The front staff was very nice. The room was really clean.
The staff was SUPER nice, especially the breakfast crew. The one thing I'd love to see is them move away from disposable plastic are to reusable dishes that they can wash and reuse.
Very nice quiet comfortable hotel. Good breakfast!
By far the nicest, most helpful staff at breakfast both mornings. I have traveled quite a bit and never have we had staff this friendly
It was nice and new
Nice location convent and clean
The hotel seemed clean and relatively new. It is well situated close to Hammondsport without destroying that villages small town charm.
The staff was very kind and helpful. Unfortunately that was overshadowed by the filthy state of our room. First of all the room was covered in thick dust, including the coffee maker and the water reservoir which made enjoying a morning coffee impossible. There was mildew embedded in the caulking of the shower. The mattress protectors sounded like we were sleeping on tarps. They were so loud my daughter ended up sleeping on the floor. Most importantly I found dirty dishes (not ours) under both beds!!!! It was so disgusting to think of all the stuff I couldn’t see, especially with COVID running rampant. We stayed one night and went to a different hotel.
The hotel was fine, and the kitchen staff was friendly and accommodating with our breakfast, but I find it baffling and unacceptable that the hotel would put the only four rooms of guests next to each other on a single floor. In a pandemic?
Thevwoman that check us in was nit friendly or helpful. I walked in .. Check price Didnt give us a good veterans rate so i bookef on Orbtiz
Staff was friendly. Convenient location. Nice rooms.
clean, spacious, friendly staff had a good service
It was a good experience overall. The staff was very friendly, and the breakfast was good with fresh fruit, eggs and sausage. I did have an issue with the shower in our room having a creaky floor, and the occasional small ant in the bathroom. Other than those small complaints, we had a pleasant experience.
Bed was comfortable Staff felt like family It was like coming home
The hotel was so clean and the staff was so nice and helpful. When we checked in, my friend needed glue to fix her costume for Halloween & the staff got her glue & delivered it to the room. The rooms were very nice and clean. The breakfast was great. They had lots of choices and fresh made waffles and eggs and sausage. The staff that was there for the food were very attentive as well. The hotel was also located about a minute from town and close to many things. I'd definitely stay here again!!
Great rooms, great service. Excellent breakfast.
Good amenities and friendly staff made our vacation great...definitely going back!
Located within a 5-minute walk of Glenn H. Curtiss Museum, Best Western Plus The Hammondsport Hotel is within a 15-minute stroll of Keuka Lake. This 61-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is included with your stay.
40-inch LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Built in 2016, the brand new Best Western Plus The Hammondsport Hotel offers an indoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a meeting room, and express check-out.
The front staff was very nice. The room was really clean.
Dear Tina,Thank you for choosing our hotel and for the great review. We hope to see you again in the region very soon.Best Regards,Karen GuinanGeneral Manager
The staff was SUPER nice, especially the breakfast crew. The one thing I'd love to see is them move away from disposable plastic are to reusable dishes that they can wash and reuse.
Dear Samuel, Thank you for choosing our hotel and for the wonderful review. We are so pleased you enjoyed your stay. We look forward to seeing you again in Hammondsport! Best Regards, Karen Guinan General Manager
Very nice quiet comfortable hotel. Good breakfast!
Dear MARTA, Thank you for choosing our hotel and for the great review. We are so pleased you enjoyed your stay. We hope to see you back in the very near future. Sincerely, Karen Guinan General Manager
By far the nicest, most helpful staff at breakfast both mornings. I have traveled quite a bit and never have we had staff this friendly
Dear Susan, Thank you for choosing our hotel and for the wonderful "5 Star" review. We are so pleased you enjoyed your stay. We sincerely hope to see you back in Hammondsport in the very near future. Best regards, Karen Guinan General Manager
It was nice and new
Dear james, Thank you for choosing our hotel and for the great review. We are so pleased you enjoyed your stay. Please come back and visit us soon. Best Regards, Karen Guinan
Nice location convent and clean
Thank you for choosing our hotel and for the wonderful "5 Star" review. We are so pleased you enjoyed your stay. We look forward to having you back in Hammondsport very soon. Best Regards, Karen Guinan General Manager
The hotel seemed clean and relatively new. It is well situated close to Hammondsport without destroying that villages small town charm.
Thank you for choosing our hotel and for the great review. We are so pleased you enjoyed your stay. You are so right! Our location is perfect for all things Finger Lakes. We look forward to having you back soon. Best Regards, Karen Guinan General Manager
The staff was very kind and helpful. Unfortunately that was overshadowed by the filthy state of our room. First of all the room was covered in thick dust, including the coffee maker and the water reservoir which made enjoying a morning coffee impossible. There was mildew embedded in the caulking of the shower. The mattress protectors sounded like we were sleeping on tarps. They were so loud my daughter ended up sleeping on the floor. Most importantly I found dirty dishes (not ours) under both beds!!!! It was so disgusting to think of all the stuff I couldn’t see, especially with COVID running rampant. We stayed one night and went to a different hotel.
Dear RACHEL, Our sincerest apologies for any problems you encountered. It is important to us that you have a great stay and especially a clean one. We appreciate your feedback which only makes us better. We hope to see you in the future. Best Regards, Karen Guinan General Manager
Thank you for choosing our hotel and for the wonderful review. We are so pleased you enjoyed your stay. We look forward to seeing you again in the near future.Best regards,Karen GuinanGeneral Manager