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Recent guest reviews

Property is beautiful, the room was a bit small, but clean and had a great view. The food was good in our three meals there. The friendliness of the staff was off the charts, it really made for a pleasant stay. We can't wait to go back.

Loved it. Great for singles, couples, and families. Property is beautiful. Sits on top of the caves. Great views. Have to walk down many stairs to get to the pool & beach. Can request a golf cart/van to go up if needed. Everything in one spot. 5 minutes from the airport. Bus stop in front of property. Next to Blue Hole and caves. Cathedral cave on site where you can walk through anytime. Spa in the cave which I highly recommended. All inclusive option available and worth it. Clean, roomy, great AC, comfortable bed & pillows, large balcony overlooking bay. Small beach in morning but once tide goes out much more sand to spread out. Lots to explore (cove area with lots of fish). Plenty of chairs and umbrellas. Water is crystal clear and calm. Large pool and jacuzzi. Aqua glide inflatable play area on water, great for kids and adults. Dive shop on site. Kayaks, floats, snorkel gear, etc with all inclusive. Bar and restaurant next to pool. 2 restaurants in main building. Food was delicious!! Lots of outdoor seating around the property. Staff were so friendly and accommodating! Felt safe, welcomed, and relaxed! I highly recommend this resort. Will come back!

Loved the staff ,especially Cosmin Pop. Very family friendly Will be back next year.

We’ve been going to Grotto Bay for many years. It’s a good value within Bermuda and the staff is very friendly. The property is lovely. The grounds are really spectacular. The rooms and buildings are not pristine or brand new but they are clean and very pleasant. Over the years we’ve noticed they are continuously making improvements to the facilities. Bermuda is not a nightlife kind of place, but the Grotto also does a nice job of having events and entertainment in the evenings.

Loved the location of the resort. All staffs are friendly and super nice. Wall insulation between rooms are poor, you can hear next room’s phone ringing, sliding balcony doors, and people talking...never had an issue with hearing any sound from nearby rooms on any other resorts all over the world. House keeping service is poor, stains in toilet, smells of urine in the bathroom. Can definitely improve.

Amazing property. Wonderful staff. Amazing food. Beautiful location

Great location! Less than 10 minutes from the airport with a beach and pool. 5 minute walk to the Swizzle Inn and 10 minute walk to railway trail.

it had everything needed to relax. did not have to leave the resort & the food was spectacular

We enjoyed our stay at Grotto Bay! The bartender on site, Gary, was amazing and created super fun cocktails for us when we couldn't make up our minds. Having access to the Cathedral Cave as a guest in the hotel was awesome and the beach area was well kept and beautiful! We opted to NOT get the all-inclusive dining package which worked for us, but it was great that it is an option if that is your style! I would definitely consider returning again!

Staff was very friendly and helpful. They will engage in conversation about history of the island and recommend things to do.

The cave on the property was beautiful and interesting—and highly recommend the spa in the cave. Also, the food was excellent—but expensive. Highly recommend the all-inclusive package, which is a great deal that includes food, drinks, bus/ferry passes, and water sport rentals. Definitely plan to return some day.

Loved the cave and the underground spa. A great place to stay. The many stairs might be a issue for some folks.

It was a really nice location, very close to the airport and easy to get to bus transportation for rest of island. The staff was all incredibly friendly, one front desk staff even gave me a ride in her own car to the market and back. My only issue was when I discovered a leak in my room, it took me three visits to the desk before anyone actually got someone on the maintenance staff to come take a look.

Absolutely nothing to do during day if you aren’t all inclusive

Close to the sirport. Beautiful views of ocean. Off season bar and grill by the pool and beach ia closed so that was a bummer.

The property is close to the airport but not much to do outside the resort. I went when it was off season, but this hotel definitely didn’t make any effort to take care of the few guests they had. The pool was cold. The outside bar was closed. It rained and they didn’t make any effort to dry off any of the chairs afterwards. They cancelled entertainment. So I didn’t have a great experience here!

