I liked that they had pet cats. It made missing my pets easier to deal with.
The resort is on the hillside overlooking the water. There are underground caves to explore.
Booking through Orbitz, Grotto Bay changed our room from Oceanfront to Oceanview. When inquiring why, they said it was Orbitz's decision which didn't make any sense. The room was great, though we were not down on the bayfront as we had paid for. Everything else was fantastic!
Friendly staff, beautiful property, great good. What is there not to like?
I love everything about Grotto Bay; my husband and I have stayed there many times. The view is gorgeous, the beach and pool area is lovely and you can swim up to the bar. The rooms are very clean. They have caves where you can have a massage; the breakfast buffet is top-notch as well as other meals. The staff is friendly and helpful; it’s just wonderful!
Close to airport. Spectacular property Friendly staff Good value for price
Property is beautiful, the room was a bit small, but clean and had a great view. The food was good in our three meals there. The friendliness of the staff was off the charts, it really made for a pleasant stay. We can't wait to go back.
Loved it. Great for singles, couples, and families. Property is beautiful. Sits on top of the caves. Great views. Have to walk down many stairs to get to the pool & beach. Can request a golf cart/van to go up if needed. Everything in one spot. 5 minutes from the airport. Bus stop in front of property. Next to Blue Hole and caves. Cathedral cave on site where you can walk through anytime. Spa in the cave which I highly recommended. All inclusive option available and worth it. Clean, roomy, great AC, comfortable bed & pillows, large balcony overlooking bay. Small beach in morning but once tide goes out much more sand to spread out. Lots to explore (cove area with lots of fish). Plenty of chairs and umbrellas. Water is crystal clear and calm. Large pool and jacuzzi. Aqua glide inflatable play area on water, great for kids and adults. Dive shop on site. Kayaks, floats, snorkel gear, etc with all inclusive. Bar and restaurant next to pool. 2 restaurants in main building. Food was delicious!! Lots of outdoor seating around the property. Staff were so friendly and accommodating! Felt safe, welcomed, and relaxed! I highly recommend this resort. Will come back!
Loved the staff ,especially Cosmin Pop. Very family friendly Will be back next year.
We’ve been going to Grotto Bay for many years. It’s a good value within Bermuda and the staff is very friendly. The property is lovely. The grounds are really spectacular. The rooms and buildings are not pristine or brand new but they are clean and very pleasant. Over the years we’ve noticed they are continuously making improvements to the facilities. Bermuda is not a nightlife kind of place, but the Grotto also does a nice job of having events and entertainment in the evenings.
Loved the location of the resort. All staffs are friendly and super nice. Wall insulation between rooms are poor, you can hear next room’s phone ringing, sliding balcony doors, and people talking...never had an issue with hearing any sound from nearby rooms on any other resorts all over the world. House keeping service is poor, stains in toilet, smells of urine in the bathroom. Can definitely improve.
Grotto Bay Beach Resort places you within a 10-minute stroll of Crystal Caves and Bermuda Perfumery. This 201-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and a free water park.
This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.
All 201 rooms provide refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Ironing boards are also available.
Grotto Bay Beach Resort features a private beach, a full-service spa, and a free water park. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include an indoor pool, an outdoor pool, and a fitness center.
I liked that they had pet cats. It made missing my pets easier to deal with.
The resort is on the hillside overlooking the water. There are underground caves to explore.
Thank you for choosing Grotto Bay Beach Resort and Spa! We hope to welcome you back in the future.
Booking through Orbitz, Grotto Bay changed our room from Oceanfront to Oceanview. When inquiring why, they said it was Orbitz's decision which didn't make any sense. The room was great, though we were not down on the bayfront as we had paid for. Everything else was fantastic!
Thank you for choosing Grotto Bay Beach Resort and Spa! Disappointed to learn of room category mix up which impacted your overall experience. We hope to welcome you back in the future.
Thank you for choosing Grotto Bay Beach Resort and Spa! We hope to welcome you back in the future.
Friendly staff, beautiful property, great good. What is there not to like?
Thank you for choosing Grotto Bay Beach Resort and Spa!
I love everything about Grotto Bay; my husband and I have stayed there many times. The view is gorgeous, the beach and pool area is lovely and you can swim up to the bar. The rooms are very clean. They have caves where you can have a massage; the breakfast buffet is top-notch as well as other meals. The staff is friendly and helpful; it’s just wonderful!
Thank you for choosing Grotto Bay Beach Resort and Spa! We are so happy to hear that you enjoyed our resort and truly appreciate you taking the time to share such a complimentary review. We look forward to welcoming you back!
Thank you for choosing Grotto Bay Beach Resort and Spa! We look forward to welcoming you back in the future.