Hotels in Hang Xanh

"Excellent food , staff always attentive and extremely friendly"

"Our stay here was pretty good, the room was a good value, and breakfast was decent. We were able to hear everything on our floor and in the stairwell. And our air conditioner was leaking a little bit. The staff was always friendly and accommodating!"

"DO NOT STAY HERE – MISLEADING LISTING AND UNRESPONSIVE HOST My family and I booked two “Superior Luxury Two-Bedroom Apartments,” and both units were extremely disappointing from the moment we arrived. As soon as we entered, there was a strong foul odor, and the apartments were visibly unclean. Unfortunately, the issues didn’t stop there. In my unit, we found bugs on the ceiling and along the bathroom wall, a leaking toilet, a dirty kitchen, and a broken door leading to the outdoor washing machine area. The second apartment had similar problems, including ants crawling throughout the kitchen. We immediately contacted the host multiple times—via calls, texts, and messages—sharing photos and videos and asking him to meet us to resolve the situation. We received no response at all. Due to the unsanitary and unacceptable conditions, we had no choice but to book another hotel at the last minute, at a significantly higher cost. Before leaving, we documented everything, left the keys on the kitchen counter, and informed the host—again with no reply to this day. In addition to losing the cost of our 4-night booking, we also lost our deposit. We have filed a complaint with Expedia and are still waiting for a full refund due to false advertising. To make matters worse, several members of our family experienced rashes and headaches for two days after staying in the apartment. This was supposed to be the start of our vacation after a 24+ hour journey, it turned into a nightmare!"