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Steen's Hotel

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Photo gallery for Steen's Hotel

A modern reception area with a dark wood panel design, a reception desk, and a seating area with a table and chairs.
A modern hotel room with a large bed, a smaller bed, a desk, and a nightstand.
A modern bathroom with a glass-enclosed shower, a toilet, and a sink.
A white building with a blue awning labeled "Steen's Hotel".
A chandelier with multiple crystal elements and a central reflective piece.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
Holzdamm 43, 20099, Hamburg, Germany, 20099
  • Place, Alster Lakes
    ‪3 min walk‬
  • Place, Inner Alster Lake
    ‪6 min walk‬
  • Place, Hamburger Kunsthalle
    ‪6 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

A room with a bed, a desk, a chair, a radiator, and a window with curtains.

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

A hotel room with a wooden headboard, a bed with blue bedding, a bedside table with a lamp, and a patterned floor.

Standard Triple Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with a bed, a desk, a chair, a TV, and a potted plant.

Standard Quadruple Room

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a large bed, a wooden headboard, a nightstand, a table, and a radiator.

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Quadruple Room Shared bathroom

A hotel room with a bed, a desk, and a chair.

Economy Quadruple Room Shared bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Economy Triple Room Shared bathroom

A modern hotel room with a large bed, a smaller bed, a desk, and a nightstand.

Economy Triple Room Shared bathroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Hamburg City Hall, Steen's Hotel is within 2 miles (3 km) of other popular sights such as Miniatur Wunderland. This 15-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Alster Lakes - 3 min walk - 0.2 miles
  • Inner Alster Lake - 6 min walk - 0.4 miles
  • Hamburger Kunsthalle - 6 min walk - 0.4 miles
  • Jungfernstieg - 12 min walk - 0.7 miles
  • Hamburg City Hall - 14 min walk - 0.8 miles

Getting around

  • Hamburg Central Station - 4 min walk
  • North Central U-Bahn - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Schweinske - ‬4 min walk
  • ‪Cafe Liebermann - ‬5 min walk
  • ‪Coffee & more - ‬5 min walk
  • ‪M&V Bar - ‬5 min walk
  • ‪St. Georg Steakhouse - ‬3 min walk

About this property

Steen's Hotel

Guests of Steen's Hotel enjoy free WiFi in public areas, express check-in, and express check-out. Self parking is available for EUR 35 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include free newspapers, a terrace, and a vending machine.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include sitting areas, free newspapers, and fans.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited onsite self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free daily newspapers
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Frequently asked questions

What's there to see near Steen's Hotel?

This hotel is situated in Hamburg City Center, just steps from Hamburger Kunsthalle, and within a 10-minute walk of Alster Lakes and Inner Alster Lake. You'll also find Hamburg City Hall and Hamburg Messe and Congress within a short drive.

How much does it cost to stay at Steen's Hotel?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Steen's Hotel on Aug 2, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Steen's Hotel?

Yes, parking is offered for EUR 35 per day.

Does Steen's Hotel include a casino on the premises?

No, Steen's Hotel doesn't have a casino.

Is there an indoor pool at Steen's Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Steen's Hotel?

Couples staying at this hotel will value amenities like free wired internet, a city view in some guestrooms, as well as a garden.

Are there hot tubs at Steen's Hotel?

No, this hotel doesn't have a spa tub.

Does Steen's Hotel feature a restaurant that includes a breakfast menu?

No, Steen's Hotel doesn't have a restaurant that serves breakfast.

Does Steen's Hotel allow pets to stay for free?

No, pets aren't allowed at Steen's Hotel.

Are there connecting rooms at Steen's Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Steen's Hotel?

The closest major airport to Steen's Hotel is Hamburg Airport (HAM), which is 6.9 mi away (33 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.8 mi away (49-minute drive).

Can I book a room with a balcony at Steen's Hotel?

No, there aren't any guestrooms with balconies at Steen's Hotel.

