smartments Hamburg Hamm

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Lobby
Studio | Private kitchenette | Fridge, microwave, stovetop, dishwasher
Desk, free WiFi, bed sheets
Studio XL | Desk, free WiFi, bed sheets
Elevator

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Kitchen

Explore the area

View in a map
Luisenweg 9, Hamburg, 20537
  • Place, Marienkrankenhaus
    ‪4 min drive‬
  • Place, Horner Rennbahn
    ‪5 min drive‬
  • Place, Mundsburg Center
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

Studio

9.4 out of 10
Exceptional
(16 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Studio XL

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio XL

  • Sleeps 2

Studio

  • Sleeps 2

Apartment

  • Sleeps 2

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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a mile (2 km) of Marienkrankenhaus, smartments Hamburg Hamm is within 2 miles (3 km) of Horner Rennbahn. The 160 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Hammer Park - 4 min walk - 0.3 miles
  • Marienkrankenhaus - 4 min drive - 1.1 miles
  • Horner Rennbahn - 5 min drive - 1.9 miles
  • Mundsburg Center - 6 min drive - 1.6 miles
  • Wandsbek Quaree - 6 min drive - 1.7 miles

Getting around

  • Hammer Kirche U-Bahn - 6 min walk
  • Hasselbrook Station - 17 min walk
  • Hamburg Airport (HAM) - 34 min drive

Restaurants

  • ‪Burger King - ‬13 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Grill & Imbiss der Grieche - ‬1 min walk
  • ‪Café Klönsnack - ‬14 min walk
  • ‪Der Chinese am Fleet - ‬8 min walk

About this property

smartments Hamburg Hamm

At smartments Hamburg Hamm, guests have access to free WiFi in public areas, express check-in, and express check-out. Self parking is offered for EUR 20 per day. Multilingual staff is on hand to answer questions. Additional amenities include laundry facilities, a water dispenser, and a vending machine.
Guests can expect free WiFi and 40-inch Smart TVs with cable channels. Beds sport pillow menus and bathrooms offer hair dryers. Other standard amenities include kitchenettes, refrigerators, and microwaves. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day; includes in/out privileges)

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 20 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

Frequently asked questions

What's there to see around smartments Hamburg Hamm?

This hotel is situated in Hamburg-Mitte, close to Hamburg Cruise Center, Miniatur Wunderland, and Elbe Philharmonic Hall. You'll also find St. Pauli Piers and Reeperbahn within a short drive.

Is there parking available at smartments Hamburg Hamm?

Yes, parking is offered for EUR 20 per day with in/out privileges.

Does smartments Hamburg Hamm feature a casino?

No, smartments Hamburg Hamm doesn't have a casino.

Is there an indoor pool at smartments Hamburg Hamm?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at smartments Hamburg Hamm?

Amenities that appeal to couples at this hotel include a kitchenette, a pillow menu, and a smart TV.

Does smartments Hamburg Hamm have a hot tub?

No, there isn't a spa tub at this hotel.

Does smartments Hamburg Hamm feature a restaurant that includes a breakfast menu?

No, smartments Hamburg Hamm doesn't have a restaurant that serves breakfast.

Does smartments Hamburg Hamm allow pets to stay for free?

No, pets aren't allowed at smartments Hamburg Hamm.

Are there connecting rooms at smartments Hamburg Hamm?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from smartments Hamburg Hamm?

The closest major airport to smartments Hamburg Hamm is Hamburg Airport (HAM), which is 7 mi away (34 minutes by car).

Are there rooms with balconies that I can book at smartments Hamburg Hamm?

No, there aren't any guestrooms with balconies at smartments Hamburg Hamm.

smartments Hamburg Hamm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 104 reviews
Rating 8 - Good. 25 out of 104 reviews
Rating 6 - Okay. 6 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place worked great for our stay. Although it’s outside the city center, the 10-minute walk to the metro made getting around very easy. There’s a grocery store, pastry shop, Greek restaurant, and beauty supply store just around the corner, which was very convenient. We usually eat breakfast and dinner in, so a slightly better stocked kitchen would have been helpful — a toaster and a sharp knife would make a big difference. The staff was kind and helpful, and we appreciated having laundry on the ground floor (5 washers and 5 dryers), though it costs 2 euros per wash and 2 euros per dry. The layout was spacious and comfortable overall. The bed was a bit firm for our taste, but the comforters were warm and cozy, and there was plenty of hot water. Overall, a pleasant and convenient stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Scott Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well equipped room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipped room.
Stayed 11 nights in Sep 2025

2/10 Terrible

Farhenna

Disliked: Cleanliness, property conditions & facilities
Room was not clean when we went to check in looked like someone just left there.
Stayed 1 night in Sep 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay.

The hotel is in a quiet area of the city. I found the kitchen area very useful. The bed was very comfortable. I would certainly recommend this hotel for its cleanliness and hospitality. There are shops close by and public transport links.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Stayed 2 nights in Sep 2025

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation! So well appointed with shops and transport close by. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

courtenay

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 2 nights in Aug 2025

8/10 Good

Peter

👍
Stayed 1 night in Nov 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Fint ophold
Stayed 2 nights in Oct 2025

8/10 Good

Ann Rønne

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles problemlos geklappt. Perfekt für Städtereise geeignet.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes Personal. Es hat an nichts gefehlt. Wir kommen wieder 🙂
Stayed 2 nights in Nov 2025

10/10 Excellent

Helg

Liked: Cleanliness, staff & service, amenities
Der Check In, Check Out war unkompliziert. Die Zimmer mit Küche waren geräumig, komfortabel eingerichtet.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kelvin, Hamburg

Stayed 8 nights in Nov 2025

10/10 Excellent

Karar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ret
Stayed 2 nights in Oct 2025

10/10 Excellent

Gökhan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, brand new equipment. Easy check-in and check out. Beyond my expectations.
Stayed 1 night in Oct 2025

10/10 Excellent

Markus

Stayed 1 night in Oct 2025

8/10 Good

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Hatte ein Barriere freies Zimmer, das Zimmer war groß und geräumig. Das Personal,... ja was soll man sagen man muss sich schon am das Konzept gewöhnen wie die ihr Büro machen, ist schon interessant, dass die einfach wie so eine Lerngruppe in der Lobby an einem Tisch arbeiten, aber sie waren nett und der Check in am Tablet hat auch super funktioniert, das hab ich schonmal anders erlebt gehabt (andere Kette)
Stayed 5 nights in Oct 2025

10/10 Excellent

Gaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr saubere Unterkunft. Hell und freundlich. Sehr modern. Alles da was man braucht. Küche klein und fein. Sehr zu empfehlen. Preis Leistungsverhältnis sehr gut.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr geräumig und sauber !
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War gut
Stayed 3 nights in Oct 2025

8/10 Good

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God indretning, dejligt nyt og pænt. Det eneste minus var den hårde seng.
Stayed 3 nights in Oct 2025