11 Blue Hole Hill Hamilton Parish

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Grotto Bay Beach Resort places you within a 10-minute stroll of Crystal Caves and Bermuda Perfumery. This 201-room, 3.5-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and a free water park.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

All 201 air-conditioned rooms feature refrigerators, coffee makers, and safes. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also standard.


Property features

Grotto Bay Beach Resort features a private beach, a full-service spa, and a free water park. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include an indoor pool, an outdoor pool, and a fitness center.

Room options

Superior Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Deluxe Room, Ocean View

Full 2 | King 1 | Sleeps 4

Deluxe Room, Oceanfront

Full 2 | King 1 | Sleeps 4

Guest reviews for Grotto Bay Beach Resort

Everyone (74) Couples (241) Business (9) Family (101) Friends (39) Other (24)
4
Families

Property is beautiful, the room was a bit small, but clean and had a great view. The food was good in our three meals there. The friendliness of the staff was off the charts, it really made for a pleasant stay. We can't wait to go back.

By on Oct 3, 2019

5
Everyone

By on Sep 23, 2019

5
Everyone

Loved it. Great for singles, couples, and families. Property is beautiful. Sits on top of the caves. Great views. Have to walk down many stairs to get to the pool & beach. Can request a golf cart/van to go up if needed. Everything in one spot. 5 minutes from the airport. Bus stop in front of property. Next to Blue Hole and caves. Cathedral cave on site where you can walk through anytime. Spa in the cave which I highly recommended. All inclusive option available and worth it. Clean, roomy, great AC, comfortable bed & pillows, large balcony overlooking bay. Small beach in morning but once tide goes out much more sand to spread out. Lots to explore (cove area with lots of fish). Plenty of chairs and umbrellas. Water is crystal clear and calm. Large pool and jacuzzi. Aqua glide inflatable play area on water, great for kids and adults. Dive shop on site. Kayaks, floats, snorkel gear, etc with all inclusive. Bar and restaurant next to pool. 2 restaurants in main building. Food was delicious!! Lots of outdoor seating around the property. Staff were so friendly and accommodating! Felt safe, welcomed, and relaxed! I highly recommend this resort. Will come back!

By on Sep 8, 2019

4
Everyone

By on Sep 3, 2019

5
Family with small children

Loved the staff ,especially Cosmin Pop. Very family friendly Will be back next year.

By on Sep 2, 2019

5
Partner Couples

We’ve been going to Grotto Bay for many years. It’s a good value within Bermuda and the staff is very friendly. The property is lovely. The grounds are really spectacular. The rooms and buildings are not pristine or brand new but they are clean and very pleasant. Over the years we’ve noticed they are continuously making improvements to the facilities. Bermuda is not a nightlife kind of place, but the Grotto also does a nice job of having events and entertainment in the evenings.

By , from Massachusetts on Sep 1, 2019

2
Family with small children Families

Loved the location of the resort. All staffs are friendly and super nice. Wall insulation between rooms are poor, you can hear next room’s phone ringing, sliding balcony doors, and people talking...never had an issue with hearing any sound from nearby rooms on any other resorts all over the world. House keeping service is poor, stains in toilet, smells of urine in the bathroom. Can definitely improve.

By , from New York, US on Aug 29, 2019

3
Everyone

By on Aug 20, 2019

4
Everyone

By on Jul 19, 2019

Review comment responded on Jul 20, 2019

Dear Sir or Madam, Thank you for rating your experience with us! We look forward to welcoming you again soon. Kind Regards, Ashley Smith

5
Friends

Amazing property. Wonderful staff. Amazing food. Beautiful location

By on Jul 17, 2019

Review comment responded on Jul 21, 2019

Dear Sir or Madam, We are thrilled to have received such great feedback! We look forward to seeing you again soon! Kind Regards, Ashley Smith

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