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Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall
VIP Access

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Property preview
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Meeting facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

9.6 out of 10
Exceptional
(37 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

  • 764 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 441 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

9.8 out of 10
Exceptional
(12 reviews)
  • 366 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • 926 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

  • 1981 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center, Steigenberger Hotel Hamburg is next to popular attractions like Neuer Wall and International Baptist Church of Hamburg. This 235-room hotel has conveniences like 2 restaurants, a full-service spa, and a 24-hour gym. Centrally located in Hamburg, the hotel is connected to the convention center and also a short walk from Bleichenhof-Passage Hamburg and St. Nikolai Church.

What's nearby

  • St. Michaelis Church - 6 min walk - 0.4 miles
  • Hamburg City Hall - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 11 min walk - 0.6 miles
  • St. Pauli Piers - 14 min walk - 0.8 miles

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Thai Food - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Kardelen - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention center, steps from Neuer Wall
Guests staying at Steigenberger Hotel Hamburg enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is available for EUR 36 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include laundry facilities, a ballroom, and a vending machine.
49-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Sitting areas, minibars, and espresso makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Interior
Fraser Suites Hamburg
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,004 reviews
$165 nightly
The price is $177
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 45.0 per day

Property payment types

Important information

Fees

  • Towels fee: EUR 0 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Steigenberger Hotel Hamburg?

Steigenberger Hotel Hamburg provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on Nov 2, 2025 start from $181.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Steigenberger Hotel Hamburg?

This hotel is situated in Hamburg City Center within a short 8-minute walk of Hamburg City Hall and also 11 minutes on foot from Miniatur Wunderland. You'll also find St. Pauli Piers and Elbe Philharmonic Hall less than a mile away.

Is parking available on site at Steigenberger Hotel Hamburg?

Yes, parking is offered for EUR 36 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Steigenberger Hotel Hamburg?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Steigenberger Hotel Hamburg include a casino on the premises?

No, Steigenberger Hotel Hamburg doesn't have a casino.

Is there an indoor pool at Steigenberger Hotel Hamburg?

No, there is no indoor pool at this hotel.

Is Steigenberger Hotel Hamburg good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant with al fresco dining plus some guestrooms feature fireplaces.

Does Steigenberger Hotel Hamburg have a hot tub?

No, but this hotel does have a steam room.

Does Steigenberger Hotel Hamburg have a restaurant that serves breakfast?

Yes, Steigenberger Hotel Hamburg has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Steigenberger Hotel Hamburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Steigenberger Hotel Hamburg for a fee of EUR 40 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Steigenberger Hotel Hamburg?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Steigenberger Hotel Hamburg?

The closest major airport to Steigenberger Hotel Hamburg is Hamburg Airport (HAM), which is 7.7 mi away (35 minutes by car).

Are there rooms with balconies at Steigenberger Hotel Hamburg?

No, at Steigenberger Hotel Hamburg, there aren't any guestrooms that list a balcony.

Reviews

Steigenberger Hotel Hamburg Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 645 out of 1027 reviews
Rating 8 - Good. 255 out of 1027 reviews
Rating 6 - Okay. 70 out of 1027 reviews
Rating 4 - Poor. 35 out of 1027 reviews
Rating 2 - Terrible. 22 out of 1027 reviews

Reviews

2/10 Terrible

Carol

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk did not address issues with the room. The shower flooded the bathroom. The a/c and refrigerator did not work. I reported issues 4 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Indiana

Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michele, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with everything in 20’min walk distance - many dining options around
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Poul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Stayed 5 nights in May 2025

10/10 Excellent

doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favourite hotels in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Cornelia, Etna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025

10/10 Excellent

Derk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Mónica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maikel, HIALEAH

Liked: Staff & service, amenities, property conditions & facilities
Great location and very proffesional staff
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Near city center and great shopping area. Super friendly staff and clean, modern rooms. Overall, very recommendable!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Silke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuto

Stayed 2 nights in Feb 2025

10/10 Excellent

Aqibullah, Baltimore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large., and had all the amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nobuyuki, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comforting atmosphere
Stayed 3 nights in Feb 2025

6/10 Okay

Charlott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

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