relexa hotel Bellevue

Pet-friendly hotel with a restaurant connected to the convention center in Hamburg

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Photo gallery for relexa hotel Bellevue

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 20 per person)
Staircase
Front of property
Check-in/check-out kiosk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

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An der Alster 14, Hamburg, 20099
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Hamburger Kunsthalle
    ‪12 min walk‬
  • Place, Moenckebergstrasse
    ‪15 min walk‬
  • Airport, Hamburg (HAM)
    ‪13 min drive‬

Room options

Comfort Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

Premium Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 Queen Bed

Premium Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Large Twin Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Hamburg

Located in Hamburg-Mitte within a 5-minute walk of Alster Lakes, relexa hotel Bellevue is within a 15-minute stroll of Inner Alster Lake. This 85-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • Hamburger Kunsthalle - 12 min walk - 0.7 miles
  • Moenckebergstrasse - 15 min walk - 0.8 miles
  • Jungfernstieg - 18 min walk - 1.0 mile
  • Hamburg City Hall - 3 min drive - 1.3 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 14 min walk
  • Hamburg Airport (HAM) - 27 min drive

Restaurants

  • ‪Frau Möller - ‬5 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Restaurant DaCaio - ‬3 min walk
  • ‪Espresso House - ‬6 min walk
  • ‪Café Gnosa - ‬5 min walk

About this property

relexa hotel Bellevue

Pet-friendly hotel with a restaurant connected to the convention center in Hamburg
Guests of relexa hotel Bellevue enjoy free WiFi in public areas, conference space, and express check-in. Self parking is available for EUR 15 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, a terrace, and a banquet hall.
Guests can expect free WiFi and 82-cm flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Safes, desks, and wardrobes or closets are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 20 per person
  • A restaurant

Restaurants on site

  • Alster Charme

Things to do

  • Canoeing

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Bellevue Hamburg
Hotel Bellevue Hamburg
Relexa Bellevue
Relexa Bellevue Hamburg
Relexa Hotel Bellevue
Relexa Hotel Bellevue Hamburg
Relexa Hotel Hamburg
relexa hotel Bellevue Hotel
relexa hotel Bellevue Hamburg
relexa hotel Bellevue Hotel Hamburg

Frequently asked questions

Is free cancellation available at relexa hotel Bellevue?

Relexa hotel Bellevue provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do close to relexa hotel Bellevue?

This hotel is situated in Hamburg-Mitte, just steps from Alster Lakes. You'll also find Miniatur Wunderland and Hamburg Cruise Center within a short drive.

Is there parking available at relexa hotel Bellevue?

Yes, parking is offered for EUR 15 per night. Though parking is limited, electric car charging is also available.

Does relexa hotel Bellevue include a casino at the property?

No, relexa hotel Bellevue doesn't have a casino.

Is there an indoor pool at relexa hotel Bellevue?

No, there is no indoor pool at this hotel.

Is relexa hotel Bellevue a good place to stay for couples?

At this waterfront hotel, couples will appreciate amenities like a restaurant and concierge services plus some guestrooms include minibars.

Does relexa hotel Bellevue have a hot tub?

No, this hotel doesn't have a spa tub.

Does relexa hotel Bellevue have a restaurant with a breakfast menu?

Yes, relexa hotel Bellevue serves buffet breakfast for a surcharge each morning at Alster Charme.

Does relexa hotel Bellevue allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at relexa hotel Bellevue for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Does relexa hotel Bellevue have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to relexa hotel Bellevue?

The closest major airport to relexa hotel Bellevue is Hamburg Airport (HAM), which is 6.3 mi away (27 minutes by car).

Are there rooms with balconies that I can book at relexa hotel Bellevue?

No, there aren't any guestrooms with balconies at relexa hotel Bellevue.

Reviews

relexa hotel Bellevue Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 464 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Overall really nice hotel! Great location for being near the water, and walkable from the train station. My bad that I didn't connect the dots on how loud it would be, since it's on the street and there's no air conditioning, so you need the windows open for fresh air. There also wasn't any soap in the shower.
Stayed 2 nights in Aug 2025

8/10 Good

Cory

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent, Hamburg

.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place was great except for the wifi (only for my phone). Worked fine with my laptop, the the hotel and especially my room were dead zones and wifi was not reliable with my cell. Outside of that, great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hanne, Georgetown

Liked: Cleanliness, property conditions & facilities
Very nice, clean and very helpful people Only 20 minutes walk to the “Rathaus “ Great breakfast Parking was great and only 12 euro per night. Will be back next time I am in Hamburg
Stayed 2 nights in Jun 2025