Steen's Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 87 out of 466 reviews
Rating 8 - Good. 178 out of 466 reviews
Rating 6 - Okay. 127 out of 466 reviews
Rating 4 - Poor. 45 out of 466 reviews
Rating 2 - Terrible. 29 out of 466 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gohar

Liked: Cleanliness, property conditions & facilities
A very convenient small clean guesthouse right in the center, very close to the train station. Despite this, it is on a quiet and safe street, with all the infrastructure nearby, from cafes to a large supermarket.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Robert

Disliked: Staff & service, amenities
Great location to central station and attractions. No tea or coffee facilities in room Room not cleaned for duration of stay. Hotel completely unmanned. No staff present once during stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Vo-Hoang-Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY friendly and helpful staff. Would come again.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Janet Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Rene' Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks again! Easy access, Convenient location
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Tomas Westh

Liked: Amenities
Ok
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, room comfort

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Bailey

Disliked: Staff & service, amenities
this place is not a hotel. the room didn’t have a bathroom there was one toilet in the basement. the reception is never on duty besides 1hr per day. once we got them to show up and let us in they left right away. many guests showed up later in the day and we were the only people at the entire establishment and had to tell them reception had already left for the day. this was at 2pm. they left us the keys to the entire place and just went home after they told us we had to come for check in at 2:15pm or they would not be there.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Syed Muhammad Furqan Raza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel twice for one night with my family. Both times, the hotel was closed. I have to called several numbers which were posted on their main gate and tried luck several time to get access to the hotel. Even though I reached to the hotel in the evening. To be honest, it was not a hotel. They have 10 rooms in a building and there is no lift in that building. So, if you have heavy luggage, then you need to carry it all the way up. The room was substandard, the heating was not working, and the bathroom/toilet was from 1970. I will not recommend to stay in this hotel.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Ted

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to downtown and convenient for walking. Check in was difficult and ultimately got assistance from another guest as the front desk advertised as being open until 2200hr but it was not.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Liviu Constantin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a very very old hotel. It needs badly a renovation. On the other side it was clean. Very near to the train station.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
There is no one working at this hotel, there was no one when i arrived and no one when i left in the morning. When you arrive you need to call a local phone number, the issue is when you have an e-sim (data only) you can't make local calls, i had to chat online with hotels.com and have them contact the hotel as i waited in my car. Never understood the parking instructions so i left it in the street.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really dirty place. Bathroom sink was stuffed. Reception could’t speak English, what a joke.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Christoph

Liked: Cleanliness
Matress was too soft.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Michael

Disliked: Staff & service, amenities
We never met any from the staff - not a single soul. Reception area was locked during our entire stay. way to access was to call a number to get the code to the keybox.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Talita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Gerd

Disliked: Property conditions & facilities
Never more
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable and spacious room really close to the station, nearny St Georg where there are loads of lovely restaurants and cafes. 15 min walk from the Rathaus so loads to see on the doorstep. The hotel was clean but we didn't see any staff whilst we were there, so had the same issue as others with check in, but fortunately we didn't have to wait too long for an answer on the phone when we called to check in at the door. We'd have preferred to see someone at reception simply because we had a broken light bulb that never got fixed, though we did send a few emails. Overall, good value for money but do be prepared for a little momentary anxiousness on arrival when no one answers the doorbell
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

SERGIO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There NO PERSONAL IN RECEPTION at anytime, in the page OF EXPEDIA say reception fron 8.00 till 22,30. And also we didnot have cel signal in germany or internet, IT WAS TERRIBLE
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Nicole

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
There is no registration person on-site, you must call a number to retrieve acode to access your key. The room was up 2 flights, with no elevator. The room was spacious, but the issue was the black moldgrowi g in the bathroom. It wasin numerous places on the walls and that was certainly a concern. We stayed 1 night then departed, agai , no one at registration.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

lars

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was moved to another hotel, because of water leakage at the Steens Hotel. The new hotel was Hotell City inn, at Hammer deich. This hotel was missing breakfast possibilities, the room was almos at the parkin lot. missing toilett and shower at the room. Missing chair. Missing light for bedside reading. Missing TV. The room was marked "Crew changing room". The toilett/shower down the corridor: The sink was blocked. And the hotell was placed without any communication to the centre of Hamburg.
Stayed 2 nights in Sep 2024