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The Rilano Hotel Hamburg

4.5 out of 5.0

Recent guest reviews

Nice hotel, along the river, with very nice view on the Elbe. Breakfast is great, as well as the restaurant. The only concerns could be the remote location: car or taxi are mandatory if you want have a dinner in downtown at night !

Good hotel, but when I needed to walk before 6am with luggage from the hotel to the airport, as the shuttle was booked and could'nt drive 3 instead of 2 times (we are talking about 10 minutes loops), I tried to remember... is it me to have to go the extra mile for the hotel, or wasn't it other way around?

The location is good for those who want to have a quiet place during their stay at Hamburg. Getting to the city centre by ferry takes about 30 minutes. These little ships are departing directly in front of the hotel every 30 minutes. Be aware that the last outbound ferry departs from the Landungsbrücken-Terminal at 10:15 pm! The rooms facing the river offer a very nice view especially for those who want to observe the big container ships which are leaving/entering Hamburg harbour. Free WIFI-connection is quite slow but can be upgraded for additional fees.

If you are visiting Hamburg for travel and business, with your family or business partners. The hotel located in the bank of Elbe, a bit far from the center of the city but easy to reach by bus or ship, its very quite to stay in the night and relaxing after your business activity. There are some nice receptionist welcoming your arrival, your welcoming fruits already in your room, there also sone cold drinks and espresso coffee ready for you. Wake up in the morning before you are doing your activity, a short of breakfast with vary of foods, fresh breads, hot drinks, juices and salad fruits are ready for you. Rilano, the hotel you can rely on.

This hotel has a perfect location when you would like a nice view of the Der Elbe. It is very close to Airbus Training Centre and Airbus Airport Finkenwerder. It is also very close to the city centre as you can take a ferry just outside the hotel to the centre of town in only 10 minutes or so. The hotel is nice a clean and the staff is very friendly and serviceminded. I will for sure choose that hotel again, if I am going to Hamburg again.

Despite a nice view over the Elbe (extra charges associated, however), very disappointing room (awful smell in the toilets, daily Wi-Fi token down after 1h and have to switch to a chargeable fee...), reception desk not nice nor helping at all, not acting when the issues were reported. Waiter and the bar stubbornly speaking only German to us, while he was talking English or French to the customers at the tables around us... what's the point??

The hotel is nice, clean, great view from towards river, but you can't work at this ridiculous speed of internet connection. Sorry, this is not 21st century. They just pretend to have internet connection

I visited this hotel with my girlfriend for a nice weekend, and to go and see a football match. We ordered a room with a view to the river, and what a view! Massive ships right outside your window, and with zero noise! Rooms was clean and tidy, and the roomservice was fast and the food tasted fantastic. The staff was superb. They told us how to get to the city center via the boats, and how to get home. I could not have asked for anything else!

The Rilano hotel is located outside the city centre, along a river in Hamburg, with a lot of ship traffic. Tugboats, container ships, and cruise liners pass by quietly and give an awesome view of the busy river. The sound of these ships are surprisingly low and didn't bother me at all. The hotel room is average in size, it was clean and tidy through the stay. The minibar doesn't contain alcohol and all drinks (4 bottles) are free. They keep stacking up trough your stay. All rooms are equipped with an Android tablet with a hotel info site in front, available in German or English language. Otherwise you can find lots of info about restaurants and tourist attractions etc. The bed is okay, the mattress is a bit firm for my taste, but not so hard that it keeps me awake. The shower has plenty of pressure and warm water. The breakfast buffet has a good variety of different types of foods, and I doubt anyone leaves hungry or unsatisfied. The bar serves a small variety of food suitable for a bar, and they can't really go wrong with beer and complimentary peanuts. The staff is polite and helpful. All things considered, I'm sure I'll revisit the Rilano hotel in the future for another visit at the Estering Rennstrecke and World Rallycross championship in Buxtehude.

I am currently a guest in this hotel and this is the first of a two night stay. I have just been to ask reception for coffee/tea making facilities for the room to be sent to the restaurant! There I paid 5.80 Euros for tea leaves (3 sachets and a small jug of milk) the boiler as they called it would be sent to my room. On arriving back at my room I found a kettle outside my door. I called reception to say I had no cup or sugar in the room to be told I needed to talk to the restaurant again but that I would be charged!!! They put me through to the restaurant were a very rude lady eventually agreed to bring a cup and some sugar to my room. Upon answering my door she again was rude telling me that I was not staying in what I think she meant a 5'star apartment and walked away! I am on business in Hamburg for the first time and I am NOT VERY IMPRESSED!!! The breakfast is 19 Euros an absolute rip off !!!

Hein-Sass-Weg 40 Hamburg HH

Located in Finkenwerder within a mile (2 km) of Jenischpark, The Rilano Hotel Hamburg is within 2 miles (3 km) of Ernst Barlach Haus. This 170-room, 4.5-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant. On a river, the hotel is also close to Airbus Site Funkenwerder and Loki Schmidt Garden.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7:30 AM to 11 AM.


Rooms

All 170 air-conditioned accommodations feature sitting areas. Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include free minibar items, free bottled water, and laptop-compatible safes.


Guests of The Rilano Hotel Hamburg have access to a marina, a full-service spa, and a health club. A stay here includes free offsite parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an indoor tennis court, free WiFi in public areas, and 6 meeting rooms.

Property features

Room options

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Superior Room, River View

Twin 2 | Sleeps 2

Executive Room, 2 Twin Beds, Lake View

Twin 2 | Sleeps 2

Suite

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 338 reviews