8/10 Good

Inusa

Liked: Cleanliness, staff & service, property conditions & facilities
Good reception
Stayed 1 night in May 2025

10/10 Excellent

Inusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people at the reception
Stayed 1 night in May 2025

8/10 Good

Elias

Traveled with group
Basic budget friendly hotel, great location and views.
Stayed 1 night in May 2025

10/10 Excellent

Irm

Liked: Cleanliness, staff & service, property conditions & facilities
Clean accomodation, extremely friendly and helpful staff
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel

The location is nice. The front desk staff could be more responsive and warmer and reply to emails from guest which are sent month before and left unanswered and ignored.
Stayed 1 night in Apr 2025

8/10 Good

Frank

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was hoping to have a view of the lake but was informed that our room was in another building behind the main building. Not a big deal and a late check-out on day of departure made up for it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short stay, no kettle

Good stay for one, not much room for anything else. Nice to have the large counter next to the window to store stuff and the storage by the bed. Wish there was a kettle in the room. Interesting wallpaper but the bed was comfy and it worked for a 2 night stay.
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and comfy room, super close to a bus station that'll get you anywhere, lots of restaurants in walking distance, my only complaint is that the shower didn't drain properly
Stayed 3 nights in Dec 2024

6/10 Okay

Kaiser

Stayed 1 night in Nov 2024

2/10 Terrible

Zorina

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I strongly do not recommend this hotel to other travellers for numerous reasons. Lack of Privacy: Although check-out is at 11am, the hotel cleaners came into the room at 10:30am, while I was half-dressed in the bathroom. Then 5 minutes later, another cleaner came into the room unannounced. It is such a huge violation of personal privacy and highly disrespectful. Cleaners should wait until check-out time has passed before entering the rooms of guests. Payment Issues: Additionally, upon check out, the credit card machine was broken. I attempted to use 2 different credit cards but an error arose on the screen before I was prompted for my PIN. The front desk staff insisted it was my problem rather than their machine. They insisted I go to the bank and pay them cash which would incur significant foreign transaction fees and would exceed my daily limit. Despite my requests, they would not check their machine with another small transaction. Finally, they figured out how to use their computer to charge my credit card rather than relying on the broken machine. They never apologized or admitted their machine was broken. I have never received such a great level of disrespect at any hotel premises before. Although the building is decent, the staff lacks common decency, consideration and manners. Accessibility: There are a few steps outside the building and a few steps inside the building to get to reception which make it challenging when traveling with a stroller.

4/10 Poor

Sigi

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We paid for 3 standard rooms. 2 of our party had this, it seems one got upgraded presumably due to room availability. The staff member seemed very distracted checking us in and a smile wouldnt have hurt! They did not inform us other than 2 of our party were in one building, the other in main one at the top floor. The top floor room was their suite, but upon arrival a very strong smell of damp/dust hit you in the face. In places there was mould and wallpaper starting to peel away. I went to look out the window to see multiple i believe ladybirds sitting around the window! I counted 5. This had me worried about bed bugs, although none were found that i could see. Not ideal! The view was fantastic from the room which was perhaps the best part about it. The bed was comfortable as were the sheets. Having then shown this room to my friends, they were very upset as having paid the same price as me, they should have been at least told by reception the fact i had a different room with upgrade. Now to there normal single rooms, the bed was rock solid and a very small room, what they called a duvet didnt fit the bed properly. No pillows on arrival, had to get some! It did the job we wanted it to, a roof over our heads but there are hotels at very similar price points that would be far better! Only stay here if you have to, needs lots of work done to the property.
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, a nice nice place to rest when visiting Hamburg.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Georgeta

Liked: Cleanliness
Disliked: Amenities
This is a charming old/classy hotel; spacious rooms with bright & warm ambiance. The carpet, some walls & furniture would need to be a bit refreshed... Room & bathroom was clean; daily cleaning is only on request. The bed was comfortable; a queen/king bed is actually made of 2 twin beds next to each other. Location was very good: across the lake and in walking distance to center. CONs: room air is not circulated and it can get stuffy; the rooms facing the lake & street are very noisy (from traffic) when window is opened. No shampoo, conditioner, body cream provided; just liquid soap. Not available: kettle, minifridge, ice machine, coffee/tea station, english TV channel. One would need to ask reception for anything extra (hot water, coffee, etc.). Staff is professional & polite.
Stayed 4 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is comfortable and convenient for HbF. It is clean, staff very kind and helpful. Building and furnishings are tired and need an update/ refresh.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katarina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT was very central
Stayed 2 nights in Jul 2024

8/10 Good

CHLOE JIA YI

Liked: Cleanliness, staff & service, amenities
Location was good!
Stayed 3 nights in Jul 2024