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Residence Inn by Marriott Hamburg Altona

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Photo gallery for Residence Inn by Marriott Hamburg Altona

Free daily continental breakfast
Exterior
Interior detail
Serves breakfast, lunch, and dinner
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kuhnehofe 10, Hamburg, 22761
  • Place, Holsten Brewery
    ‪15 min walk‬
  • Place, Theatre Neue Flora
    ‪16 min walk‬
  • Place, Elbstrand
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

View all photos for Comfort Studio, 1 King Bed with Sofa bed

Comfort Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Comfort Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Studio, 1 King Bed with Sofa bed

Family Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board

Family Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Hamburg

Located in Altona within a mile (2 km) of Theatre Neue Flora, Residence Inn by Marriott Hamburg Altona is within 2 miles (3 km) of Altonaer Balkon. This 44-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Toulouse Institut - 10 min walk - 0.6 miles
  • Holsten Brewery - 15 min walk - 0.8 miles
  • Theatre Neue Flora - 16 min walk - 0.9 miles
  • Elbstrand - 6 min drive - 2.3 miles
  • Altonaer Balkon - 7 min drive - 1.8 miles

Getting around

  • Schützenstraße (Mitte) Hamburg Station - 3 min walk
  • Emilienstrasse U-Bahn - 4 min drive
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • ‪Der Player - ‬7 min walk
  • ‪Madame Mai - ‬7 min walk
  • ‪Altamira - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Ottensener Foodkitchen - ‬6 min walk

About this property

Residence Inn by Marriott Hamburg Altona

At Residence Inn by Marriott Hamburg Altona, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Self parking is offered for EUR 19 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a banquet hall, a garden, and a water dispenser.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include kitchenettes, sitting areas, and coffee makers. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Now Bar @ MOXY

Things to do

  • 24-hour gym
  • Fitness classes

Family friendly

  • In-room crib
  • In-room kitchenette
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
  • 1 total (44 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

By Marriott Hamburg Altona
Residence Inn by Marriott Hamburg Altona Hotel
Residence Inn by Marriott Hamburg Altona Hamburg
Residence Inn by Marriott Hamburg Altona Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Hamburg Altona?

Residence Inn by Marriott Hamburg Altona offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Residence Inn by Marriott Hamburg Altona?

This hotel is situated in Altona within a short 19-minute walk of Theatre Neue Flora. You'll also find Reeperbahn and St. Pauli Piers within a short drive.

Will I be able to park at Residence Inn by Marriott Hamburg Altona?

Yes, parking is offered for EUR 19 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Residence Inn by Marriott Hamburg Altona include a casino?

No, Residence Inn by Marriott Hamburg Altona doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Hamburg Altona?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Residence Inn by Marriott Hamburg Altona?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a restaurant and a bar/lounge.

Does Residence Inn by Marriott Hamburg Altona have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Hamburg Altona feature a restaurant that includes a breakfast menu?

Yes, Residence Inn by Marriott Hamburg Altona serves free continental breakfast at The Now Bar @ MOXY each morning.

Does Residence Inn by Marriott Hamburg Altona allow pets to stay for free?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Hamburg Altona for a fee of EUR 50 per pet, per stay.

Does Residence Inn by Marriott Hamburg Altona have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn by Marriott Hamburg Altona?

The closest major airport to Residence Inn by Marriott Hamburg Altona is Hamburg Airport (HAM), which is 11.7 mi away (27 minutes by car).

Can I book a room with a balcony at Residence Inn by Marriott Hamburg Altona?

No, you won't find guestrooms with balconies at Residence Inn by Marriott Hamburg Altona.

Residence Inn by Marriott Hamburg Altona Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 135 reviews
Rating 8 - Good. 39 out of 135 reviews
Rating 6 - Okay. 16 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and professional. Property was very clean and comfortable
Stayed 4 nights in Nov 2025

10/10 Excellent

Azita

Stayed 2 nights in Aug 2025

4/10 Poor

Ralph A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed - and not a 4 star level hotel experi

Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation.
Stayed 6 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks!
Stayed 1 night in Apr 2025

6/10 Okay

Ralph A

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable rooms, but service very much lacking!

Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Residence Inn Altona

We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay a lot!

Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

8/10 Good

Ralph A

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overall enjoyable stay - with some service mishaps

My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet neighborhood. Grocery store is around the corner.
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very pleasing stay - with excellent service given

Stayed 2 nights in Nov 2023

10/10 Excellent

Helena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality.
Stayed 4 nights in Oct 2023

10/10 Excellent

Fauzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
-sehr solides, schön ausgestattetes Hotel
Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marcel

Liked: Cleanliness
Disliked: Staff & service
Man hat im Bad die Spülungen der anderen Zimmer sehr laut gehört
Stayed 4 nights in Dec 2025

10/10 Excellent

Bernd-Carsten

Stayed 1 night in Jan 2026

2/10 Terrible

Jesper

Traveled with family
Disliked: Room comfort
Der var ikke redt op til 3 personer, som værelset var bestilt til, vi måtte vente en time på en ekstra seng -
Stayed 1 night in Dec 2025

6/10 Okay

Ivan

Stayed 2 nights in Nov 2025

10/10 Excellent

LUCAS ROCHA

Stayed 1 night in Nov 2025

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel
Stayed 4 nights in Oct 2025

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