charge?

No, pets aren't allowed at Ascott Raffles City Hangzhou.

Are there connecting rooms at Ascott Raffles City Hangzhou?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Ascott Raffles City Hangzhou?

The closest major airport to Ascott Raffles City Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 16.1 mi away (26 minutes by car).

Can I book a room with a balcony at Ascott Raffles City Hangzhou?

No, there aren't any guestrooms with balconies at Ascott Raffles City Hangzhou.

Ascott Raffles City Hangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, room comfort

Couldnt ask for more.

Had a beautiful full serviced apartment. Very comfortable. Property was stunning, but best of all was the shopping mall below and the metro stops just across the street. Was able to get around town without a car very easily. The service was pleasant, but being a frequent traveler, I do not ask for much. Easy check-in. It is in a higher end part of town. Very clean and safe.
Stayed 4 nights in Dec 2020

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and facilities as a service apartment
Stayed 1 night in Sep 2019

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place, big rooms!

Very nice place, big rooms!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for business and extended staying travelers.
Stayed 4 nights in Apr 2019

10/10 Excellent

RAVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Sum Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent in every ways ! Love !
Stayed 3 nights in Jan 2019

8/10 Good

Hu

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities
3泊滞在しました。滞在中ルームクリーニング、ベットメイキングして頂きましたが杜撰極まりなかった。ゴミ箱のゴミはそのまま、ベットはしわしわのまま。朝一シャワーはぬるま湯しか出ません。
Stayed 2 nights in Jan 2020

10/10 Excellent

HYESUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Brillant hôtel, best hôtel of 2019 for me:)
Stayed 2 nights in Oct 2019

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
ロケーションも良く、部屋の清掃も行き届いており快適に過ごせました。
Stayed 3 nights in Nov 2019

8/10 Good

Haruhisa

Business traveler
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

ouyang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación, limpieza impecable y muy cómodo. Buena relación calidad precio
Stayed 1 night in Sep 2019

10/10 Excellent

Philippe, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hébergement.

Superbe chambre moderne et propre, on s'y sent très a l'aise.
Stayed 2 nights in Sep 2019

10/10 Excellent

MOU SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好，地板再清潔一些就更好。
Stayed 2 nights in Jul 2019

10/10 Excellent

huiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Takanao

Liked: Staff & service, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stunning view nice location good services good swimming pool
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置在新區，所以周邊配套很好，有大型商場，很方便，酒店亦很新，所以很乾淨，房間寬敞舒適
Stayed 2 nights in Apr 2019

Hotels

Flights