- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, JCB International, MasterCard, and Visa.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Renaissance Hamburg Hotel5.0 out of 5.0
Recent guest reviews
We have visited this hotel in the morning time.The breakfast was really perfect,very tasty,we’re together with our dog and it was no problem to take it in lobby of hotel.Very kindly staff,helpful and good educated.Recommended for visiting a bar for short break in the city!
Very good hotel in the very centre of Hamburg. Close to the shops and a 15 minute walk to the Hamburg Messe. Very nice new rooms, nice fitness room, great breakfast. We couldn’t connect to free wifi in room. In the lobby it worked fine.
Nice hotel, well located and great staff! We stayed at this property to celebrate a special occasion. Yasmine was great in highlighting this detail to the team who arranged a nice amenity with a card signed by Michael and the team which was a very thoughtful gesture. Annika was very welcoming upon check in and Elena in the breakfast restaurant was a true delight every morning. Thank you for a very pleasant stay!
This is a very nice hotel in a great location. It's located in the main shopping area, and all main attractions can easily be reached on foot or by public transport. It is housed in a typical Hamburg style brick building, and seems to have undergone recent renovations. The rooms seemd newly renovated and very stylish, large enough and very pleasant, offering great beds, a good bathroom and all amenities. A highlight was breakfast, with friendly staff, a large spread of high quality offerings and a very friendly and relaxed restaurant atmosphere. Would definitely stay here again.
I stayed here for a Business trip. I got upgraded to a wonderful quiet room that even had a hammock. The bath is very nice and modern. The bed is great. The hotel is close to lots of shops and restaurants. Will come back
This hotel has a super location downtown Hamburg Newtown. Rooms have a special taste of World-wide trade recalling the city is mostly living on its huge port. The space available in the room is 5 stars. Personnel really well trained and friendly, especially at the lounge bar. A bit expensive (29 € /night) for parking but...valet is included. High quality breakfast with a great variety offered especially for honey. Disappointing was my check out. After showing to the friendly attendant the voucher released by my travel agent, I was told the payment wasn't received and they had to charge my cc, which I have obviously refused. After checking with my travel agent, I understood they sent the payment proof to a wrong address... This would be a minor problem without consequences but, the whole story took about 25' and, more disappointing was the manager on duty which approached not really cautiously and, in the end, had quite a curious attitude in defining the way my travel agent works. In addition, myself I HAD to call my travel agent and unlock the the embarrassing situation. To be totally frank, I expected a more proactive approach being I the Customer in between two b2b operators with a communication problem. Customers would deserve a more accurate management of their criticalities. Apart from this everything went really fine.
I stayed 3 nights here and don’t have anything to criticize! The staff in all the hotel was very friendly and always helpful. The room was very nice and the breakfast buffet very good with a big selection. I will be coming back to stay here for sure.
Very nice hotel, located in the centre of Hamburg and in walking distance to the shopping area (Jungfernstieg and Neuer Wall), city hall and the tabour city. The service is very focused and friendly. The hotel is very recommendable.
I stayed for one night at this hotel. The positive things of this hotel is the location (close to metro and downtown shopping). Also the hotel is in a very good shape, I guess it is quite new or recently renovated. The breakfast was very good. Nothing spectacular, but everything you need was available. Also the small gifts as platinum member of Marriott (upgrade, snacks...) was very professional. On the down side I see that the hotel has no lounge. Also I was a bit suprised that nobody recognized by birthday on the day of departure. I guess this should be known?! Also the gym has not convinced me. Yes the location on the roof is nice, but it is limited and also a bit small. Beside my negative impression, it is a very good hotel and I would stop by again.
The hotel is right on the main shopping street sorrounded by all the high brand stores and shopping malls. The location is excellent if your trip purpose is siteseeing. The hotel is nice, clean, the room is just enough but it could have been a little bit bigger, the toilet was nice furnished with shower. The breakfast was very rich and healthy oriented. All of the staff was extremely polite and helpful. All in all nice hotel and perfect location.
- Walking distance to Hamburg City Hall and Moenckebergstrasse
- Onsite dining
- Fitness center
- 24-hour business center
Renaissance Hamburg Hotel places you in Neustadt, within a leisurely stroll of popular sights such as Hamburg City Hall and Moenckebergstrasse. This hotel has 205 rooms and welcomes guests with conveniences like a restaurant, a fitness center, and a 24-hour business center. It's in central Hamburg and also close to St. Michaelis Church and Hamburger Kunsthalle.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in regional cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.
All 205 recently renovated rooms provide refrigerators, coffee makers, and free newspapers. Guests can enjoy WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.
Renovated in 2015, Renaissance Hamburg Hotel offers a fitness center, WiFi in public areas, and 8 meeting rooms. Valet parking is available for EUR 29.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
74.0% of guests recommend this hotelTotal of 830 reviews