The hotel was good overall. The room and esp the bathroom was quite small. The access to the spa was difficult to navigate esp if you have any walking problems. And rhe handrails on the ouside stairs should be refurbished. The staff were all outstanding.
The all inclusive made this property very convenient. Good shallow beach for 3 year old. Staff was friendly and wonderful. Food was excellent and so were drinks. On-site cave was a nice touch
Excellent resort. Awesome food.
Property very clean and inviting. Loved the staff and the locals. Amenities easy to reach. Nice gym. Beautiful view from room. Happy the property offered an all inclusive dinning supplement. I certainly look forward to returning to Grotto Bay!
Natural beauty and relaxing beach/ pool setup
Everything was perfect. Very courteous.
I liked that they had pet cats. It made missing my pets easier to deal with.
The resort is on the hillside overlooking the water. There are underground caves to explore.
Booking through Orbitz, Grotto Bay changed our room from Oceanfront to Oceanview. When inquiring why, they said it was Orbitz's decision which didn't make any sense. The room was great, though we were not down on the bayfront as we had paid for. Everything else was fantastic!
Friendly staff, beautiful property, great good. What is there not to like?
I love everything about Grotto Bay; my husband and I have stayed there many times. The view is gorgeous, the beach and pool area is lovely and you can swim up to the bar. The rooms are very clean. They have caves where you can have a massage; the breakfast buffet is top-notch as well as other meals. The staff is friendly and helpful; it’s just wonderful!
Close to airport. Spectacular property Friendly staff Good value for price
Property is beautiful, the room was a bit small, but clean and had a great view. The food was good in our three meals there. The friendliness of the staff was off the charts, it really made for a pleasant stay. We can't wait to go back.
Grotto Bay Beach Resort places you next to Blue Hole Park and within a 10-minute walk of Crystal Caves. This 201-room, 4-star resort welcomes business and leisure travelers with a private beach, a full-service spa, and a water park.
This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 10:30 AM.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Grotto Bay Beach Resort features a private beach, a full-service spa, and a water park. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include an outdoor pool, a gym, and outdoor tennis courts.
The hotel was good overall. The room and esp the bathroom was quite small. The access to the spa was difficult to navigate esp if you have any walking problems. And rhe handrails on the ouside stairs should be refurbished. The staff were all outstanding.
The all inclusive made this property very convenient. Good shallow beach for 3 year old. Staff was friendly and wonderful. Food was excellent and so were drinks. On-site cave was a nice touch
Excellent resort. Awesome food.
Property very clean and inviting. Loved the staff and the locals. Amenities easy to reach. Nice gym. Beautiful view from room. Happy the property offered an all inclusive dinning supplement. I certainly look forward to returning to Grotto Bay!
Natural beauty and relaxing beach/ pool setup
Everything was perfect. Very courteous.
